Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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TMF 2015 Scholarships
The Trudy McAlister Foundation (TMF), a nonprofit organization established to support students who are on track to make contributions either to clinical practice and/or to the understanding of the role of Traditional Oriental Medicine, has announced the 2015 scholarship recipients.
Rethinking Musculoskeletal Pain – A Public Health Perspective
The American Public Health Association (APHA) is the world's oldest and largest association of its kind, founded more than 140 years ago and boasting over 25,000 members.
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients in May 2014, researchers showed that drinking the equivalent of 2-4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
Spieth Thanks His Chiropractor After Historic Masters Win
Jordan Spieth didn't just capture the hearts of golf enthusiasts worldwide with his record-setting, wire-to-wire victory at the 79th Masters Tournament.
Our Biggest Challenges to Compete in Wellness Care
In the first article in this four-article series [May 1 DC], I made the case that chiropractors should either embrace offering lifestyle wellness in their practices or face the possibility of losing their place in the wellness care marketplace.
Use Technology to Gain New Patients and Improve Efficiency
From the smartphone in your pocket to your microwave oven, advancements in technology have made almost every aspect of our lives easier.
The Nectar of Plants: Essential Oils and Chinese Medicine
Essential oils are a very hot topic these days, especially with the likes of the Ebola virus and the resurgence of measles lurking in our awareness, but when I first became interested in Chinese medicine, essential oils weren't on the radar screen for acupuncturists.
Marijuana, Apathy and Chinese Medicine, Part 2
A talented young woman presented herself with emotional mood swings, which included being nervous, anxious and jittery.
Professional Credentialing and Board Certification: An Ethical Faux Pas
Because of the Affordable Care Act, health care systems are coordinating care through accountable care organizations (ACOs) in order to reduce the cost of care and improve quality of care.
The Modern Acupuncturist
You studied ancient Chinese medicine, but I'll bet you don't practice it! Contrary to popular belief, our medicine has evolved A LOT over the years. Let's take a brief walk through history and discover the differences between ancient and modern acupuncturists.
The Source-Luo Point Combination
The luo collaterals are part of the acupuncture channel system presented in the Su Wen and the Ling Shu (The Nei Jing). The function and clinical application of the luo mai are primarily presented in chapter 10 of the Ling Shu, however, they are also found in others chapters in the Su Wen and the Ling Shu.
Acupuncture in the U.K. Today: A Personal View
When asked to write a short piece on the current state of the U.K. acupuncture profession, my first response was to say it has all been relatively quiet.
Giving Vets the Care They Deserve
The Department of Veterans Affairs (VA) administers the largest integrated health care system in the United States.
Reducing the Autogenic Inhibition Reflex: Making Weak Muscles Strong
The autogenic inhibition (AI) reflex is a sudden relaxation of a muscle in response to excess tension.
What Does Success Mean to You?
Recently, I was asked to speak to young, budding businesswomen about running a successful business — and at first I thought, "Me? You want me to speak to others about success?!"
We Get Letters & Email
A House Divided? (May 1 issue) provoked significant response from readers. Here are several of the surprisingly similar comments we received.
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients, in May 2014, researchers showed that drinking the equivalent of 2 to 4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
How One Little Symbol (#) Gets You More Patients
Are you struggling to get more fans or followers for your acupuncture practice? Or are looking for ways to simply connect with your patients? Or do you just want to know how to keep them engaged (comments, retweeting, liking and sharing)?
Leg-Length Inequality and Pelvic Fixation: A New Approach to the Negative Derifield (Part 2)
As we noted in our previous article, with a positive Derifield (+D), the doctor observes the reactive (shorter) leg in the prone position that becomes longer or "crosses over" in the flexed position.
ACA or ICA: Which Best Represents You?
Last June, I was honored to represent Texas ICA members as their representative assemblyman at the ICA Annual Meeting in Kansas City.
Acupuncture and the Pulse
In 1991, I attended a martial arts workshop hosted coincidentally by Sung Baek, a martial artist and the head of his lineage as a Korean trained acupuncturist. I was enamored by the details Sung could attain from the pulse, as told to me by some of his apprentices.
First Do No Harm?
There's no questioning the frightening nature of breast cancer, which strikes one in eight women in the U.S. – eclipsed only by skin cancer in terms of prevalence.
A Poor Choice for Pain Relief
Acetaminophen is the most popular pain reliever in the U.S., accounting for an estimated 27 billion annual doses as of 2009. With 100,000-plus hospital visits a year by users, it's also the most likely to be taken inappropriately.
Calculating Billable Units
I recently learned of an office that was audited based on the number of acupuncture sessions performed in one day. Is there a maximum number of sessions that can be performed in one day?
Breath: The Movement of Oxygen and Energy
I remember with surprising clarity the first time a patient started crying during an acupuncture treatment I was giving. This is now quite a long time ago, back in 1999, when I was a student.
