Massage Today Get the Latest News FASTER - View Digital Editions Now!
Massage Today dotted line
dotted line

dotted line
Share |
  Forward PDF Version  
Massage Today
January, 2016, Vol. 16, Issue 01

Grow Your Massage Business Through Networking

By Daniel Ruscigno

As a massage therapist, networking is an extremely effective way to grow your business. Not only is it an affordable marketing strategy, it also allows you to build lasting relationships with people in your community.

Unfortunately, many massage therapists do not put enough emphasis on networking, which can hurt long-term growth.

Why Networking Works

Every small business owner knows how important word of mouth can be. Networking gives you the opportunity to spread the word about your business directly to a targeted audience. While you can attend networking events for the general public and slowly introduce your business to people in your community, your time can be more effectively used to attend networking events aimed at specific professions, such as:

  • Chiropractic
  • Physical Therapy
  • Massage Therapy
  • Yoga
  • BIA (Business Improvement Area)

Instead of networking with the general public and relying on referrals solely from friends, you can network with members of your community who have access to invaluable resources and clients who will be interested in your services through referrals. Each connection you make within a certain profession has the potential of leading to dozens of new clients each year.

Additionally, don't forget to network with fellow massage therapists – while you may consider the therapist down the street your competition, you may actually specialize in different modalities and can be a source of new clients for each other. Although building an effective network does take time and effort, it definitely pays off in the long run.

How to Network Successfully

There are several networking paths you can take to effectively grow your business as a massage therapist. The first path is to give before you get. Often considered the golden rule of networking, you have to give something before you expect anything in return. Become a contributing member by sending referrals to people in your network and they may return the favor by sending clients your way. This give and take is what makes networking such an effective tool for small businesses.

The second is to know your market. Not having the right people in their network is a common mistake made by small business owners. Make sure you know your market and reach out to people who are connected to the massage industry in someway, directly or indirectly. When you attend a networking event tailor your "elevator pitch" to the audience since what people are interested in will change depending on their profession. (Your "elevator pitch" is your short summary of what you do and how a relationship with you could benefit the other person).

One of the most important paths is to be prepared. When meeting new people, it's crucial to make a good first impression. Know what you are going to say when introducing yourself and make sure you let everybody know exactly what you do. If you specialize in treating a specific type of client, include this information in your introductions at events. And remember to always carry your business card!

Next, make sure you are making goals. Avoid aimlessly wandering around networking events or talking to one person for too long by setting goals every time you go. Know exactly what you want to accomplish at every event - like meeting someone specific or introducing yourself to ten new people.

And don't forget to use social media. Thanks to social media, networking is easier than ever. Social platforms like Facebook, LinkedIn, and Twitter can be really helpful in expanding your network as a massage professional. Use these tools to connect with massage therapists and other healthcare providers. Specifically, LinkedIn and Facebook Groups offer a quick and easy way to join the conversation with your community. Keep in mind that these digital tools can never replace meeting people face-to-face. So, it's important to stay active online as well as in-person.

And finally, stay active. Building connections with people takes time and consistent effort. Make sure to follow-up with people you meet and stay in touch with them on a regular basis. Luckily, you can easily send emails, make a phone call, or post to social media to stay in contact with people.

Growing Your Business

Networking can be the foundation of your success in the massage industry. Stay ahead of the crowd by attending local networking events, then using social media, coffee dates, and phone calls to stay connected with everyone you have met along the way. These tried and true techniques are the most effective and affordable way to ensure your success as a massage therapist.

Daniel Ruscigno is the co-founder of ClinicSense (previously PatientCal). ClinicSense offers practice management software that helps with scheduling, soap notes, billing, electronic insurance claims and more. For more information, visit


Join the conversation
Comments are encouraged, but you must follow our User Agreement
Keep it civil and stay on topic. No profanity, vulgar, racist or hateful comments or personal attacks. Anyone who chooses to exercise poor judgement will be blocked. By posting your comment, you agree to allow MPA Media the right to republish your name and comment in additional MPA Media publications without any notification or payment.
comments powered by Disqus
dotted line