Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Data: The New Frontier in Health Care
Your practice is empowered with the data you need to improve patient health, run a more efficient (read: profitable) practice, get paid in timely fashion and help show the efficacy of chiropractic on the national stage in the midst of sweeping changes in health care!
Fish Oil: A Key Component to Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Acupuncture Treatment of Trauma in the Canine
From 1972 until 1976, John Ottaviano and I were treating dogs at five different veterinary clinics in the Los Angeles county area. Usually, we were at a clinic for seven to eight hours.
Healing the Core: AWB Nepal Earthquake Relief Project
With almost 9,000 people killed during the earthquakes in April and May, another 23,000 suffering injuries, hundreds of thousands left homeless when entire villages collapsed, and many sacred sites destroyed, no one in this country of approximately 28 million has been left untouched by the disaster.
ICD-10 Is Not Scary (and Not About Billing)
In my 13 years of consulting with doctors on billing and coding matters, ICD-10 has aroused the biggest combination of misguided fear and ignorance I can remember.
Integrative Sports Medicine
One of the most rewarding and challenging clinical scenarios is the treatment of athletes.
Teaching Qi Gong to Children
Many of us have come to embrace Qi Gong or Tai Chi practice as a regular part of our lives. Qi Gong has been a stabilizing factor in my life for the last twenty years.
Preaching to the Choir: How to Extend Our Reach Beyond the CAM Community
Professional conferences offer unique opportunities to network, be exposed to cutting-edge innovators, share your interests and work, and be inspired.
Treating LBP in Golfers: Beyond Basic Assessment
The drive to master the most efficient swing demands a tremendous amount from the lower back. Maintaining stability in a flexed posture, supporting torso rotation and repetitively supporting the golf swing all put the lower back in a vulnerable position.
An Unexpected Superfood: All About Eggs
About 40 years ago, excessive dietary cholesterol was labeled a public health concern. Specifically, it was thought that there was a causal link between consumption of cholesterol-laden foods and increased risk of heart disease.
Lower-Extremity Overuse Injuries: Primer on Causes and Corrections
From ankle sprains to stress fractures, shin splints to plantar fasciitis, the research is clear: These common overuse injuries of the lower extremities – among dozens of others – may be related to abnormal foot function in your patients.
Online Marketing Basics: Website Creation
The various online marketing options make it a challenge, especially when all you want to do is help your patients feel better. With such a broad topic, I'm going to share some basics you should know about website creation.
Patient Retention Techniques
When talking about techniques to grow your business, we tend to focus on the "large" aspect of the patient base, that is, on strategies to attract new patients. However, it is important to remember that "loyal" is equally, if not more, important.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 1
All humans, by the very nature of being human, will experience moments of trauma and suffering. What, then, makes the difference in how the individual who experiences trauma, suffering, and spiritual loss reacts to such experiences?
The Ethics of Herbal Prescribing
While teaching ethics classes, I often encounter licensed acupuncturists who are surprised that our use of herbs and supplements has a specific section in the material. It is often an aspect within ethics that clinicians don't think of in practice.
Making Public Health a Chiropractic Priority
As highlighted in this edition's News in Brief, Rand Baird, DC, MPH, FICA, FICC, editor and occasional author of our long-running column, "Chiropractic in the American Public Health Association", was recognized by the organization recently for 40 years of membership.
It's Time to Wake Up
It is time for this profession to wake up and tell someone about the healing benefits of acupuncture. This is the time for Asian Medicine. Its popularity, growth and unusual acceptance is nothing short of amazing.
Relationship Marketing: A Modern Approach
Remember when you used to get real letters in the mail? Not the automated type, but the real deal, hand written with a personal message just because someone was thinking about you? You know what I'm talking about.
Treat Every Patient as an Athlete
Frontal-plane movement pattern dysfunction can set the stage for musculoskeletal injury. Frontal-plane stabilization is essential during the normal activities of daily living: think single-leg stance and gait cycle.
ASA Ready to Impact Profession
The American Society of Acupuncturists (ASA) is a 501(c)6 (pending), not-for-profit collaboration among state based, acupuncturist professional associations.
Aetna Updates 97140 Policy
In a development the Association of New Jersey Chiropractors is calling "a resounding victory for chiropractors nationwide," Aetna Insurance Company has updated its national reimbursement policy regarding 97140 (manual therapy), reaching an agreement two years after the association filed a declaratory judgment suit in federal court against the insurer.
Technology Meets Practice: Chiropractic Every Day
About a year ago, I had an interesting conversation with a DC who made house calls. When I asked why, she was quick to explain she learns much more about her patients when she sees them at home than she could ever observe in the office.
News in Brief
Support of F4CP Continues With Latest Donations; Walter Reed Honors Dr. William Morgan; Recognizing 40 Years of Public-Health Activism; Allstate Decision Reversed.
Exercise Recommendations for Healthy Aging
Aging is inevitable, but how you age is not. Common physical signs of aging include decreased muscle mass, decreased muscular power, increased body fat, and decreased aerobic (lung) capacity.
A War You Can Help Patients Win
The average American consumes approximately 60 percent of calories from sugar, flour and refined oils. A donut is a good example of a so-called "food" that represents these calorie sources.
