Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Data: The New Frontier in Health Care
Your practice is empowered with the data you need to improve patient health, run a more efficient (read: profitable) practice, get paid in timely fashion and help show the efficacy of chiropractic on the national stage in the midst of sweeping changes in health care!
Technology Meets Practice: Chiropractic Every Day
About a year ago, I had an interesting conversation with a DC who made house calls. When I asked why, she was quick to explain she learns much more about her patients when she sees them at home than she could ever observe in the office.
Treating LBP in Golfers: Beyond Basic Assessment
The drive to master the most efficient swing demands a tremendous amount from the lower back. Maintaining stability in a flexed posture, supporting torso rotation and repetitively supporting the golf swing all put the lower back in a vulnerable position.
ICD-10 Is Not Scary (and Not About Billing)
In my 13 years of consulting with doctors on billing and coding matters, ICD-10 has aroused the biggest combination of misguided fear and ignorance I can remember.
Exercise Recommendations for Healthy Aging
Aging is inevitable, but how you age is not. Common physical signs of aging include decreased muscle mass, decreased muscular power, increased body fat, and decreased aerobic (lung) capacity.
Teaching Qi Gong to Children
Many of us have come to embrace Qi Gong or Tai Chi practice as a regular part of our lives. Qi Gong has been a stabilizing factor in my life for the last twenty years.
What to do When Today Sucks
Have you ever had one of those days when nothing went the way it should have? The patient with migraines got worse instead of better from a treatment similar to one you've effectively used on him before.
Integrative Sports Medicine
One of the most rewarding and challenging clinical scenarios is the treatment of athletes.
Fish Oil: A Key Component to Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Preaching to the Choir: How to Extend Our Reach Beyond the CAM Community
Professional conferences offer unique opportunities to network, be exposed to cutting-edge innovators, share your interests and work, and be inspired.
Online Marketing Basics: Website Creation
The various online marketing options make it a challenge, especially when all you want to do is help your patients feel better. With such a broad topic, I'm going to share some basics you should know about website creation.
Patient Retention Techniques
When talking about techniques to grow your business, we tend to focus on the "large" aspect of the patient base, that is, on strategies to attract new patients. However, it is important to remember that "loyal" is equally, if not more, important.
Lower-Extremity Overuse Injuries: Primer on Causes and Corrections
From ankle sprains to stress fractures, shin splints to plantar fasciitis, the research is clear: These common overuse injuries of the lower extremities – among dozens of others – may be related to abnormal foot function in your patients.
Aetna Updates 97140 Policy
In a development the Association of New Jersey Chiropractors is calling "a resounding victory for chiropractors nationwide," Aetna Insurance Company has updated its national reimbursement policy regarding 97140 (manual therapy), reaching an agreement two years after the association filed a declaratory judgment suit in federal court against the insurer.
Treat Every Patient as an Athlete
Frontal-plane movement pattern dysfunction can set the stage for musculoskeletal injury. Frontal-plane stabilization is essential during the normal activities of daily living: think single-leg stance and gait cycle.
It's Time to Wake Up
It is time for this profession to wake up and tell someone about the healing benefits of acupuncture. This is the time for Asian Medicine. Its popularity, growth and unusual acceptance is nothing short of amazing.
News in Brief
Support of F4CP Continues With Latest Donations; Walter Reed Honors Dr. William Morgan; Recognizing 40 Years of Public-Health Activism; Allstate Decision Reversed.
The Ethics of Herbal Prescribing
While teaching ethics classes, I often encounter licensed acupuncturists who are surprised that our use of herbs and supplements has a specific section in the material. It is often an aspect within ethics that clinicians don't think of in practice.
Learning the Transformative Language of the Channel System: The Sinew Channels
The Chinese medical classics describe the energetic terrain of the body in much detail. The acupuncture channel systems, as presented in the Ling Shu illustrate the various expressions our qi energy can take.
ASA Ready to Impact Profession
The American Society of Acupuncturists (ASA) is a 501(c)6 (pending), not-for-profit collaboration among state based, acupuncturist professional associations.
Relationship Marketing: A Modern Approach
Remember when you used to get real letters in the mail? Not the automated type, but the real deal, hand written with a personal message just because someone was thinking about you? You know what I'm talking about.
