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Streamline Your Front Desk
Your front office can be your greatest source of efficiency or it can be a constant bottleneck. Increasing the productivity of this area, while not sacrificing the quality of patient interaction, can be a little tricky. However, with some focused effort and intention, your front desk can keep your practice running smoothly.
Keeping Malpractice Allegations at Bay
It has been suggested that in the litigious environment in which we live, the practice of chiropractic should be defensive and practitioners should constantly be watching their backs. An element of defensive practice is a good idea.
Building Bridges with Discipline
As practitioners of traditional Chinese herbal medicine, our role is to educate patients and medical practitioners about the various safety aspects of our medicine. Medical doctors that embrace Chinese medicine want to collaborate and include Chinese herbal medicine in more aspects of clinical care to support their patients.
The Need for Standards
ISO-TC-249: You may look at these letters and numbers and wonder what they are and what they might mean. They turn into: International Standards Organization- Technical Committee – 249. There is a global organization called The International Organization for Standardization.
Discovery: Finding Insights and Each Other in Different Disciplines
Recently I've been thinking about all sorts of things which are hidden from our daily direct experience. That general category is what links nearly everything that catches my attention and then demands some kind of investigation.
Transforming Las Vegas
On a warm spring day in Las Vegas, Sonia Kim, clinic front desk staff, is busy preparing for a full day of intern shifts at Wongu Health Center. She greets patients, makes sure documents are properly signed, and lets the interns know that their patients have arrived.
Living Well: Lessons From Our Oldest Old
Aging is a significant public health problem, important to chiropractors in practice and important to DCs who teach students training to become chiropractors.
News in Brief
NYCC Aggregates Degree Programs in New School; Palmer Chancellor Receives Education Award From ICA; Oklahaven Announces "Have a Heart" Winners.
A Whole-Body Approach to Chronic Tension Headaches
Nearly every day in our practices, we see patients with chronic headaches that have not responded to traditional treatment. They present in our offices with a feeble hope that "maybe" a chiropractor can help.
Hip Flexor Contractures & LBP in Above-the-Knee Amputations
Patients with above-the-knee amputations (AK or AKA) are particularly prone to developing hip flexor contractures. Not to be confused with muscle tightness, contractures are a permanent shortening of tissues which cause deformity or distortion.
Prostate Cancer Risk
A large study published in January 2016 in the American Journal of Clinical Nutrition showed that men who are vegans had a 35% lower risk of developing prostate cancer compared to non-vegan men. The study followed more than 26,346 men who are part of the Adventists Health Study-2.
Sleepless nights, anxiety, mood swings, euphoric energy bursts, obsessive thinking, and a strange feeling in his chest. That is what Matt was experiencing when he first entered my practice. Rather than being concerned, he was loving every minute of it.
How to Reach Your World With the Chiropractic Message
My latest effort to share chiropractic occurred in mid-May while I was sitting at an introductory parent information night for high schoolers. The IT instructor informed us that each student would be receiving a computer for all their studies.
Billing One-on-One, Direct Patient Contact
This is often misunderstood and leads to trepidation when documenting and subsequently billing timed services.
In This Current Age of Anxiety
Anxiety, also referred to angst or hysteria, goes by many names. One, popularized by the sagacious Zhang Zhong Jing, who many practitioners of Chinese Medicine may be familiar with, is known as Restless Zang/Fu disorder.
Parker University Embraces New Era
Change is in the air at Parker University, which recently announced the selection of both a new president and a new consultant for its seminar program.
Finger (Pad) Pointing: Repetitive-Use Injury Waiting to Happen
"My wrist and hand hurt. I spend all day working on computers and then I come home and spend more time on a computer, usually playing video games."
Understanding Levels of Evidence
The concept of levels of evidence is a cornerstone of research literacy and a great starting point for understanding basic principles of how research works.
Holistic Skin Care and Modern Technology
Anti-aging is a concept that we hear in reference to skin rejuvenation and growing older on a daily basis. Aging begins as soon as we are born; therefore "pro-aging" is embracing all stages of life gracefully, with vitality, wisdom, joy, and gratitude as the goal.
