Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
May, 2013, Vol. 13, Issue 05
Pediatric Massage for Healthy Childhood Development
By Tina Allen, LMT, CPMMT, CPMT, CIMT
"Mommy, my tummy hurts!" This is commonly heard in many households throughout North America everyday. Childhood abdominal pain has many different characteristics and can be dull, sharp or feel like cramping.Recurrent abdominal pain in children is one of the most common physical complaints heard by pediatricians. However, only about one in twenty is found to have a physical explanation for the symptoms. Pediatricians judge severity based on whether children stop playing or not, and how their eating and bowel habits change. There are many different causes of tummy aches, but the most common include dietary, overeating, common illness/flu, anxiety, stress, over scheduling and psychosomatic causes.
Parents have a variety of options to address their child's stomach aches and many find themselves waiting in an emergency room in the middle of the night trying to find out the cause. While a trip to the hospital is valid when you have a major health concern, pediatric massage can be very beneficial in many cases, and let's them skip the trip to ER.
About Pediatric Massage
When we speak about pediatric massage, one of the first thoughts is that this may be a modality utilized for children with special healthcare needs, in a hospital or other healthcare setting. As much as pediatric massage can be safely applied for many childhood diagnoses, pediatric massage isn't only applicable for involved medical conditions. There are many common discomforts associated with childhood that can be addressed by the use of nurturing touch. Research suggests pediatric massage therapy can help children to sleep better, enhance their body image and calm their behavior.
Nurturing touch is essential in promoting physiological, neurological and psychological development and function, and meets the need for tactile stimulation. Touch therapy may provide comfort, relaxation, reduction of stress hormones and relief from chronic conditions such as asthma, nausea, constipation, headaches, muscle aches and growing pains. Many children who receive massage therapy may also experience additional benefits including enhanced pulmonary and immune function, enhanced body image, increased bonding and attachment, healthy sense of boundaries and an overall sense of well being.
Children have different physical, emotional and developmental needs than adults, which is why children's massage is specially designed to address individual childhood considerations. Massage can also be useful in targeting discomforts specific to children and can be very helpful in easing common aches and pains associated with sinus and chest congestion, stomach aches, eye fatigue and ear aches.
Connecting with Children
Massage is adapted for each individual child client on a specific case-by-case basis. With each child, it is important to build a rapport and trust in your professional relationship. You will practice and learn to ask permission effectively and understand both verbal and non verbal cues. Having the child's permission prior to beginning massage establishes respect and understanding of the benefits of healthy touch.
Each child needs to know they can trust you and that you will listen to their requests. Learn how to explain massage to children in age appropriate language. By learning to appropriately ask permission prior to massage, you'll encourage children to develop healthy boundaries and become more secure as they grow older. It is very empowering for a child to have the ability to direct their therapeutic session, and at times even refuse it. Once they trust you, they can relax and just feel the many benefits of the massage.
When introducing nurturing touch to children, it may be beneficial to use names for massage strokes that children can relate to. Use words that may help to describe feelings associated with tactile stimulation such as hugs, rain and marching. You may use the technical names for your massage techniques, but this may be more confusing to children. Using language they understand makes communication much easier and more effective.
Finding a Comfortable Setting
Providing touch therapy for healthy children may not mean working in a hospital or healthcare environment, but rather in your own private practice. Many massage therapists work in their private setting and so, considering adding pediatric massage to this practice makes perfect sense.
You should consider setting up your practice to be more inviting to child clients. With some adjustments, most private practices can be excellent settings for pediatric massage. Consider if the room is inviting to children and offers some different options for where to receive the massage session. Many children do not wish to lie on a massage table, but would rather sit in a chair, on a mat on the floor or, on occasion, hide under your table. Either way, finding the best way to make your client comfortable is key.
Some children may feel more comfortable if you make a house call. This could involve packing up a therapy mat or table, some tactile toys and linens. However, look at this as an adventure is not only your learning to connect, but teaching a child that their comfort is to be respected. When working with children, we are now establishing life long clients for the future.
Click here for more information about Tina Allen, LMT, CPMMT, CPMT, CIMT.
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