resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Changing the Cultural View of Medicine
Many hospitals in the U.S. are incorporating integrative clinics that include Traditional Chinese Medicine. Cleveland Clinic has led the charge for adding a traditional Chinese herbal medicine clinic to their existing acupuncture program.
Treating Pain: The Hypermobile Coccyx
When I write about the coccyx, I recognize that I am talking about a relatively small subset of patients. When I write for Dynamic Chiropractic, I am trying to reach 60,000 chiropractors.
Asking the Insurance Rep the Right Questions
One of the first or last questions a potential patient often asks is: "Do you take insurance?" An ill-informed or optimistic, "yes" can result in delayed or non-payment. Instead, just say: "Let me check if you are eligible first."
How to Humanize Your Content to Create Stronger Relationships
Content marketing is about building relationships, whether that is through updates on social media, offers on your website, blog posts, email campaigns, or even printed material. Now days a business needs to make a human connection.
The Roots of Insomnia
One of the most common clinical presentations is insomnia. Next to digestive disorders, sleep disorders are one of the most common complaints the clinician will encounter in daily practice.
Percussion Therapy: An Experiment
My study of qi began more than 20 years ago — long before my study of TCM, points or pathways. It all started with an awareness in my hands and physical manifestations in the way of blockages while working on clients.
Ethics: The Glue That Holds Us Together
Kudos to the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) for creating a code of ethics for the nationwide profession and for deciding to make courses in ethics a requirement for certification renewal.
Interprofessionalism: What it Means and Why You Should Care
Interprofessionalism in education and in practice is a growing trend across health care in the United States. The idea that team-based care and collaborative practice can improve health care has been around more than 50 years.
RAND Study Recruiting DCs
Dr. Ian Coulter, RAND / Samueli chair for integrative medicine and senior health policy researcher for the RAND Corporation, has issued a call for participation, recruiting doctors of chiropractic for a practice-based research study that will examine "the impact of evidence, outcomes, costs and patient preferences on the choice of treatment for chronic low back pain and neck pain."
The MRI: What to Do With the Results
As I wrote in my previous article on this topic, it is my goal for you, the doctor, to be an expert in interpreting MRI images yourself; and to be able to independently make decisions based upon a combination of clinical presentations and findings, followed by the MRI images.
Is There a Neurological Basis and Correction for Macular Degeneration?
Macular degeneration, aka AMD (age-related macular degeneration), is a common eye disease and a leading cause of blindness in people age 50 years and older, according to the National Institutes of Health National Eye Institute.
Lab Rats (Roaming the Streets)
The title of this article is an accurate description of American consumers (regardless of age) in the modern era.
Forgotten Options for Musculoskeletal Health
Challenges with musculoskeletal health are of tremendous concern for many people today.
Integrative Medicine Can Shape the Profession
As the AOM profession struggles to define the role of "integrative" medicine within their practices their schools and organizations, students, faculty, alumni and administrators at schools wrestle with discussions of how much, where, how, and what to "integrate."
From Antiquity to Modernity: Huang Qin Tang at Yale Medical School, Part 1
Traditional Chinese medicine is a coherent medical system with several unique characteristics: it originated almost 3,000 years ago; in its area of origin, it has been practiced without interruption since its inception.
Window of the Sky Points
The acupuncture points known as Window of the Sky are a modern creation. There is no reference in Chinese medical texts for an acupuncture point category called Window of the Sky.
Do Doctors Lie to Patients? (Do You Lie to Yours?)
In a previous column ["When Patients Lie (Bribe or Flatter)," Oct. 1, 2015], I discussed the issue of patients lying to doctors, and the many reasons why this can occur.
Billing and Coding for Moxibustion
Q: I am trying to locate a code for cupping and moxibustion, and have had various fellow acupuncturists indicate that they bill using the existing codes for heat, 97010 hot packs or 97026 infra-red for moxa and 97016 vasopneumatic device for cupping.
Diet, Nutrition and the Context of Risk (Part 1)
Food and supplement safety is a topic that often comes up when I speak to chiropractors for CE relicensing, even when it is not the advertised subject.
The Clinical Versatility of Milk Thistle (Part 2)
Evidence is growing that the silymarin complex of flavonolignans from milk thistle can impact serum ferritin and iron overload in various clinical circumstances.
Taking Another Step Toward a Secure Future
In 2008, the Council on Chiropractic Guidelines and Practice Parameters (CCGPP) released a literature review on chiropractic care for low back disorders.
Enhancing Performance in Cross-Fit Athletes
Cross-fitness centers are expanding in number and increasing in popularity. To remain relevant to this growing portion of society, practitioners need to learn about the exercises and injuries common to this group.
Chiropractic Around the World: WFC Country Reports December 2015
The following country updates are reprinted with permission from the December 2015 World Federation of Chiropractic (WFC) Quarterly World Report. Information is excepted for space and edited to DC-specific style guidelines.