What to do When Today Sucks
Have you ever had one of those days when nothing went the way it should have? The patient with migraines got worse instead of better from a treatment similar to one you've effectively used on him before.
March, 2014, Vol. 14, Issue 03
The Mindset of Successful People: Is Your Head in the Right Place?
By Angie Patrick
We all know them. The people who seem to breeze from one client to the next, one project to the next, one crisis to the next and always seem to come out on top. While many of us feel like there is a glass ceiling, an insurmountable hurdle, or feel fear in stretching our own bubble to try something new, there are those who seem to simply take any challenge and own it with gusto.However, those people who seem to be a success in most of the things they do are not magicians, nor are they genetically predisposed to be successful and they aren't simply lucky. Being successful is as much about how you think as it is about the actions you take to get there. I would like to share with you five things strong and successful people think about and live by.
Successful people do not dwell on the past. We all have things we have done or mistakes we have made that may have been anything from minor or catastrophic. You know the things I mean; like saying something you regretted the moment it was said. Then when you remember it, you find yourself right back in the same embarrassed state and relive it all over again. Successful people do these things, too. The difference is, they do not beat themselves up for it repeatedly. They acknowledge it, make the apologies, set it right and move on.
So you made a mistake in scheduling and it caused some undue angst for a client. Acknowledge the error, own it, make amends, compensate the client and move on. Don't let the one instance of awkwardness or challenge wreck your relationship with the client. The true testimony of character for a person or a business is in how they manage a challenge. Learn from whatever led to the problem and make sure you do not repeat it. Success comes not from always being an ace, but from learning from the errors along the way. Chalk it up to experience. Be fair, be prompt, be humble, be honest; then take steps to correct the situation and let it go.
Successful people never stop learning. It can be easy to feel set in your ways and do things the same as they have always been done because it's easy. Some may even feel like they know all they need to know to get by and are not interested in seeking new horizons or reaching new goals. For these people, this idea may work however, success is not achieved by being complacent. The world in which we live changes every single day. From technology to techniques, people are out there working hard to do better, be better, make better goods, provide better service and offer more. Successful people stay informed of new ideas and advancements by being well read in their chosen profession, being involved in events that pertain to what they do and consistently educating themselves on new modalities, applications, equipment, supplies and trends. As the world changes and expands its knowledge, so must we in order to remain competitive, sharp and above all else, successful.
Successful people have clearly set goals and focus to achieve them. Being able to visualize your path is essential in preparing for success. Having a clear vision of what success looks like in your own eyes and maintaining focus on the steps you must take to get there is paramount in creating successful outcomes. Often, it is easy to get waylaid and deviate from the course. Sometimes that deviation cannot be avoided, after all life happens to all of us. The kids, the pets, the parents, the partner, the day-to-day business and more, all compete for your attention and focus. The key is to be able to come back to center and when these bunny trails come up you must be thoughtful, care for the needs at hand, but then return to the path you have set to reach the goal.
If your goal is to gain 50 new clients by June, then do the research and find the way that will work best in your application and then execute the plan. When setting your goals, stretch yourself some. Anyone can set a goal they feel they can easily achieve, however, pushing the envelope and going for more is cathartic! When you focus your mind, your actions and your energy on a task, you will indeed be surprised at how well you will do.
Successful people do not adopt the fears of others. Advice is great. In fact, advice from those who may have walked a few miles in the shoes you hope to be in is essential. Learning from others mistakes and taking the time to listen to their experiences and pitfalls can help you avoid making them for yourself. As helpful as positive advice and direction can be, you must also be wary of those who detract from the vision and embodiment of your goals. Inevitably, there will be those who may not want to see you succeed or are afraid you may achieve more than they have and want to stall you. There are those who may even want you to fail and they are quick to tell you your ideas have little merit or your efforts are pointless. These people may truly feel they have your best interests at heart however, many times, they are speaking from a place of their own fear. If after careful consideration, research, advice and initiative you have set about your path, then let no one impose their fears upon you. If you feel you are on the right path and that it is the path that fits YOU to get where you want to go, then it need not fit another's expectations. I am not suggesting you block out anyone who has an opinion different from yours, but I am advocating placing the appropriate amount of importance to those ideas that detract from your goal.
Successful people find a work/life balance. Yes, it is possible to accomplish, despite all the reasons many say it is impossible. Many will say to be successful in business you must put business first, always. While this notion may have worked for some, often the trade-off is a lackluster or virtually non-existent personal life. Finding a way to place importance on both your work and your home life in equal measure is a skill you must try and master. After all, what is the point of gaining success if you have only that success with which to identify. There are times in which your business may need added attention. This is absolutely acceptable and expected. You may find it has become a problem when you find yourself working around the clock, missing family events and not being present for your family or for yourself. You must allocate the time required to solely focus on the goals of success, but also allow yourself the time to set it aside to enjoy your life outside work as well. You are more than your job, and while it is a hugely important part of your life, it cannot become all there is.
People find their own definition of success. Once you have given this thought, you will find what will make you feel successful. Don't measure your definition by the definition of others. Find your own voice. Whether that is in business, home life, parenting, education, marriage, sports, fitness or whatever your heart desires, you can apply these five skills and they will undoubtedly help you in reaching the pinnacle you seek. Success is attainable for all of us and to recognize you are worthy and deserving is the first step.
Click here for more information about Angie Patrick.
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