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Streamline Your Front Desk
Your front office can be your greatest source of efficiency or it can be a constant bottleneck. Increasing the productivity of this area, while not sacrificing the quality of patient interaction, can be a little tricky. However, with some focused effort and intention, your front desk can keep your practice running smoothly.
Discovery: Finding Insights and Each Other in Different Disciplines
Recently I've been thinking about all sorts of things which are hidden from our daily direct experience. That general category is what links nearly everything that catches my attention and then demands some kind of investigation.
Hip Flexor Contractures & LBP in Above-the-Knee Amputations
Patients with above-the-knee amputations (AK or AKA) are particularly prone to developing hip flexor contractures. Not to be confused with muscle tightness, contractures are a permanent shortening of tissues which cause deformity or distortion.
Constructing Our Reality, Part 2
My last article discussed perception and its relationship to the primary channels. Before we get to the channels most commonly used to treat sensory disturbances, the small intestine and triple heater, we should first talk about the bladder channel.
One of the most common trends to see in clinical medical practice and public health is the cycles of health "buzzwords." These come and go depending upon the current cultural zeitgeist. One year, "parasites" are causing all the issues, and the next year it's "candida."
News in Brief
NYCC Aggregates Degree Programs in New School; Palmer Chancellor Receives Education Award From ICA; Oklahaven Announces "Have a Heart" Winners.
How to Reach Your World With the Chiropractic Message
My latest effort to share chiropractic occurred in mid-May while I was sitting at an introductory parent information night for high schoolers. The IT instructor informed us that each student would be receiving a computer for all their studies.
Finger (Pad) Pointing: Repetitive-Use Injury Waiting to Happen
"My wrist and hand hurt. I spend all day working on computers and then I come home and spend more time on a computer, usually playing video games."
In This Current Age of Anxiety
Anxiety, also referred to angst or hysteria, goes by many names. One, popularized by the sagacious Zhang Zhong Jing, who many practitioners of Chinese Medicine may be familiar with, is known as Restless Zang/Fu disorder.
Holistic Skin Care and Modern Technology
Anti-aging is a concept that we hear in reference to skin rejuvenation and growing older on a daily basis. Aging begins as soon as we are born; therefore "pro-aging" is embracing all stages of life gracefully, with vitality, wisdom, joy, and gratitude as the goal.
Low Fat vs. Low Carb & the Power of Protein
A science-based website recently posted a nice summary of 23 randomized, controlled trials from peer-reviewed journals pitting low-carb diets against low-fat diets.
Sleepless nights, anxiety, mood swings, euphoric energy bursts, obsessive thinking, and a strange feeling in his chest. That is what Matt was experiencing when he first entered my practice. Rather than being concerned, he was loving every minute of it.
Prostate Cancer Risk
A large study published in January 2016 in the American Journal of Clinical Nutrition showed that men who are vegans had a 35% lower risk of developing prostate cancer compared to non-vegan men. The study followed more than 26,346 men who are part of the Adventists Health Study-2.
Living Well: Lessons From Our Oldest Old
Aging is a significant public health problem, important to chiropractors in practice and important to DCs who teach students training to become chiropractors.
Transforming Las Vegas
On a warm spring day in Las Vegas, Sonia Kim, clinic front desk staff, is busy preparing for a full day of intern shifts at Wongu Health Center. She greets patients, makes sure documents are properly signed, and lets the interns know that their patients have arrived.
Understanding Levels of Evidence
The concept of levels of evidence is a cornerstone of research literacy and a great starting point for understanding basic principles of how research works.
A Different Way of Looking at It
The way you and your chiropractic colleagues access information has changed over the past decade. According to a recent survey conducted by Dynamic Chiropractic, almost half (48 percent) of DCs read online articles on their personal computer or laptop daily.
A Whole-Body Approach to Chronic Tension Headaches
Nearly every day in our practices, we see patients with chronic headaches that have not responded to traditional treatment. They present in our offices with a feeble hope that "maybe" a chiropractor can help.
Keeping Malpractice Allegations at Bay
It has been suggested that in the litigious environment in which we live, the practice of chiropractic should be defensive and practitioners should constantly be watching their backs. An element of defensive practice is a good idea.
