Multichannel Access: Software for a Better Customer Experience
It is no secret that today's consumer has high expectations when it comes to how and when they can contact a business. In fact, one of the reasons clinic management software has become so popular with acupuncture practitioners is they allows customers to book appointments and make payments online day or night.
The Benefits of Going Paperless
The benefits of going paperless in your practice are profound. If you haven't done it yet, here's why you should.
That's a Wrap: Compression Bands for Contemporary DCs
Over the past decade, compression bands have been increasingly utilized in trainer and manual therapy offices. I was first introduced to the compression band by Kelley Starrett, author of Becoming a Supple Leopard, and have since been using it as a teaching tool.
Possession: Blocks to Healing
Before we can approach treatment of a patient's primary elemental imbalance (AKA "Causative Factor" or "CF"), a number of specific energetic blocks must be considered and, if present, removed in order for treatment to be effective. I cannot emphasize this enough.
Time-Saving Tips for Your Practice & Life
Of all the finite resources we possess, perhaps the most valuable one is time. There never seems to be enough time to accomplish everything that must be done, and all too often we sacrifice things in our personal life to meet the demands of our practice.
An Update From the Acupuncture Now Foundation
Since launching the Acupuncture Now Foundation (ANF), our volunteer leadership has continued to work to achieve our vision of "Creating a World Where the Benefits of Acupuncture are Known and Available to All.
Vaccine Injury? The Autism Debate (Part 2)
As suggested in my first article on this topic [August 2018],1 my impression is that the vaccine authoritarians and radicals have not helped to mold a proper social / political environment for addressing the issue of vaccine injury.
The international standardization conference was held this year in Shanghai, China (June) - this was the ninth plenary session. Meetings for technical committees, or working groups also took place at the conference.
Easy, Inexpensive Tools for a Successful Practice (I Promise)
Successful practitioners are the ones who know how to run a business, first and foremost. I became a licensed acupuncturist in 2006. After having worked in chiropractor's offices for nine years, I opened my own office in 2015: four treatment rooms, a back office and a waiting room.
Depression & The Secondary Vessels
As an acupuncturist I see many people suffering from depression. I often think depression is the major imbalance of our culture. I have a patient I've been working with for several years. Her major challenge is chronic stubborn depression.
Bringing Acupuncture to Ohio
The jolt of seeing a woman conscious and talking during surgery left a lasting impression in 1971 when acupuncture was on the national news.
A Historic First for Chiropractic Assistants
The New Jersey State Board of Chiropractic Examiners will begin issuing licenses as early as Nov. 1, 2018 to chiropractic assistants who have undergone a 500-hour training course and passed a competency exam.
Your First Impression Always Deserves a Second Chance
Doctor, have you ever had a patient you just couldn't "warm up to"? You know, the kind of patient who "irks" you, who has a hidden agenda to get something you haven't anticipated, perhaps causing you to want to hide in a closet when they come in for treatment.
Food for Thought: An Examination of Diet & Digestion
Even an acute poison can become an excellent drug if it is properly administered. On the other hand even a drug, if not properly administered, becomes an acute poison. — Charaka Samhita
Chiropractic Management of Patellofemoral Arthralgia
Patient reports with pain in the front part of her right knee, especially during and after her weekly Zumba class. She states there has been no injury of which she is aware. No outward sign of injury is observed.
X-Ray: To Be or Not to Be - That Is the Question
For the past year, I have been asked by many practicing chiropractors, college presidents, faculty and others what my opinion is on the "Choosing Wisely" guidelines the American Chiropractic Association (ACA) recently adopted for its members.
The Origin of Blood
The Roman doctor, Galen, (2nd century AD) did pivotal work to prove that blood, which he thought was produced by the liver, and the cardio vascular system existed. He conceived that the arteries and veins were two separate networks.
Travel-to-Treat Coverage Finally Becoming a Reality?
Long-awaited legislation poised to hit the president's desk extends liability insurance coverage from one state to another for DCs and other state-licensed health care professionals who care for athletes / athletic teams that cross state lines.
Working for Someone Else: Know the Rules of the Game
Many of us decide to become acupuncturists because we are healers at heart and want to focus on treating patients, not because we want to own and operate a business. So we work for someone else, which can have great advantages, especially as a new graduate.
The Importance of the Scapulohumeral Rhythm
The shoulder has the greatest range of motion of any joint in the body. What is often overlooked in shoulder mechanics is that motion in the shoulder is not purely at the glenohumeral joint.
Lead Patients to the Fountain (and Foundation) of Youth
We're all seeking the fountain of youth and marketers are capitalizing on it. (Global demand for anti-aging products, treatments and services was valued at 140.3 billion in 2015, according to Zion Market Research.)
It's Time to Reward Yourself
An interesting study recently published in the Journal of the American Heart Association (JAHA) confirms what we all learned when we were children – and serves as food for thought as to how you can improve your practice and your personal life.
The Science Behind the Efficacy of Cosmetic Acupuncture
The beauty industry continues to boom and grow constantly, from topical creams, lotions and potions all the way to cutting edge cosmetic surgeries.
Support Patients With Multi-Channel Customer Service
It's no secret that today's consumers have high expectations when it comes to how and when they can contact a business. In fact, one of the reasons clinic management software has become so popular is that they allow patients to book appointments and make payments online day or night.
UHC Up to Its Old Tricks With Latest Headache Policy
A decade ago, UnitedHealthcare announced changes to its chiropractic services policy that declared manipulative therapy for headache unproven and ineligible for reimbursement.
