resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
It's Time to Create a Strong Acupuncture Footprint
Footprints in the sand. Footprints in the snow. Where do these footprints go? Some are big, some are small, but footprints are made by all.
Online Efforts That Convert Traffic Into Patients
Most chiropractors are using "dinner with the doc," "refer a friend," customer appreciation days, grand openings, health fairs, chamber of commerce meetings, and other networking events to get new patients.
Adjusting the Occiput on the Atlas
You may never see a particular set of patients in your office – the ones who are either afraid of neck adjustments or have had a bad experience. A vast majority of those who had a bad experience did not have a life-threatening vascular event.
Joint Supplements for Athletes (Part 1)
Maintaining joint health should be a daily focus for athletes. Joint health is a complex issue for everyone, but for athletes it poses a greater concern.
Put the Social Back Into Social Media
Social media is more than a passing fad, it is definitely here to stay. Social media apps and channels of distribution may evolve, but the concept of social media is now big business and a part of all our lives.
What's Triggering That Point?
An orthopedic friend recently saw a patient of mine. He felt an injection of a trigger point (TP) at the upper trapezius and surrounding areas was necessary, since that was the patient's area of chief complaint and there was a tender, radiating nodule.
Finding Balance in the Clinic
This past December, I celebrated 11 years in practice. I seriously don't know where the time went. I feel beyond blessed and grateful to be practicing our profound and beautiful medicine and to be helping guide my patients restore a state of optimal health.
It might have been a miserable start to the day in the heart of downtown San Diego. A heavy rain had soaked the large homeless population congregating near the intersection of Third Avenue and Ash Street as they waited for a free breakfast to be served at the First Lutheran Church on the corner.
Are You Really a Healthy Eater?
I always giggle a little bit (to myself) when someone comes into my office and informs me that they are a healthy eater. What exactly does that mean? Does that mean they eat sugar in moderation? And what's that, exactly?
Old TCM Sayings: Treat the Front to Treat the Back
Chinese medicine college was, and always will be, a memorable time. It was a time of massive personal and professional growth.
The Conscious Evolution of Healing, Part 2
The idea of transmission is very important in the Chinese medical classics. According to author Claude Larre, the ancient Chinese were highly interested in the connection between things. Nothing was looked at as an isolated entity.
Connections Worth Making
"If most doctors are like me, [they are] isolated physically and professionally. I do not make the time to connect with other doctors and also a lot of doctors do not want to be connected for a lot of reasons. Dynamic Chiropractic keeps me grounded and connected.
The Easy Way to Learn How to Document ICD-10
The 2015 Work Plan for the Office of the Inspector General (OIG) includes a focus on chiropractic services. This means chiropractors can expect to see more audits and reviews in the coming year because private payers pay attention to the OIG's focus as well.
Leg Length and Pelvic Fixations
A common component of low back pain is sacroiliac joint dysfunction. Signs of SIJ dysfunction can include fixation with reduced range of motion, and localized pain or joint laxity and inflammation.
Case Histories from Bali: Treating Balinese Chidren with TCB and Shonishin
When I moved to the island of Bali in 2005, I offered my services in Bumi Sehat, which means Healthy Mother Earth, a free birthing center for poor and disadvantaged local women located in Ubud.
We Get Letters & E-Mail
We Have Come a Long Way – But There's a Long Way to Go; Grounded and Connected.
The Top Seven Website Mistakes Clinics Make
The majority of acupuncture clinics finally have a website for their business. Having a website is crucial for being found online through Google, Facebook and review sites like Yelp.
A New Era of Injury Awareness Means a New Focus on Prevention
Despite a dramatic Super Bowl last month, the National Football League has taken quite a few hits lately concerning player injuries, particularly concussions.
Reflections: The Art of Teaching Asian Medicine
Over the past three decades, my global workshops have been translated into German, Swiss German, French, Romansch, Spanish, Lithuanian and Xhosa. Time to offer you new teachers a few tips!
Acupuncture and Homeopathy: Bioenergetic Brothers
Acupuncture and homeopathy share an important healing principle: bioenergetics. "Bio" means "life," so bioenergetics is literally "life energy."