Billing One-on-One, Direct Patient Contact
This is often misunderstood and leads to trepidation when documenting and subsequently billing timed services.
Parker University Embraces New Era
Change is in the air at Parker University, which recently announced the selection of both a new president and a new consultant for its seminar program.
Building Bridges with Discipline
As practitioners of traditional Chinese herbal medicine, our role is to educate patients and medical practitioners about the various safety aspects of our medicine. Medical doctors that embrace Chinese medicine want to collaborate and include Chinese herbal medicine in more aspects of clinical care to support their patients.
The Need for Standards
ISO-TC-249: You may look at these letters and numbers and wonder what they are and what they might mean. They turn into: International Standards Organization- Technical Committee – 249. There is a global organization called The International Organization for Standardization.
With Low-Back Pain, Sometimes Little Things Matter
Typical treatments for low back pain involve large muscles like the quadratus lumborum, iliopsoas, and piriformis. However, there are situations when a very small muscle, the multifidus, can play a significant role in the diagnosis and treatment of low back muscular or spinal injury.
Distal Style Treatment of Neurogenic Pain
Treat locally or distally? This question has frequented my thoughts for the treatment of pain throughout my acupuncture career. Each style has strengths and weaknesses, thus the versatile practitioner would do well to forgo dogmatic adherence to any one style in deference to the needs of the individual patient.
Industry News for SpaCare Group
SpaEquip, Inc. introduces THE SPACARE GROUP
February 22, 2012 Calistoga, CA - SpaEquip, Inc. is pleased to announce the early 2012 launch of the SpaCare Group, a new division dedicated to bringing world-class skin care products and caring service to the spa industry. With 5 dedicated sales and training professionals located in different areas of the country, this dream team of respected spa and skin care experts has been assembled to present premier products from around the world. A natural extension of the services offered by SpaEquip, taking advantage of the company's reputation and extensive contacts, the SpaCare Group is a new organization dedicated exclusively to representing leading skin care, body care, and nail care products in the USA.
Multi-line – Our portfolio of product lines provides an answer for every type of spa, in terms of product concept, performance and price. After a year of research on skin care trends and the needs of spas, we chose brands uniquely positioned to fill those needs.
Strong, experienced product sales and training team – Our Territory Sales and Training Managers understand the business of spa from the ground up, with experience owning, managing and working in spas. They know how to educate, motivate and inspire spa practitioners. They are dedicated to bringing their experience and success to our clients.
Culture of care – We have adopted an attitude of care, and our objective is to have our Territory Managers provide clients with our own unique style of caring support. We felt this was so important that we named the company after it. Our SpaCare team wants to make a difference in the industry we love.
Sodashi • Made in Australia, this luxury brand is results-oriented, pure, and 100% chemical free. It is featured at some of the most prestigious spa properties around the world, including the spa at Four Seasons Hotel George V, Paris.
Esthederm • This classic French line provides accessible luxury with a strong performance orientation, proprietary patented products, and an award-winning sun care line.
BioOrigin • Already a massage product leader in Canada with natural, healing therapies, this is the new standard in the USA - created for massage therapists by massage therapists.
Dr.'s Remedy • This 'physician's brand' of nail care products is free from toxins and enriched with natural healing ingredients, with formulas created to provide shine and durability for an extended period.
Melanie Edwards has accumulated a dynamic and diverse career experience exclusively within the luxury spa and professional skin care markets for over 30 years, including sales & marketing, training & education, brand development & advocacy, strategic planning, public relations & advertising, development of product concepts, and treatment protocols & retail strategies.
Ms. Edwards began her career as one of the first licensed estheticians in California. She had the good fortune to meet Robert Diemer, who became her mentor in the skin care industry. With his guidance and support, Ms. Edwards found her passion in the development and execution of training programs for product companies. This experience gave her the opportunity to travel to Europe discover the world of the spa lifestyle and therapies. Inspired by her travels, Ms. Edwards opened Essentiels Beauty Clinic in 1991 in Boulder, Colorado and expanded its operations in 1997. The new concept, Essentiels Spa, became the premier day spa on the front range. After selling the company in 2001, Ms. Edwards moved to New York and was the Vice President of Spa Development and Director of Education for Decléor North America and Carita Paris. In 2003, Ms. Edwards accepted the role of Senior Vice President for the newly formed spa division for the international fashion and beauty group, Puig. A leader in the spa industry and esthetic community since 1978, Ms. Edwards is a recognized businesswoman, training and education executive, and product and concept development specialist. Her expertise is sought after by industry associations and trade magazines. Ms. Edwards believes in giving back to the industry she loves and currently serves as a volunteer for the ISPA Speaker's Task Force. She is also a past Board Member and has contributed regularly and enthusiastically to the organization since 1994.
