Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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We Get Letters & Email
A House Divided? (May 1 issue) provoked significant response from readers. Here are several of the surprisingly similar comments we received.
The Modern Acupuncturist
You studied ancient Chinese medicine, but I'll bet you don't practice it! Contrary to popular belief, our medicine has evolved A LOT over the years. Let's take a brief walk through history and discover the differences between ancient and modern acupuncturists.
What Does Success Mean to You?
Recently, I was asked to speak to young, budding businesswomen about running a successful business — and at first I thought, "Me? You want me to speak to others about success?!"
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients, in May 2014, researchers showed that drinking the equivalent of 2 to 4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
A Poor Choice for Pain Relief
Acetaminophen is the most popular pain reliever in the U.S., accounting for an estimated 27 billion annual doses as of 2009. With 100,000-plus hospital visits a year by users, it's also the most likely to be taken inappropriately.
The Year to Make Things Happen
It is hard to believe that the Year of the Ram – 2015 is half over. Time seems to be moving especially fast. This is the year for things to happen for the acupuncture profession.
Rethinking Musculoskeletal Pain – A Public Health Perspective
The American Public Health Association (APHA) is the world's oldest and largest association of its kind, founded more than 140 years ago and boasting over 25,000 members.
Breath: The Movement of Oxygen and Energy
I remember with surprising clarity the first time a patient started crying during an acupuncture treatment I was giving. This is now quite a long time ago, back in 1999, when I was a student.
Acupuncture and the Pulse
In 1991, I attended a martial arts workshop hosted coincidentally by Sung Baek, a martial artist and the head of his lineage as a Korean trained acupuncturist. I was enamored by the details Sung could attain from the pulse, as told to me by some of his apprentices.
Leg-Length Inequality and Pelvic Fixation: A New Approach to the Negative Derifield (Part 2)
As we noted in our previous article, with a positive Derifield (+D), the doctor observes the reactive (shorter) leg in the prone position that becomes longer or "crosses over" in the flexed position.
Use Technology to Gain New Patients and Improve Efficiency
From the smartphone in your pocket to your microwave oven, advancements in technology have made almost every aspect of our lives easier.
Our Biggest Challenges to Compete in Wellness Care
In the first article in this four-article series [May 1 DC], I made the case that chiropractors should either embrace offering lifestyle wellness in their practices or face the possibility of losing their place in the wellness care marketplace.
TMF 2015 Scholarships
The Trudy McAlister Foundation (TMF), a nonprofit organization established to support students who are on track to make contributions either to clinical practice and/or to the understanding of the role of Traditional Oriental Medicine, has announced the 2015 scholarship recipients.
The Source-Luo Point Combination
The luo collaterals are part of the acupuncture channel system presented in the Su Wen and the Ling Shu (The Nei Jing). The function and clinical application of the luo mai are primarily presented in chapter 10 of the Ling Shu, however, they are also found in others chapters in the Su Wen and the Ling Shu.
Marijuana, Apathy and Chinese Medicine, Part 2
A talented young woman presented herself with emotional mood swings, which included being nervous, anxious and jittery.
First Do No Harm?
There's no questioning the frightening nature of breast cancer, which strikes one in eight women in the U.S. – eclipsed only by skin cancer in terms of prevalence.
Reducing the Autogenic Inhibition Reflex: Making Weak Muscles Strong
The autogenic inhibition (AI) reflex is a sudden relaxation of a muscle in response to excess tension.
The Nectar of Plants: Essential Oils and Chinese Medicine
Essential oils are a very hot topic these days, especially with the likes of the Ebola virus and the resurgence of measles lurking in our awareness, but when I first became interested in Chinese medicine, essential oils weren't on the radar screen for acupuncturists.
Professional Credentialing and Board Certification: An Ethical Faux Pas
Because of the Affordable Care Act, health care systems are coordinating care through accountable care organizations (ACOs) in order to reduce the cost of care and improve quality of care.
ACA or ICA: Which Best Represents You?
Last June, I was honored to represent Texas ICA members as their representative assemblyman at the ICA Annual Meeting in Kansas City.
Spieth Thanks His Chiropractor After Historic Masters Win
Jordan Spieth didn't just capture the hearts of golf enthusiasts worldwide with his record-setting, wire-to-wire victory at the 79th Masters Tournament.
Acupuncture in the U.K. Today: A Personal View
When asked to write a short piece on the current state of the U.K. acupuncture profession, my first response was to say it has all been relatively quiet.
How One Little Symbol (#) Gets You More Patients
Are you struggling to get more fans or followers for your acupuncture practice? Or are looking for ways to simply connect with your patients? Or do you just want to know how to keep them engaged (comments, retweeting, liking and sharing)?
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients in May 2014, researchers showed that drinking the equivalent of 2-4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
Calculating Billable Units
I recently learned of an office that was audited based on the number of acupuncture sessions performed in one day. Is there a maximum number of sessions that can be performed in one day?
September, 2012, Vol. 12, Issue 09
Navigating Ethical Boundaries
By Suzanne Scurlock-Durana
In the next decade, as a profession we would be wise to cultivate the deeper level of ethical action that occurs when we are more embodied. Most of us currently have a good basic knowledge of ethics that clearly delineates both what we do and don't do, in and out of the treatment room.I want to explore the territory beyond that – what we find when we move into the integrity of the navigational system of the body as the ground of our knowing about what is ethical in any given situation. This means knowing when someone has crossed a line even if we cannot put it in words at that moment. It is also what tells us when something is "spot on" in terms of our confidence and creativity.