June, 2014, Vol. 14, Issue 06
In Life, as in Work, Never Forget the Power of Laughter
By Ann Catlin, LMT, NCTMB, OTR
A few weeks ago, I was teaching a workshop at a retirement community. A therapist in our group asked a woman who was hard of hearing and a little confused if she would like to receive compassionate touch. The woman replied, "I could use some passionate touch, honey, but not from you!"
When people find out I work with people in long-term eldercare and hospice, they comment about how depressing it must be. Of course, there are sad and serious times but being a care-partner isn't always heavy and burdensome. It carries with it the whole range of human emotions from sadness to anger to joy to fear to humor. All emotions have their place, even in end-of-life care. But sometimes things happen that are just plain funny. A lot of comic relief can come from remarks and situations that happen when serving as a caregiver.
The Best Medicine
One day I walked by a woman sitting in the hallway at a nursing home and she grabbed my arm and said, "Have you peed? If you need to go, go on in. You can go first." It's okay to laugh. More than okay, it's therapeutic.
Think about the last time you had a good belly laugh. You know the one, when you had tears running down your face. Hopefully it wasn't that long ago! Why does laughing feel so good?
Laughter has been shown to have psychological and physiological effects. During and immediately after laughing, heart rate, respiration rate and oxygen consumption increases. After a few moments, heart rate, respiration rate and blood pressure decrease and muscles relax. The stress hormones cortisol and epinephrine decrease, too. Sounds a lot like an overall relaxation response we seek out to ease stress, doesn't it?
I remember a frail woman that lived in a skilled nursing facility who I saw for several sessions. She had many serious medical issues including diabetes that had claimed both of her legs and affected her mental abilities. Her mood seemed very sad to me. Somehow, our conversation led to talking about, as young women, we both had a habit of biting our fingernails. I noticed that her nails now were long and recently manicured. I asked her how she managed to quit biting them. For the first time, she smiled widely and said, "I lost my teeth!" Then we both burst out laughing. After that, her smile came more easily during our visits.
When I share a sense of humor with a client, our connection is stronger. Even just a moment of joy opens the way for a positive relationship. My client is more open to receive the benefit of any hands-on techniques and is more likely to understand self-care instruction. I find humor to be especially helpful in connecting with people living with Alzheimer's disease. The ability to recognize and experience human emotions is a strength that remains intact far into the disease. This includes the ability to smile and laugh, offsetting feelings of fear and loneliness that come from memory loss and sensory deterioration.
One day, I used lavender oil in the massage lotion and a client exclaimed brightly, "You make me smell like a princess!" Caregivers who develop a healthy sense of humor suffer less from exhaustion and frustration. Sharing stories of funny things that happen provided a healthy outlet during a time laden with lots of not-so-funny circumstances. I've attended caregiver support groups where people were doubled over with laughter. I wish I had written those stories down! Here's such a story I found on the caregiver support website www.AgingCare.com:
"I came home yesterday from work and Mom came out to the kitchen to greet me. I said, 'Mom, you have on my sweat pants!' We each have a pair of soft, comfy pea green sweats. Hers are a size 14 and mine are a few sizes bigger. She says, 'I thought I had lost a lot of weight!' Then she pulls up her shirt to show me she had them pinned to her bra to keep them up! We had a good laugh!" - Patti4Mom
Sometimes, unexpected humor arises from poignant situations. Tim is a Pastoral Thanatologist who attended a recent workshop. He shared this story:
"Out of concern for the sorrow of a recently widowed resident, a nursing staff called me to the unit for a bereavement visit. I was informed that the resident had dementia due to a CVA (stroke) and spoke very little. When she did speak, it was usually after a three or four minute delay. Outwardly, I just smiled at the staff, but inwardly I was screaming, 'What are they thinking? What do they expect me to do with her?'I looked her right in the eyes as I explained to her why I was visiting. I told her who I was, what my role was and reviewed the death of her husband. I let her know that I was aware that it may take her several minutes to respond. I informed her I would wait in silence for her to respond. Then the waiting started. Minutes passed with nary a movement by the woman. Then, she took off the sunglasses she wore to protect her from the brightness of lights and handed them to me. An eternity later she said: 'How did he die?' I repeated the story of his death in the hospital. I became silent once again and stared deeply into her eyes anticipating what marvelous statement she might make next. An eternity elapsed as I looked at her. And then she said, 'Are you going to stare at me the whole time?' I quickly recovered, apologized and moved my chair to a position that allowed for personal space. For forty minutes we danced this dance, talking, waiting and being graced with her response. She made seven statements in total. As our visit came to a close, I slowly stroked her arm and finished with an attentive touch of her hand. As I prepared to take her back to the dining room, she looked up at me and asked, 'Do you have a business card?'"
Stillness overcomes agitation.
Click here for more information about Ann Catlin, LMT, NCTMB, OTR.
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