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Streamline Your Front Desk
Your front office can be your greatest source of efficiency or it can be a constant bottleneck. Increasing the productivity of this area, while not sacrificing the quality of patient interaction, can be a little tricky. However, with some focused effort and intention, your front desk can keep your practice running smoothly.
Parker University Embraces New Era
Change is in the air at Parker University, which recently announced the selection of both a new president and a new consultant for its seminar program.
One of the most common trends to see in clinical medical practice and public health is the cycles of health "buzzwords." These come and go depending upon the current cultural zeitgeist. One year, "parasites" are causing all the issues, and the next year it's "candida."
The Need for Standards
ISO-TC-249: You may look at these letters and numbers and wonder what they are and what they might mean. They turn into: International Standards Organization- Technical Committee – 249. There is a global organization called The International Organization for Standardization.
A Different Way of Looking at It
The way you and your chiropractic colleagues access information has changed over the past decade. According to a recent survey conducted by Dynamic Chiropractic, almost half (48 percent) of DCs read online articles on their personal computer or laptop daily.
How to Reach Your World With the Chiropractic Message
My latest effort to share chiropractic occurred in mid-May while I was sitting at an introductory parent information night for high schoolers. The IT instructor informed us that each student would be receiving a computer for all their studies.
Keeping Malpractice Allegations at Bay
It has been suggested that in the litigious environment in which we live, the practice of chiropractic should be defensive and practitioners should constantly be watching their backs. An element of defensive practice is a good idea.
Billing One-on-One, Direct Patient Contact
This is often misunderstood and leads to trepidation when documenting and subsequently billing timed services.
Billing Timed Services
Q: I do not always use physical medicine services but in my state I do have a scope of practice that allows me to provide many of these services. I am trying to understand what "direct one-on-one patient contact" means in relation to physical medicine services.
In This Current Age of Anxiety
Anxiety, also referred to angst or hysteria, goes by many names. One, popularized by the sagacious Zhang Zhong Jing, who many practitioners of Chinese Medicine may be familiar with, is known as Restless Zang/Fu disorder.
Discovery: Finding Insights and Each Other in Different Disciplines
Recently I've been thinking about all sorts of things which are hidden from our daily direct experience. That general category is what links nearly everything that catches my attention and then demands some kind of investigation.
Distal Style Treatment of Neurogenic Pain
Treat locally or distally? This question has frequented my thoughts for the treatment of pain throughout my acupuncture career. Each style has strengths and weaknesses, thus the versatile practitioner would do well to forgo dogmatic adherence to any one style in deference to the needs of the individual patient.
A Whole-Body Approach to Chronic Tension Headaches
Nearly every day in our practices, we see patients with chronic headaches that have not responded to traditional treatment. They present in our offices with a feeble hope that "maybe" a chiropractor can help.
Low Fat vs. Low Carb & the Power of Protein
A science-based website recently posted a nice summary of 23 randomized, controlled trials from peer-reviewed journals pitting low-carb diets against low-fat diets.
With Low-Back Pain, Sometimes Little Things Matter
Typical treatments for low back pain involve large muscles like the quadratus lumborum, iliopsoas, and piriformis. However, there are situations when a very small muscle, the multifidus, can play a significant role in the diagnosis and treatment of low back muscular or spinal injury.
Sleepless nights, anxiety, mood swings, euphoric energy bursts, obsessive thinking, and a strange feeling in his chest. That is what Matt was experiencing when he first entered my practice. Rather than being concerned, he was loving every minute of it.
Prostate Cancer Risk
A large study published in January 2016 in the American Journal of Clinical Nutrition showed that men who are vegans had a 35% lower risk of developing prostate cancer compared to non-vegan men. The study followed more than 26,346 men who are part of the Adventists Health Study-2.
Transforming Las Vegas
On a warm spring day in Las Vegas, Sonia Kim, clinic front desk staff, is busy preparing for a full day of intern shifts at Wongu Health Center. She greets patients, makes sure documents are properly signed, and lets the interns know that their patients have arrived.
News in Brief
NYCC Aggregates Degree Programs in New School; Palmer Chancellor Receives Education Award From ICA; Oklahaven Announces "Have a Heart" Winners.
Holistic Skin Care and Modern Technology
Anti-aging is a concept that we hear in reference to skin rejuvenation and growing older on a daily basis. Aging begins as soon as we are born; therefore "pro-aging" is embracing all stages of life gracefully, with vitality, wisdom, joy, and gratitude as the goal.
