Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
November, 2013, Vol. 13, Issue 11
Healing Intention: What is Your State of Mind?
By Marie-Christine Lochot, LMT
Most massage therapists and bodyworkers choose the profession out of desire to help other people feel better. We believe that by using our hands and applying the techniques we have learned, we can help people heal from injuries, get stress relief and attain better health. This is conscious, mindful and determined; this is a healing intention.
Healing intention is better known when it applies to one person desiring to improve his or her health. The past few years, many books and movies have been made regarding that concept: "The Law of Attraction," Shortcut to a Miracle and more recently, "The Secret," to name a few. They are all based on Quantum Physics principles. "Through the study of the quantum realm ... science has now learned that: 1) We live in a universe that is 'an undivided whole;' 2) We are one with it and part of it; 3) It is a world of potentiality rather than predictability; and 4) We actually participate in the operation of this universe – it responds to us." – Michael C. Rann and Elizabeth Rann Arrott from Shortcut to a Miracle.
According to those principles, we can have an impact on our own life by projecting a goal. When I got interested in quantum physics, the most useful explanation I found was that we are projecting holograms of ourselves, or how we perceive ourselves, into the universe and that is what comes back to us. It's the famous, "Be careful to what you are wishing for, because it might happen." Therefore, a healing intention requires using a voluntary thought process that establishes belief, expectation and hope that one's health and balance will be regained.
What happens when that intention is held by a massage therapist or bodyworker? Which state of mind do we need to have before, during and after a session?
Getting ready for a session as we hold a healing intention, requires the therapist to be mentally prepared. To enhance this belief, we want to develop awareness and set a careful intention. One way to reach those goals is our own healing, making sure that we are at peace with our self and our inner world. Another way is to participate in mindfulness programs or meditation.
When the client arrives, listening to her or his desired objectives is paramount; our healing intention has to match what they are looking for in term of the results, even if we had another idea. It cannot be our agenda. I have clients who sometimes only want to address their stress and not their tight shoulders. My healing intention then is to help them relax their mind and balance their energy, even if I know how much their shoulders could benefit from more focused work.
As we sit at the head of the table and touch our client for the first time, our state of mind should be a hope that some healing will happen, belief that the body will guide us, compassion for the human being on the table and acceptance of the results. Be careful not to confuse intention with expectation. This is one of the keys of intentions or manifestations.
We also want to be grounded and centered. A good way to ground ourselves is to plant our feet firmly on the floor and imagine that roots come out of them to sink into mother earth. Being centered comes from grounding and being in a peaceful place. Lastly, I believe that we need to be humble; our mission is to be of service, we are not in charge.
During the session, presence is essential. If distracting thoughts come to mind, acknowledge them, then gently push them away and refocus onto the client's body. Awareness is another key element. As we proceed with strokes, we want to pay attention to the body's reactions and the feeling of the tissues under our skilled hands. I always try to listen to my hands and fingers as they seem to know best when to linger, which depth to go to and which rhythm to adopt. The unwinding of a muscle and the client's sighs of relief often confirm that it was the right approach.
Paying attention to our breath is also part of awareness. Slow and deep indicates that we are focused and relaxed. A shallow breath sends us the signal that we are tensed and need to relax our diaphragm. To accomplish that, I have found it useful to visualize a yellow or green light in my solar plexus. After a few minutes, discreet yawns, provoked by strong contractions of the diaphragm, are indicators that the quality of my breathing is improving.
Being quiet is a must. How can we be centered and aware if we are having a conversation? I am not talking about feedback from the client, but about mundane talk. Finally, empathy, gentleness and kindness are necessary cornerstones of a healing journey.
At the end of the session, gratitude is in order. Let's be grateful that the client trusted us with their healing needs, that we were there to meet those needs and that the body's wisdom did its magic. It probably went the way it was supposed to, even if sometimes we don't see it right away.
The following quote from Mahatma Gandhi is on the wall in my treatment room so I never forget my healing intentions and the sacredness of the work: "Work with the hands is the apprenticeship of honesty. May the work of your hands be a sign of gratitude and reverence to the human condition." May you have successful healing journeys with your clients.
Marie-Christine Lochot is a licensed massage therapist, energy bodyworker and educator. Owner of Massage Montclair in New Jersey, she has been a member of the AMTA since 1994 and is nationally certified by NCBTMB. With specialties in Swedish massage, massage for people affected by cancer and energy healing, Marie-Christine coaches and teaches energy healing to laypeople, massage professionals and in the corporate environment. With a diverse background in management and accounting, Marie-Christine also teaches small business and private practice organization. She can be reached at www.massagemontclair.com.
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