Neck Pain: Activation Exercises
In observing patients and studying rehab, I have learned that tight muscles are weak muscles and that stretching is sometimes less effective than muscular activation. There is a delicate balance between joints that move too little and joints that are hypermobile.
More Access to Chiropractic Instead of Opioids: H.R. 5722
With the opioid epidemic both an ongoing public health crisis and a hot topic extending well beyond the health care industry, Congress continues stepping up to the plate.
A New NCCIH Director ... One That Backs Acupuncture
The third time is a charm—the National Center for Complementary and Integrative Health (NCCIH), a division of the National Institutes of Health (NIH), announced it's newest director, Dr. Helene Langevin.
June, 2015, Vol. 15, Issue 06
Massage Cupping and the Preacher
By Randy Heaps
I met Preacher Bob about two years ago. He had heard from a friend who was a client of mine about these cup thingys that I use in my practice. When I first went to greet Bob, he was sitting in the waiting area and he had a small stack of paperwork in one hand.I could already visibly tell that his other arm was completely stiff. Bob stood up and introduced himself as Preacher Bob. As he tucked the paperwork under his stiff arm and went to extend his hand to shake mine, I gave him a great big hug. I'm a hugger.
"Oh, I like you already, that was much appreciated," Bob said in his heavy southern accent. Just hearing him speak, you knew he lived in the south most of his life. He told me that in his 85 years on this good Earth he had never experienced any physical pain like the pain he had been living with for the past year. He proceeded to tell me that massage therapy was his last shot at being pain free. He had been to a general physician, a nerve specialist, a surgeon, physical therapist ... everybody who he thought could help him. A surgeon told him that what he had could not be fixed by surgery and making him comfortable was the only thing that could be done, along with some physical therapy. Making him comfortable came in the form of vicodin; 10mg, five times a day to be exact. The doctor said good luck and sent him on his way.
He made it no secret to me that he hated taking the vicodin. He didn't feel like himself and with the dosage and amount they told him take, he was afraid he'd never be himself again because it numbed him. At 85 years old, I thought to myself that his poor liver wouldn't be able to take that for very long.
Bob told me that he had something I had probably never heard of. He was right. He handed me the paperwork and the bold heading read Complex Digital Crest Regional Pain Syndrome. What a mouthful. In my 15 years as a massage therapist, I had never heard of this condition before, but was still really confident on the inside because I have personally seen massage cupping do some absolutely amazing things that people have described as a miracle.
The more I talked with Bob, the more I wanted to help him. What an absolutely peaceful, humble human being. He said this was the worst physical pain he had felt in his life since the passing of his sweetheart 15 years earlier. He said one day that he was at Church. He had just finished a sermon. The church had emptied and as he went to step down off the pulpit, he lost his balance, slipped, got airborne and landed on his left shoulder. He said after that moment, his life was never the same.
Immediately after the accident, Bob said he was no longer able to put his own shirts on, tie his own shoes. Even turning the pages of his bible became an extremely painful task. Over the period of a couple weeks, his arm began to stiffen up so badly, he couldn't do anything with it. He couldn't even lie in his own bed because of the pain. Bob had been forced to sleep in his recliner chair for a year. He told me with a chuckle that he knew he wasn't long for this world and that he knew he'd be called home soon ... which didn't bother him one bit. He wanted to be able to pass in the bed he shared with wife for decades. He couldn't wait to be with his wife and dog again; his tiny poodle named Peanut who he said was "no bigger n'a minute."
After I removed Bobs shirt for him (his daughter who lived with him helped him on a daily basis), we slowly and very painfully got him to lie on the table with some towels under his shoulder. As I stepped out for a minute, I quickly read through the paperwork he brought for me.
Complex Digital Crest Regional Pain Syndrome is a chronic and progressive disease. The pain is severe. Pain is constant and affects an entire extremity. Swelling and stiffness become a permanent part of life. I was truly stunned to read in this paperwork that out of a study of 15 people with the same shoulder/arm pain, 11 of the 15 chose amputation over living with the constant pain. I was speechless. In short, it is dysregulation of the autonomic nervous system resulting in complete functional loss and impairment. Treatment is often unsatisfactory. This disease is characterized by: severe, burning pain at the site of injury, muscle spasm, joint stiffness, loss of limb mobility, nails become cracked and brittle, irreversible changes in the skin and bones. Ultimately, the pain becoming unending and involves the entire limb.
Bob got through the first and second sessions like a pro. He was in pain due to lying down, but he said he felt instant relief once the cups made contact. As I lightly glided the cups over his entire shoulder area and arm, he actually teared up a little because he didn't think he'd ever feel any relief again. After the third session, Bob said he was able to cut down the vicodin to three a day. It was only after the third session that Bob asked me, "Randy, why didn't anyone show this to me before?" Anita Shannon, how right you were.
After the fourth session, Bob entered my massage room and said he wanted to show me something. He began removing his own shirt. Something he hadn't been able to do for a year. He was ecstatic. He said he had wished he had come to see me first rather than "all those other yahoos." "Throw those cups on me Randy," he would say in excitement. After the 12th session, Bob was down to two vicodin a day and sleeping is his bed again.
Not too long after, Bob was diagnosed with stage 4 lung cancer. It hit fast. One day his daughter called to tell me that Bob had passed. She couldn't express her gratitude enough for me because she said he got to die at home, in his bed, while hugging a picture of his wife. Priceless.
Randy Heaps has been practicing massage and bodywork for more than 15 years. He now travels all over the country, training all types of people the art of Massage Cupping.
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