resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Is It Time to Rethink Mental Illness? (Pt. 1)
Invariably, patients will ask their chiropractor about depression or various mental illnesses. Some practitioners will reflexively offer a cervical adjustment, suggest St. John's wort or contemplate a referral to a specialist.
Creating Good Business Buzz
What do patients really think about working with you? Rarely do you hear the whole truth. Those who improve may be candid in their gratitude.
Clearing Blocks: A Way to Improve Cosmetic Acupuncture
As a Five Element acupuncturist who teaches facial acupuncture classes nationally, I was surprised to learn that one of the basic principles I was taught in school is unfamiliar to most acupuncturists.
The Visual Error Scoring System: A Concussion Tool
Postural stability and oculomotor function are the most easily recognized physical indicators of neurologic motor dysfunction associated with concussions.
An Unexpected Diagnosis: The Result of Lacking Communication
A couple years ago I had a case that showed me the importance of open communication between health practitioners. We need to show up with less fear, and let go of our judgments so we can do better for the patient.
Why I Quit Doing House Calls
My father was a chiropractor who did house calls, so when I became a DC, I figured doing house calls was part of the job. My March article recalled my experience as a small boy, accompanying my dad while he went to patients' homes to treat them.
Is the New Medicare Reporting Exemption Right for You?
What you've heard is not a rumor – there will be exemptions for providers of Medicare patients, with no penalties assessed for offices that do not do Quality Payment Program (EHR, PQRS, MACRA and MIPS) reporting.
Balancing Spring Challenges
As the winter months come to a close and warmer spring weather appears, patients may begin to present with new challenging pattern presentations.
Raditation & Your Smartphone: Is it Worth the Risk?
If radial arteries could talk (and in my experience they can to some extent), they would say, "Step away from the smartphone." At least that is the message I am receiving loud and clear as I feel the pulses of many patients.
Bill With Confidence: Learn What to Collect
Q: I am trying to understand what I may collect from my patient when there is insurance. Do I have to accept the amount allowed by the plan or may I collect up to my billed amount? Please note, I am not a member of any insurance plan.
An Integrated Approach to Chronic Pain
Findings from a unique Medicaid pilot project in Rhode Island involving high-use Medicaid recipients from two health plans were recently presented to the state's Department of Health, demonstrating stellar outcomes with regard to medication use, ER visits, health care costs and patient satisfaction.
A Daily Strategy for Heavy-Metal Detox
In modern society, we are constantly exposed to heavy metals such as cadmium, lead and mercury. These heavy metals have no essential biochemical roles in our body, and conversely, can cause us a great deal of harm if they build up to toxic levels.
New Relationships, Old Trauma: AOM & Other Healing Strategies
Being in love is one the most beautiful and enjoyable experiences. Most of us are willing to pay almost any price to have that experience, and still often find it elusive or fleeting. Navigating the ups and downs of loving relationships are often challenging — even for the most psychologically balanced among us.
Give Yourself the Digital Advantage
When you see this article in the print version of this issue and swear you read it already, don't be alarmed: you probably did. That's because by that time, the May issue will have been available online in digital format for three weeks.
Taking the Chiropractic Message to the Press
"There is no better place on earth to have a news event," the National Press Club boasts, and it's easy to understand why: Every year, the 108-year-old Washington, D.C.-based organization hosts countless press conferences on the hottest topics impacting America and often the world.
A Major Role in Back Pain: The Multifidus
Back pain affects roughly 80 percent of the population at one time or another and is one of the leading causes of doctor visits.
News in Brief
ACA Adopts New Governance Model; ACA 2017 Awards; CCA Helps Calif. DCs "Share the Love"; $1 Million to Help Advance the Profession; D'Youville Raises the Bar on Anatomy Education; ErRatum.
Women's Hormones: A Western & Eastern Perspective
Sometimes it may seem that you require a degree in medicine to understand hormones and how they function.
Eczema & Acupuncture: A Sound Solution (Part 1)
Eczema affects approximately 3.5 percent of the global population and is one of the most common skin complaints seen by dermatologists.
Universal Design: Principles & Practice
In many respects, universal design serves as the core of ergonomics. It's also a good tool to use when designing a return-to-work program for injured and/or ill patients. Let's take a closer look at universal design and why it should matter to you and your patients.
November, 2012, Vol. 12, Issue 11
Enhancing Your Networking Skills: Getting People to Talk About You
By Ann Catlin, LMT, NCTMB, OTR
I have always relied on word-of-mouth to spread the word about my services. And from this developed the concept of champions. A champion is an advocate and trusted friend that helps spread the word about your mission and service.How can you meet future champions? Network and get people talking. Lots of us don't like the idea of networking. If you think networking is only about going to a chamber of commerce coffee or cocktail hour, think again.
One definition of networking is: A supportive system of sharing information and services among individuals and groups having a common interest. Support; share; common interest ... maybe it's not so scary after all!