November, 2011, Vol. 11, Issue 11
Take the Fear Our of Billing Insurance
By Vivian Madison-Mahoney, LMT
Have you been finding, as I have, that the days, weeks and months just keep going by faster and faster? All while each of us are trying to figure how to make a living and keep it going from one day to the next?
When it came to the money, it was always tough for me, day-by-day, wondering where the next dollar would come from, how to feed my daughters, put gas in my car, how to survive the holidays, even sometimes how to buy the next tube of toothpaste or roll of toilet paper. I know this is not new, so many of you have gone through, or may right now be going through the same thing and I certainly empathize with you.
December 17th 1984, I received my massage therapy license. After only three months in the business, I was able to repay the doctor who purchased my first massage table for me to get started. I was able to keep the clients I had obtained by hiring another therapist to provide their service while I was on vacation and I learned then how to begin to build a business, not just "do massage."
Shortly thereafter, my business began to grow as doctors began to hear of my good work and that I accepted some insurance for payment. By 1997, I counted 172 different doctors who had referred patients to me and my massage establishment. Over the years, it grew to right at 500 client/patient visits a month. Yes a MONTH! We were treating (with full hour or more sessions), 28 to 32 patients/clients a day. Like birds of a feather, they flock together. Patients tell doctors, doctors tell other doctors and attorneys, attorneys tell attorneys, insurance companies refer policyholders, and so on.
The Secret to Success
Build a great reputation and your business builds itself! I had a tremendous cash-based, outcall business. However, it was during the second week of receiving my license in hand that I received my very first insurance case. I tried this on a whim and a prayer. I took on this case knowing NOTHING about insurance billing and at that time no one to my knowledge in the country was actually accepting, billing for and being paid by insurance for massage therapy services. I had to learn it step-by-step, the hard way. Doctors from all specialties began to refer their patients to us. (Us, being myself, 8 to 14 of my on-call therapists and my office staff, consisting of an office assistant who did all of our insurance billing and collections.)
So, why am I telling you all of this? Because I KNOW what it is like to scrape with the chickens, while your heart and mind want to soar with the eagles. I know what it's like to work hard, doing 8-hour or more massage sessions in a day, from one house call to the next, each from one to two hours, bumping your butt on door knobs, squeezing you and your table in the tightest places, walking up flights of stairs, standing on hard marble floors, putting up with the weirdo's, working until 10 p.m. or 11 p.m., trying to raise three daughters and sometimes my granddaughter. I know what it's like to cry yourself to sleep because your hands ache so bad you wish you could cut them off. I know what it is like to do a massage to put gas in the car, the next massage was to feed the kids, the next massage was to buy more massage equipment or supplies, and so forth. But when the insurance checks began to arrive, it was like heaven had smiled down upon us. Life turned around on a dime for us.
This is what accepting and being paid by insurance is all about. Accepting and billing insurance is not about hard work, paperwork, how much time you spend on the phone or dealing with doctors and attorneys. It is about the good you get from it; the income, the helping of others who would otherwise never know what massage even was, or who could have never afforded it on their own. It's the freedom from wondering what will happen from one day to the next or to just get by, squeezing it out of life, as life has squeezed it out of you. When done accurately, ethically, timely and when you are ready, it can be your life changer, too!
An Example You Can Relate To
Pretend you are out in a desert, walking for hours, dying of thirst. Suddenly, you see ahead of you 10 water wells with eight of them having a notice on them of "empty." The other two assured you that you were in luck. Which of the 10 wells would you go to? Common sense, a desire for success, the fulfillment of needs and desires, for life sustaining support all are there before you just for the taking and accepting insurance is no different. You do not have to walk in the sand and heat and worry if it is out there for you. You may have to do some minor investing in time and money to get the knowledge, but then when you have it, the money is just a matter of following the procedures, guidelines, laws and rules. If you are not accepting insurance at this time, if you have tried it and for whatever reason have not been successful, If you wanted to try it but listen to the naysayers, those who did not do it or did not do it right, I urge you to take a chance again, accepting only those cases (wells) which have the money (water) for you to enjoy and survive on!
Click here for more information about Vivian Madison-Mahoney, LMT.
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