Making Public Health a Chiropractic Priority
As highlighted in this edition's News in Brief, Rand Baird, DC, MPH, FICA, FICC, editor and occasional author of our long-running column, "Chiropractic in the American Public Health Association", was recognized by the organization recently for 40 years of membership.
Healing the Core: AWB Nepal Earthquake Relief Project
With almost 9,000 people killed during the earthquakes in April and May, another 23,000 suffering injuries, hundreds of thousands left homeless when entire villages collapsed, and many sacred sites destroyed, no one in this country of approximately 28 million has been left untouched by the disaster.
An Unexpected Superfood: All About Eggs
About 40 years ago, excessive dietary cholesterol was labeled a public health concern. Specifically, it was thought that there was a causal link between consumption of cholesterol-laden foods and increased risk of heart disease.
Acupuncture Treatment of Trauma in the Canine
From 1972 until 1976, John Ottaviano and I were treating dogs at five different veterinary clinics in the Los Angeles county area. Usually, we were at a clinic for seven to eight hours.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 1
All humans, by the very nature of being human, will experience moments of trauma and suffering. What, then, makes the difference in how the individual who experiences trauma, suffering, and spiritual loss reacts to such experiences?
A War You Can Help Patients Win
The average American consumes approximately 60 percent of calories from sugar, flour and refined oils. A donut is a good example of a so-called "food" that represents these calorie sources.
January, 2014, Vol. 14, Issue 01
Using Press Releases to Help Build Your Practice
By Stephanie Beck
This article is not going to be about how to write a press release because in the May issue of Massage Today, Cary Bayer offered a great lesson in writing a press release. In fact, I would recommend you review his article to understand structurally what a press release would look like when you are ready to type it up.What I'm going to share with you is strategy; the "why" you should be writing and "how" press releases, when crafted properly, can build your practice. The reason I wanted to share this is because I constantly hear from massage practitioners that they need new ways to get more customers. Press releases can help in multiple ways. They can add more traffic to your website, build your social media status, increase your authority and credibility and increase the ranking for special keywords.
I find there are basically two types of press releases: those primarily for search engine optimization (SEO) and others that are primarily to build authority and credibility for you or your practice. It is always best when creating a press release to add keywords that help your SEO rankings. In fact, if you have read some of my recent articles in Massage Today, you know I have spent a lot of time discussing ranking, building your reputation and backlinking. Keywords are crucial to these processes.
Sometimes it isn't about keywords, it's about creating authority and credibility for you and your practice. When a customer recommends or refers you or your practice to another person, what is one of the first things most people do? Most of the time, they will enter your name or the name of your practice into the search engines. What will they find? Maybe your personal or business social media profile? Sometimes, it's your website or reviews on other sites, but what if they found press releases from various news sites about you? Imagine the type of impression that would make on a potential customer? This doesn't have to be national news sites either. In fact, you have a stronger chance of the press release staying on the page if you focus on building your creditability and authority locally. You might be thinking, that sounds great, but how do I that? So, let's talk strategy.
Strategy of a Well Written Press Release
A well written press release can be published by any number of highly trafficked news organizations. The key is to provide content that is relevant and valuable to the audience. How do you know if you are writing a great press release? When you are writing, highlight a piece of valuable content. Whether it is a blog post, book launch, recapping an event, an article, adding a new social media site or video, you need to make sure your content is relevant to the readers. In order for you to be able to create a great press release, the content you are basing your press release on will need to do one of five different things:
When you are ready to craft your press release, write it as if you are reporting a news story. This means you need to be objective to the content. Even if you were the one who created the original content, separate yourself from it and highlight the benefits without making it personal. Then you have a much greater chance of getting it published by your local, as well as national, news sites.
Types of Topics
You can create a press release around a new or updated product or service as long as the content is focused on benefits only and not a promotional piece to purchase the product or service. You can write several press releases around events. For example, you can send out a press release two to three weeks before the event covering what is happening during the event or send out a special recap after the event in your community. Write a press release when you add a new staff member to your team; just be sure to highlight the value people receive from this addition without making it a sales pitch. You can write about new polices or terms of services you are adding to your practice. For example, let's say you start accepting Care Credit cards at your practice and your press release highlights the benefits for customers in your area.