There is a great book written by Andy Sernovitz called, Word of Mouth Marketing: How Smart Companies Get People Talking. He teaches a process he calls the Five "T's" of word of mouth marketing and I've applied them in hopes of showing you where to connect with people who are already champions of good care of people in later life stages.
Who might be willing to talk about you, your service and your story about the power of touch and the difference it can make in people's lives? Where in your community might you meet health care professionals who are really interested in your special form of service? Social workers, nurses, activity professionals and chaplains are among some of the folks who you should consider colleagues if you want to work in a hospital, hospice or eldercare environment. Find out how to meet them in your own city. I've done some of the homework for you and created a list of online networking opportunities. Many of these sites include state or local directories — some even list people's names and phone numbers.
Sernovitz tells us to give people a reason to talk. I think this one is pretty easy. We have a captivating story to tell about how massage and touch changes lives. If you offer a unique service, let people know. I like to tell people I specialize in massage therapy for people in hospice and eldercare. When I tell someone that, they often talk about their own experience. For example, the great care their sister received from hospice. I might say something like, "I'm glad you had a positive experience. Did you know that many hospices now offer massage therapy for their patients?" The conversation goes on from there and I have a chance to gain a champion.
How can you make it easy for people to spread the word about you? I think of tools in two ways: tangible and intangible. Tangible tools are things like flyers, brochures, free samples, products branded with your company logo. Intangible tools mostly happen online, including blogs and online communities, the "Tell a Friend" button on your website and electronic newsletters.
Join the conversation and tell your story! The resources listed below include networking groups relevant to eldercare and hospice.
Pay attention to people who are talking about you and what they have to say — good and bad. Ask for feedback and when you get it, reply. Say thank you when someone praises your service, and then ask them to tell others. Offer to make it right when the feedback is less than positive or if there is a problem. I have a Google alert set for my own name, as well as my business and other topics related to my work. That way I can take part right away.
Before I knew about the Five T's
Several years ago, I attended a book signing. The book was about a creative approach to advanced directives and how to communicate your wishes should you become ill. As you might imagine, not a topic that attracted droves of people, but those of us who showed up had lots of things in common. Standing in line to get my book signed, I overheard the guys in front of me talking about something (I don't even recall now what it was). I introduced myself and that I had overheard them and was interested in what they were saying. Turned out they were talking about happenings at a local organization that advocated for people in end-of-life care. They invited me to a meeting — and I went. Representatives from local hospitals, hospices, the Alzheimer's Association, faith communities, senior centers, city officials and the university were members of this organization. What started out as conversation at a book store, launched several years of involvement with this group and relationships that still serve me in my career. I showed up, spoke up and took part and I encourage you to do the same. You just never know who you'll bump into!
1. Hospice Association of America: www.nahc.org. A a national organization representing thousands of hospices, caregivers and volunteers who serve terminally ill patients and their families.
2. National Hospice and Palliative Care Organization: http://my.nhpco.org/NHPCO/Home/. The largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. They have a great site for social networking called Share, Care, Connect.
3. HospiceDirectory.org: www.hospicedirectory.org. An extensive directory of hospices in the United States and Canada, as well as state hospice organizations.
4. Pioneer Network: www.pioneernetwork.net. Advocates and facilitates deep system change and transformation in our culture of aging. Includes a directory of coalitions by state.
5. Linked in Groups: www.linkedin.com. Click on the Groups tab to find a directory of networking groups.
6. The Elder Care Network is where Professionals, Service Providers and Vendors come together to partner in providing resources, products, services and referrals for families in need of Elder Care/Senior Care solutions for loved ones.
7. Alzheimer's & Dementia Professionals provides a forum for all professionals serving individuals with dementia and their caregivers to network on advances in the field, job opportunities or to share job openings, etc.
8. Alzheimer Coach offers educational resources, articles, information, and a discussion forum to caregivers, health professionals, and families who face Alzheimer's and dementia.
9. Advocates for Person Centered Care is for anyone who is an advocate for Person Centered Care in our senior population. If you are willing to share ideas for creating such an environment in existing settings such as in-home care, assisted living, dementia care facilities and skilled nursing homes, please join our group.
10. Hospice - Forum for All provides support and\or networking to those of us providing hospice services in one form or another, be it in a corporate office or in the field. A group dedicated to hospice and hospice related health care used for the purpose of networking, information exchange, prospecting and encouragement in this ever changing world of hospice.
11. Home Health and Hospice is a group of home health and hospice executives developed for the purpose of professional networking and creating resources to assist in meeting the demands of the fast changing climates in home health and hospice.
12. Caregivers Connection is connecting everyday caregivers, professional caregivers, and industry related professionals with an interest in home health related issues and caregiving. We want to explore certain angles of the industry including retirement living, safety issues, technology products, and remote caregiving.
Click here for previous articles by Ann Catlin, LMT, NCTMB, OTR.
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