Yo San University Helps Make LA Communities Healthier
An element of healthcare training often overlooked is the residual benefit to communities served by Acupuncture and Oriental Medicine (AOM) schools nationwide.
November, 2011, Vol. 11, Issue 11
Take the Fear Our of Billing Insurance
By Vivian Madison-Mahoney, LMT
Have you been finding, as I have, that the days, weeks and months just keep going by faster and faster? All while each of us are trying to figure how to make a living and keep it going from one day to the next?
When it came to the money, it was always tough for me, day-by-day, wondering where the next dollar would come from, how to feed my daughters, put gas in my car, how to survive the holidays, even sometimes how to buy the next tube of toothpaste or roll of toilet paper. I know this is not new, so many of you have gone through, or may right now be going through the same thing and I certainly empathize with you.
December 17th 1984, I received my massage therapy license. After only three months in the business, I was able to repay the doctor who purchased my first massage table for me to get started. I was able to keep the clients I had obtained by hiring another therapist to provide their service while I was on vacation and I learned then how to begin to build a business, not just "do massage."
Shortly thereafter, my business began to grow as doctors began to hear of my good work and that I accepted some insurance for payment. By 1997, I counted 172 different doctors who had referred patients to me and my massage establishment. Over the years, it grew to right at 500 client/patient visits a month. Yes a MONTH! We were treating (with full hour or more sessions), 28 to 32 patients/clients a day. Like birds of a feather, they flock together. Patients tell doctors, doctors tell other doctors and attorneys, attorneys tell attorneys, insurance companies refer policyholders, and so on.
The Secret to Success
Build a great reputation and your business builds itself! I had a tremendous cash-based, outcall business. However, it was during the second week of receiving my license in hand that I received my very first insurance case. I tried this on a whim and a prayer. I took on this case knowing NOTHING about insurance billing and at that time no one to my knowledge in the country was actually accepting, billing for and being paid by insurance for massage therapy services. I had to learn it step-by-step, the hard way. Doctors from all specialties began to refer their patients to us. (Us, being myself, 8 to 14 of my on-call therapists and my office staff, consisting of an office assistant who did all of our insurance billing and collections.)
So, why am I telling you all of this? Because I KNOW what it is like to scrape with the chickens, while your heart and mind want to soar with the eagles. I know what it's like to work hard, doing 8-hour or more massage sessions in a day, from one house call to the next, each from one to two hours, bumping your butt on door knobs, squeezing you and your table in the tightest places, walking up flights of stairs, standing on hard marble floors, putting up with the weirdo's, working until 10 p.m. or 11 p.m., trying to raise three daughters and sometimes my granddaughter. I know what it's like to cry yourself to sleep because your hands ache so bad you wish you could cut them off. I know what it is like to do a massage to put gas in the car, the next massage was to feed the kids, the next massage was to buy more massage equipment or supplies, and so forth. But when the insurance checks began to arrive, it was like heaven had smiled down upon us. Life turned around on a dime for us.
This is what accepting and being paid by insurance is all about. Accepting and billing insurance is not about hard work, paperwork, how much time you spend on the phone or dealing with doctors and attorneys. It is about the good you get from it; the income, the helping of others who would otherwise never know what massage even was, or who could have never afforded it on their own. It's the freedom from wondering what will happen from one day to the next or to just get by, squeezing it out of life, as life has squeezed it out of you. When done accurately, ethically, timely and when you are ready, it can be your life changer, too!
An Example You Can Relate To
Pretend you are out in a desert, walking for hours, dying of thirst. Suddenly, you see ahead of you 10 water wells with eight of them having a notice on them of "empty." The other two assured you that you were in luck. Which of the 10 wells would you go to? Common sense, a desire for success, the fulfillment of needs and desires, for life sustaining support all are there before you just for the taking and accepting insurance is no different. You do not have to walk in the sand and heat and worry if it is out there for you. You may have to do some minor investing in time and money to get the knowledge, but then when you have it, the money is just a matter of following the procedures, guidelines, laws and rules. If you are not accepting insurance at this time, if you have tried it and for whatever reason have not been successful, If you wanted to try it but listen to the naysayers, those who did not do it or did not do it right, I urge you to take a chance again, accepting only those cases (wells) which have the money (water) for you to enjoy and survive on!
Click here for more information about Vivian Madison-Mahoney, LMT.
Join the conversation
Comments are encouraged, but you must follow our User Agreementcomments powered by Disqus
Keep it civil and stay on topic. No profanity, vulgar, racist or hateful comments or personal attacks. Anyone who chooses to exercise poor judgement will be blocked. By posting your comment, you agree to allow MPA Media the right to republish your name and comment in additional MPA Media publications without any notification or payment.