Still lost? Here are a couple of websites where you can review press releases: www.Examiner.com or www.newswire.net. Both provide you good ideas of what people are talking about and how they are writing them to help inspire ideas and give you some examples.
The reason why press releases are a powerful strategy for getting traffic is that you can control the backlinks to your website. You can do this by in two ways:
When you use direct links to an inner page within your site, this is known as deep linking. An example of deep linking would be if you linked to an article on your resources tab or a specific blog post. Basically, you are taking the search engines to a page other than your home page. One of the most common mistakes made by people crafting press releases is when they only link directly to the home page or the general blog page on their website. If the press release is about a specific blog post, be sure to take them directly to that blog post. You need to link directly to the blog post because this is what is relevant to the press release and the easier you make it for the editors of the news sites, the more likely you are to get published.
For example, let's say I'm writing a press release about my blog post, "The Gift of Human Touch" and in the link I use www.srbsolutions.net/blog/. This link will take them to my blog page, but it won't take them directly to the blog post I'm talking about. I would need to use this link: www.srbsolutions.net/1057/the-gift-of-human-touch/ which takes them directly to that post and it would be the most relevant to my press release. When you submit your press releases, you always want to double check your links to ensure they are pointing to the correct reference.
Where to Send Your Press Release
Once you have crafted a great press release, where are you going to send it? There are a number of free press release sites available. Here is a link to a blog post from Mashable that lists more than 20 free press release distribution sites: http://mashable.com/2007/10/19/press-releases/. If you just want one recommendation from this list, I have had good success with PRLog.org. Incidentally, there are more than 120 press release sites you can submit press releases to, some are free and others have costs involved. Depending on how much time you have in your day, you may want to consider outsourcing this type of service.
I have found the free press release sites helpful, however, if you want to have the best success with getting your press releases picked up by news feeds, I recommend www.PRNewswire.com. The paid distribution sites can be cost prohibitive if you aren't using them regularly. Some of the annual memberships seem more expensive, however if you are releasing multiple press releases annually, they are quite affordable. Also, be aware, that marketing experts and firms who have annual subscriptions to these paid distribution sites will sometimes offer specials, discounts or packages for a number of press releases that can save you time, energy and money. Remember, sometimes outsourcing a project can make it more affordable in more ways than one. Perhaps a good strategy that fits into your budget would be for you to handle the submissions to the free sites, but save the paid distribution for those press releases that are going to make the most impact on your practice.
If you are struggling for content and still not sure what to write about, I have another suggestion. This strategy works especially well if you are creating press releases for SEO purposes. I recommend you set up a Google alert for your related keywords. This is a free service, you can register at www.google.com/alerts. Google will email you updates of the latest relevant Google results based on your queries. This is where selecting a narrowed niche of keywords rather than a broad term would be best and not clog your email. For example, I would not use a general term like "massage therapy," even a term like massage therapy in San Diego, might make you crazy. Even terms like "deep tissue massage," "low back pain," or "sports injuries" are way too general. Consult your webmaster or work with a marketing expert to provide you with keyword research for your niche. I wouldn't advise just entering words at random because they may not produce any data for you or provide items that are irrelevant to what you offer in your practice. However, when used effectively, Google alerts can jog your memory or be a good basis for writing a press release.
I have given you a great deal of information about ways to improve upon your press releases or hopefully inspire you to start implementing press releases for your practice. If you are feeling a little overwhelmed, then just start with one strategy and commit to one press release a month. Figure out what your goal is: to increase ranking for keywords or have more relevant links for your practice or your name, or both? How are you going to measure it? Be sure that if you are going to add a new strategy, you have a way to measure it so you know that it is working. Follow the outline I provided and review the structure that Carey provided in the May issue. Then try submitting it on the free press site and be consistent with it. Don't just try one time and give up, this is a work in progress, consistency is key, start with just once a month and after three to six months evaluate it. Make adjustments if needed and in no time you should be happy with the results.
Click here for more information about Stephanie Beck.
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