Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
I just got finished with a ...
resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
TA'ing: A Therapy of Its Own
Click here to return to Online Only Articles
By Donna Snow-Spears, LMT, NMT, CST
"All right, partner up!" The familiar words ring out from the Upledger instructor.
The first hours of the CranioSacral Therapy (CST) lecture are over and the hands-on practice begins. Dimming light prepares the room for the 50 practitioners as they begin digitally "listening" for the nearly imperceptible CranioSacral rhythm in their prone partners.
Minutes slide by. A raised hand catches my attention. I ghost over to the face with the furrowed brow that whispers in exasperation, "I can't feel it!"
Ripples of anticipation of helping make someone's learning process easier made my soul dance! I love being here in this incredulous learning environment, and I am helping as I had once received help from priceless, patient and precise teacher assistants, or TAs. Here is a wonderful learning environment for we are all students!
"Imagine that your hands are feathers and weigh no more than a nickel, like this." I lightly place my hands on theirs and follow the rhythm for several cycles. "Very soon you will begin to trust your hands. Feel it?"
"Uh-huh!" An expression of concentration has replaced the furrowed brow.
TAs come from diverse health care backgrounds and arrive from all over the globe. Our desire to perfect the art and skill of CST has led us to help in ways that are positive and reassuring.
A strong base in CST is important, and "TA'ing" is a great way to review classes. Each time I repeat a workshop, I hear information that I missed before and find that I am entering as many notes in my study-guide as I did the previous time. I have a better chance to become savvy in techniques that undergo metamorphoses. In addition, I get to experience various instructors. Even though the information is consistent, each personality offers a different flavor. What better chance is there to catch up on new trends and add polish to the old, reliable ones than assisting in this way?
Old friends, new friends! TA'ing proffers a bountiful way to form invaluable connections that not only help increase my clientele base, but my friend base as well!
I had been shy about traveling; however, I have grown and the fledgling leaves the nest on occasion. There was hardly a better chance to incorporate traveling into my business than becoming a TA. The Upledger Institute is global, so the possibilities are abundant! And I can call the Upledger Institute to see if my favorite spot on the map has a workshop soon. Hmmm...where to? France? Italy? Scotland? Germany? Australia? Hawaii? How about a place in the U.S. I've always wanted to go? Now, I go with a purpose! (Sedona, here I come!)
Most importantly, is the deepening of connection to what I think is my life's path as I work with people in the realm of CST. I sense that teaching might be a part of it. Assisting may bring me a little closer to my life's work but, in the meanwhile, I'm enjoying being a massage therapist.
"I don't feel the rhythm. Can you check me out?" Another student frets.
"Gladly!" I say, as I touch the patient. "Your hands were right! Their rhythm has stopped! Your gentle touch has already allowed your partner to move into still-point (a gentle stop in the CST rhythm).
"Okay!" The instructor's voice rings. "How many need a break?
Hands fly into the air.
"None of us represent a perfect model to work on," the instructor continues. "Because of this, you sense restrictions, injuries, traumas and such in your first few hours as CST practitioners. What's more, even with the gentle 5-gram touch used to conduct a CST evaluation there will already be favorable changes in your bodies.
"How many feel their body has changed?" (Lots of hands!) "Good! Be back in ten minutes!"
I want to be just like the quiet and supportive TAs that took care of me. Intuitively sensing my need, they would always be nearby. Angels!
Review and improve skills! Glean the latest in applications! Reconnect with old friends! Make new friends! Travel! Business expansion! Opportunities of all descript! Could I ask for more? Well, yes! An additional perk -- perhaps, I'll meet Dr. Upledger in person!
There are many rewards for me in TA'ing, but the best part comes at the end of class as I and the other TAs receive gratifying hugs from students (and future friends) for our assistance. It just doesn't get any better.
Oops! Class is starting! Got to go! See you soon?
Donna Snow-Spears LMT, NMT, CST
Published: June 16, 2004