Massage Envy Responds to Assault Allegations

By Editorial Staff
2017-12-6

Massage Envy Responds to Assault Allegations

By Editorial Staff
2017-12-6

Massage Envy has announced a six-point "Commitment to Safety" plan following allegations that nearly 200 women were sexually assaulted at its franchises. Here are some of the plan details; read more and a statement from the CEO here.

1. Prevention: "We are mandating updated background screening for all massage therapists on an annual basis. We're also launching a fully-automated, third-party system with [Universal Background Screening], consistently rated the country's top background screening company, that tracks compliance of service providers' employment requirements in real time."

2. Reporting: "If a client makes an allegation of sexual assault, the franchisee will provide the client with contact information for local law enforcement and offer a private room to complete the call."

3. Investigations: "We are creating a qualified list of independent third-party resources that we will make available to assist franchisees in their investigations of sexual assault claims."

4. Review: "We are partnering with RAINN, the nation's largest anti-sexual violence organization. RAINN works to prevent sexual violence, help survivors, and ensure perpetrators are brought to justice. Experts from RAINN will begin an end-to-end review of our policies and procedures."

5. Support: "We are working with RAINN on response services, including victim support, and – through the National Sexual Assault Hotline – free access to immediate confidential assistance, trained staff and other resources."

6. Guidance: "We are forming the Massage Envy Safety Advisory Council, which will initially include a representative from RAINN, [to] help us develop, maintain and implement strong safety and support standards. We've also created a dedicated corporate department that will lead the development and implementation of safety policies, supported by RAINN and the Advisory Council."