What I am referring to here is the process of embodiment as a primary tool for navigating ethical boundaries and establishing and maintaining ethical therapeutic relationships. This requires that we have the basic skills to be connected to our environment, our clients, etc. And that we connect in a healthy manner, that we know how to connect with, but not invade another person's personal space and that we know how to hold our own boundaries firm when needed so that others respect and honor our personal and professional space.
Building from this foundation is the deeper level of integrity and ethical behavior that emerges as we ourselves become more grounded in our own bodies and in our own inner wisdom as practitioners. In my three decades in bodywork and teaching, my experience is that we all have access to this innate wisdom, but many have never consciously recognized it. Let's explore how to bring this inner wisdom to conscious awareness, and to engage with it.
STEP 1: Dropping In
To engage this inner wisdom, first allow yourself to drop your awareness down into your body, doing so with an openness to discovery and a willingness to meet whatever you find inside with as little judgment at possible. Any meditative system that helps you explore your inner landscape will work here. Not a guided visualization, which tells you what to find inside, but a system that helps you ask questions of your internal landscape and then encourages you to notice what sensations, visual hits or inner knowing show up. So questions like, "What is the temperature of the air as it enters my nostrils; and is it effortless to breathe today, or is there a catch anywhere in my inhale or exhale? And, what sensation would feel most nourishing to my lungs right now?"
When you ask yourself these "sensation questions," you are engaging parts of the brain that Dr. Daniel Siegel names as the cutting edge of conscious awareness. Our neurons fire in a more integrated, full-brained manner when we open up to bodily sensations and drop in to explore what is there.
Step 2: Expand Your Internal Awareness
Next, allow yourself to expand to a more full body awareness. If the container of who I am – in my body and mind – is fully present, it means that I am actually conscious of my boundaries. I am "at home" at the border where who I am ends and the rest of the world begins. If someone tries to cross my boundary, I am a lot more likely to sense it immediately. If, on the other hand, I live primarily in my head or only by the dictates of external sources and rules, then I am not as available for the wisdom my boundaries may be signaling to me. I am not able to self-reference.
Another example of this is when we fail to do the basic self-care that keeps us full and energized as therapists. When we are "running on empty," it is easy to miss signals from our deep wisdom (or any other part of us for that matter). Most of us intuitively know this, but the stressors of life can cause us to forget these important facts.
Step 3: Own Your Inner Wisdom Places
So what does this deep wisdom of the body have to teach us about integrity and ethics and how can we tap into it more regularly? First of all, we now know that every cell in the body has its own intelligence that when healthy, operates in conjunction with all the other cells in our bodies. In this dynamic process, I have found that certain areas of who we are seem to have certain kinds of wisdom. Let me give you a few simple examples.
There has been lots of research recently on the "gut brain" or the intelligence of the lower torso area of our bodies. Think of how powerfully it signals you when something is really "off" in your world. "My gut sense is that this is a bad idea." Or alternately, "I don't know why, but this feels really right!" The pelvis/gut area of the body has it's own wisdom and when you listen to it, it can keep you safe and move you in more life enhancing directions.
How about our hearts? This area is the center of our cardiovascular system and also what makes us human. Deep inspiration often emerges from our hearts. We fall in love through our hearts. Our hearts register our inner world and how we are feeling in any given moment. When something in our life touches us deeply, you hear the expression, "Oh, my heart!" "Or, "My heart aches for you."
Our feet and legs seem to have wisdom about how to move through life's thorny issues if we engage them. When I am mulling over a problem or wondering how to resolve something, if I can take a walk (engaging my feet and legs), I often come back with the issue resolved even if I didn't think about it on my walk!
And so, we have three examples of different general areas of the body, each with their own flavor of wisdom. If you can learn to engage them, you are on your way to having the integrity of full body presence, and navigating in your world from the wisdom of your inner landscape. How can we do this?
First, by engaging the heart. Allow yourself to relax and breathe naturally into your heart area. Notice what whispers of wisdom are there, without judgment. The signals can be quiet initially. Do not let your linear mind over rule what you are hearing. Best used in conjunction with the wisdom of the gut.
Second, engage the gut. When you enter the treatment room, notice what your gut is signaling to you about this person's situation. Do they need you to approach them firmly or gently? Do they need you to engage verbally or remain silent? It is often as clear and simple as that. Again, do not let your linear mind automatically override what you are hearing. Once you have a clear hit from your gut, you can assess the facts of the situation as you know them and decide on the wisest actions to take in that session.
And third, engage your feet and legs. As you enter the treatment room, feel the sensation of your legs supporting your upper body. Feel your feet under you. Wiggle your toes if you need to feel more sensation. As you go through the session, return your awareness to your legs and feet and to the ground under you for support and steadiness.
The key here is to remember that optimally all our cells - and thus all parts of us - should be connecting with each other. My heart may tell me what is going on inside of me emotionally, but my gut will tell me the truth of the situation, and my feet and legs will help me "walk in the world" in a more powerful, clear manner. Think about falling in love with the wrong person - your heart may feel so full in the moment, but when you ask your gut it gives you a big internal "no – this person is a schmuck." Your feet and legs can help you take action with our inner wisdom fully manifesting. So if engaged, we can take an action and walk away from that circumstance that was bad for us.
When we are more fully embodied, it means that there is more communication between all the parts of who we are. In that, there is a synchronicity that is far greater than the sum of the parts. Navigating from within ourselves – mind, body and spirit – only makes sense with what we do for a living. Ethical actions follow naturally when we are fully present. Isn't it time you stepped into the integrity of your full body presence?
Suzanne Scurlock-Durana is a 20-year veteran in the field of conscious awareness and its relationship to the healing process. An expert at integrating right- and left-brain understanding, she teaches therapists around the world how to develop their therapeutic presence through her Healing From the Core training series offered by The Upledger Institute.
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