Ms. Frazier began her career in The fashion industry as a buyer & stylist for 5 years until she was inspired to join the beauty industry. She expanded her experience as a licensed esthetician and hair stylist for 5 more years, and parlayed that first-hand knowledge into beauty industry sales. Jeannie spent the next 7 years in sales and training for Renee Furterer, the Paris-based hair care brand, and traveled to France for several education and development conferences.
Ms Frazier then moved on to New York City to help with product launch for Bumble & Bumble hair care. While in New York, she met supermodel Christy Turlington, and was invited to help launch Turlington's "Sundari" brand in the U.S. and Europe. After 7 years with Sundari, Jeannie moved into medical skin care and worked as the Director of Sales for cosmeceutical company, Luzerne Labs in New York. Jeannie is a member of ISPA and NESA.
"I am very excited to be a part of the SpaCare Group team! Relationships are a big part of success in the industry, along with listening and truly caring about our clients' needs. This will bring much success and reward!"
Jamie worked for IBM as a Systems Engineer and Account Executive for 13 years. After moving to the Napa Valley, Jamie became determined to begin a career as a Massage Therapist and Esthetician, and joined Meadowood Resort & Spa as a practitioner. She was promoted to Spa Director, and took the spa from an accessory to a feature of the property. Within 4 months, retail sales to service ratios went from 17% to 90%. Meadowood was one of the first spas to implement a GWT, offering every guest a gift after their treatment. This program allowed the practitioner to present the gift along with homecare recommendations.
After leaving Meadowood, Jamie joined BABOR Cosmetics America where she secured the largest national corporate account in their history. From BABOR Educator to Western Regional Director and finally Vice President of North America, Jamie was able to duplicate those same business-building principals to spas across the country. Key accounts include Nob Hill Spa at the Huntington Hotel, Sonoma Mission Inn, Spa at Doral, The Spa at La Quinta, La Costa, Grand Wailea, The Spa at Pebble Beach, The Regent Beverly Wilshire, Rock Resorts, Ritz Carlton's, The Spa at The Hotel, Las Vegas, to name a few. Jamie received awards from BABOR Cosmetics America for "Most Sales Growth" in 2004, and was named "2006 Employee of the Year" in Germany for outstanding achievement. Jamie was presented "The Art of Achievement" at the 2006 ISPA Annual Conference & Expo.
"I am thrilled to become part of the SpaCare Group. Now is the time to breathe new life into the industry. My mantra: 'Provide my clients with an experience they will remember forever!' I believe that retail is the true measure of our success. If the guest leaves with a bag full of products, they are very happy!"
Ms. Ochoa is a licensed esthetician with more than 10 years of experience in the beauty industry . She has knowledge in a variety of aspects of the skincare business, including education, sales, medical aesthetics, management and ownership . For 8 years, she was part owner of Elegance Day Spa in Southern California . Out of that, her passion and enthusiasm for the beauty industry grew to include more involvement in sales and skincare education. She was able to expanded her involvement as an Account Executive at NuFACE®, a Carol Cole Company specializing in micro-current technology . Most recently, she was the Regional Sales Manager & Educator at Brazilian GlossTM. She has been a skincare & beauty educator and keynote speaker at ICES, ISSE, and IHS, and has been a guest speaker at Bellus Academy and Paul Mitchell® School. In a rapidly-advancing field, Shyomi continues to learn and enhance her skills by attending advanced skin care symposiums around the world, including London, Rome and Perpignan, France.
"Even though I am at times in a position to inform others, I feel it is very important to continue to educate myself. An educator must stay on top of the latest and greatest in an industry that is constantly changing, with new technology and more advanced products at every turn. This is my passion, I love to learn, and one can never learn too much! As part of the SpaCare team, I am excited and feel privileged to be working with some of the most amazing people in the industry."