Hip Flexor Contractures & LBP in Above-the-Knee Amputations
Patients with above-the-knee amputations (AK or AKA) are particularly prone to developing hip flexor contractures. Not to be confused with muscle tightness, contractures are a permanent shortening of tissues which cause deformity or distortion.
Finger (Pad) Pointing: Repetitive-Use Injury Waiting to Happen
"My wrist and hand hurt. I spend all day working on computers and then I come home and spend more time on a computer, usually playing video games."
Building Bridges with Discipline
As practitioners of traditional Chinese herbal medicine, our role is to educate patients and medical practitioners about the various safety aspects of our medicine. Medical doctors that embrace Chinese medicine want to collaborate and include Chinese herbal medicine in more aspects of clinical care to support their patients.
Constructing Our Reality, Part 2
My last article discussed perception and its relationship to the primary channels. Before we get to the channels most commonly used to treat sensory disturbances, the small intestine and triple heater, we should first talk about the bladder channel.
Understanding Levels of Evidence
The concept of levels of evidence is a cornerstone of research literacy and a great starting point for understanding basic principles of how research works.
April, 2012, Vol. 12, Issue 04
The Importance of Remembering Gentleness
By Tracy Walton, LMT, MS
I focus my hands-on work with people with cancer or cancer histories. My massage therapy practice is small but earnest, edged out a bit by other professional activities, but nevertheless a vital part of my professional and personal life.I spend part of Tuesdays in my massage therapy office. Tuesdays are sacred. Some have suggested I give up my practice. But no, I say, these clients need the work. Couldn't they go to someone I've trained? Of course, yes. They do, sometimes. But I recognize, too, that I need to do the work. I need to offer up my hands to them. It is a calling as much as it is a vocation.
My clients come battle-scarred. They have endured countless needle sticks, scalpels and markings. Beams of radiation have crossed their tissues, from front to back. They have swallowed strong medication, counted days until the end of treatment and endured unimaginable side effects. They have survived endless tests, re-tests and long waits. They teach me about grace during uncertainty, and trust amidst the mystery. These clients lead me by example. In offering them skilled touch, I am reminded of the body's vulnerability and strength, all at once.
Twenty-two years ago, I completed my massage training with Ben Benjamin and his staff at the Muscular Therapy Institute. I remember one particularly important moment, close to graduation, when I was learning one-on-one from Ben. He brought me back to the first strokes I'd ever learned. I practiced them, over and over. He said to me, "It's more important to learn to work gently, than deeply." His words still ring true, today. They ring true because working gently is working deeply. Our kind hands touch people on the surface, in the muscles, but they also touch deeply.
This truth overtakes me each time I supervise an oncology massage clinic. Watching a roomful of massage therapists work, I see deep engagement in every exchange. Therapists train for four days, earnestly preparing for this clinic of client volunteers with cancer and cancer histories. It's a massive amount of work, plenty of paperwork and information, and not a little bit stressful. But once everyone is interviewed and settled in and the hands-on work begins, a great peace settles over the clinic classroom. I look around and take it in. I can tell that, for each therapist, for that hour, the person on the table is their whole world. Nothing matters more than this person.
That kind of focus is a rare thing, and our clients notice it. One client left me a voicemail message from the parking lot, right after bidding us goodbye. As is sometimes the case, she had been interviewed and massaged by two therapists working in tandem. She spoke of a heart filled with gratitude. Of her two therapists, she said, "they touched a chord in me that nobody was able to touch." That kind of experience of massage cannot be forced, it can only be welcomed when it occurs. It can be invited in by a therapist's gentle work, which, according to the client whose chord was touched, is deep work. It is called forth by our full attention, and our hands of kindness.
At times, such kindness elicits a flood of feeling. I recall one client who would weep every time a member of her health care team was kind to her. It was not that she wasn't used to it — she had many moments with compassionate health care professionals. But each caring gesture or kind word reminded her of how badly she needed it, and how alone she felt. Another client had a hard time scheduling massage because it involved stopping long enough to feel something, when it was easier to just keep going, getting through the months of cancer treatment. She told me she couldn't stand the kindness of skilled massage, she just wanted to press on and get through. We honor and respect these needs, as well as all others.
It's a bit circular, but I suppose even our resistance to kindness deserves kindness. People with cancer are not the only ones to appreciate gentle depth of work. I've worked with robust clients and strong muscles, I've followed muscle tension around after athletic injuries, and I've noticed how all of us seem to appreciate hands of kindness. Many times, I have circled back to Ben's words, and always, they have sent me forward again, into territory that is achingly real, ripe with connection, and deeply satisfying.
Click here for more information about Tracy Walton, LMT, MS.
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