Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
I just got finished with a ...
resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
June, 2012, Vol. 12, Issue 06
Dissolving the Grip of Addiction with CranioSacral Therapy
By Sharon Desjarlais, CC
Martha Tassinari was married just a few short years when some unusual transactions in her bank account tipped her off to a major problem in the relationship. "Our money was dwindling," she says."The next thing I know the police called. My husband was arrested for possession." That's the day Martha discovered she was married to an alcoholic and drug addict. At the same time, she began suffering from severe pain in her low back and neck that wouldn't respond to traditional treatment. A physical therapist herself, she tried CranioSacral Therapy at the recommendation of a colleague. "I was amazed at what came up," she says. "My pain was subsiding. And I was able to get back into work and exercise."
What she didn't expect was the emotional release she also got out of it. "I started to see that I didn't deserve what was happening in the relationship. I tried to help the marriage. But when that didn't work, I realized I had to help myself." Martha ended the marriage and started taking classes in CranioSacral Therapy. Now in a healthy new marriage nine years later, she specializes in using CST to help women in pain and stress who have a history of alcoholism or addiction, whether their own or someone else's.
Common Trends and Techniques
What symptoms and conditions are these women presenting with that point to a history of drug or alcohol abuse? Surprisingly, they usually aren't global issues like chronic fatigue or fibromyalgia. Instead, Martha says they're more localized issues, like low-back pain, headaches and TMJ. "The jaw pain," she adds, "is huge. That's our avenue of expression so we hold a lot of anger there. If our father tells us to be seen and not heard, it feels like we don't have a voice. We have to keep the family secrets. We have to put on a brave face that says, 'Everything's fine. No problems here.' The trouble is, that stress builds in the tissues. And it won't go away without help."
Just as Martha sees trends in the symptoms her clients tend to show up with, she also finds certain hands-on techniques especially helpful. "Every case is unique, of course. But I almost always start a session with diaphragm releases. I also tend to do a lot of dural tube techniques like the Rock and Glide, L5/S1 Decompression and the Cranial Base Release."
Reducing the Emotional Scars
Even more poignant than the physical releases are the emotional releases Martha witnesses. "It's typical for my clients to bury their memories of an addiction for a long time, often since childhood. But if that memory or issue isn't acknowledged, it'll keep lingering in their tissues. So I try to get to the core feeling they're having around those memories." As she has her hands on her clients, if she suddenly feels their cranial rhythm come to an abrupt stop, she knows they've hit on something significant. ''What's happening for you right now?" she'll ask. It may be memory from childhood or from three weeks ago. And that's where she starts the process of therapeutic dialoguing.
As they dialogue back and forth, Martha simply mirrors what her client says, giving her space to voice the next thought. "I might say, 'Tell me more about that,' or 'Can you give me an example?'" she says. "By being neutral and non-judgmental, my clients feel acknowledged and safe. So the walls begin to come down." There's never an agenda, Martha stresses. "I've learned over the years that we may think we know what a client needs or wants. But the body knows more than we can imagine. So I never lead or try to solve anything for my clients. I just give them an avenue to express themselves and be heard."
What's critical, she says, is to resist the urge to rush past the dialogue and just get to the tissue release. "In my experience, the client can't release their memories until they're acknowledged," she says. "A lot of therapists and self-help books talk about releasing the anger and fear. But if you don't give yourself room to acknowledge that you have those feelings, they're only going to be released at the conscious level, not at the non-conscious level or the tissue level. "You have to give them space to step into their power and say, 'I am feeling this. This is real. And this is what it's doing to me.'"
To help give her clients an added level of comfort and security, Martha always starts her sessions with grounding techniques to help them relax deeply and feel what's going on in their bodies. "As they're lying on the table, I have them imagine that their feet are on the ground and they're soaking up healing energy from the earth," she says. "Then we scan their whole body, from the feet to the crown. I ask them to just notice any tension they might find. Not to judge, just to notice. That's the first step."
Once they fully get into the session, that's a different story. "They may have emotional releases like crying or anger or even laughing. As they're doing that, I stay hands on. In the past I wanted to grab a box of tissues for them. But over the years I've learned that once I take my hands off their body, we've lost the process. So now I always stay hands-on and let them go through their process completely." While every case is different, Martha says a typical client needs anywhere from 10 to 20 sessions to make a leap in their healing. "Then I like them to see me every month or so to stay on track." She's also big on urging them to connect to other healthy resources, whether they're AA or Al-Anon meetings or psychological counseling.
The most important point, however, is to give her client the experience of having a safe and sacred place for them to express themselves completely. "My treatment room is like Vegas." Martha smiles. "What happens here stays here."
Click here for more information about Sharon Desjarlais, CC.
Join the conversation
Comments are encouraged, but you must follow our User Agreementcomments powered by Disqus
Keep it civil and stay on topic. No profanity, vulgar, racist or hateful comments or personal attacks. Anyone who chooses to exercise poor judgement will be blocked. By posting your comment, you agree to allow MPA Media the right to republish your name and comment in additional MPA Media publications without any notification or payment.