One of the most common trends to see in clinical medical practice and public health is the cycles of health "buzzwords." These come and go depending upon the current cultural zeitgeist. One year, "parasites" are causing all the issues, and the next year it's "candida."
Constructing Our Reality, Part 2
My last article discussed perception and its relationship to the primary channels. Before we get to the channels most commonly used to treat sensory disturbances, the small intestine and triple heater, we should first talk about the bladder channel.
Distal Style Treatment of Neurogenic Pain
Treat locally or distally? This question has frequented my thoughts for the treatment of pain throughout my acupuncture career. Each style has strengths and weaknesses, thus the versatile practitioner would do well to forgo dogmatic adherence to any one style in deference to the needs of the individual patient.
With Low-Back Pain, Sometimes Little Things Matter
Typical treatments for low back pain involve large muscles like the quadratus lumborum, iliopsoas, and piriformis. However, there are situations when a very small muscle, the multifidus, can play a significant role in the diagnosis and treatment of low back muscular or spinal injury.
Billing Timed Services
Q: I do not always use physical medicine services but in my state I do have a scope of practice that allows me to provide many of these services. I am trying to understand what "direct one-on-one patient contact" means in relation to physical medicine services.
A Different Way of Looking at It
The way you and your chiropractic colleagues access information has changed over the past decade. According to a recent survey conducted by Dynamic Chiropractic, almost half (48 percent) of DCs read online articles on their personal computer or laptop daily.
September, 2011, Vol. 11, Issue 09
Caregiving As A Spiritual Gift
By Ann Catlin, LMT, NCTMB, OTR
Each of us, at some point, will become a caregiver to a loved one, parent or friend. Many of us can point to this kind of experience as the catalyst to our massage therapy careers. The benefits that come from being a caregiver are many and I've learned that my work caring for my clients is not separate from my spiritual practice — it is one.
I recently had the privilege of presenting at the National Association of Health Care Assistants Annual Convention and I was struck by the heartfealt dedication these folks have in caring for others. What's the attraction to this career? The pay? Hardly. The median annual salary is about $24,000. Is it the easy work hours? Doubtful. The status? That's not it, either. Still, year after year, they show up each day humbly caring for the needs of others. Each of us will, at some point be a caregiver. A loved one becomes ill. A friend goes through a crisis and we step in to help. A parent grows old and needs help with managing everyday activities.
I've dedicated my life's work to serving people living with effects of aging, disease or disability. People ask me, "Isn't it hard to do that kind of work — don't you get drained?" "It's so sad, how do you handle it?" Others say, "It takes a special person to do what you do — I don't think I could do it." Well, I assure you I'm no more special than anyone else! I can tell you I'm learning gradually to recognize the gifts of being a care companion and seeing that it is as much a part of my spiritual journey as anything else.
Every person we touch is a teacher. I've had the privilege of learning from hundreds of people in rehabilitation hospitals, nursing homes, psychiatric facilities and hospice care. Some lessons stand out. I met "James" while interning as an occupational therapy student at a rehabilitation hospital in Chicago back in the late seventies. James was in his twenties, as was I. He had been shot in the back, leaving him with partial quadriplegia resulting from an incomplete spinal cord injury. Part of my job was to teach him how to dress himself again. His condition required him to dress in bed — not an easy task for an able-bodied person much less for somebody with paralysis.
One morning I was watching him struggle to put on his shirt and in the background his radio was playing a song by the Commodores called Still, a song about lost love. The song somehow connected us in that moment. James lay back with tears running down his face. Feeling helpless, I simply stood by his side and listened, feeling profoundly moved.
You see, another part of his story was that his wife was divorcing him. She didn't want a life with a disabled man. James taught me that sometimes there are no words and we simply can't do anything except be there. From that day forward we were not only therapist and patient.
We never spoke of that morning, but we both knew we had shared in something that connected us deeply. I can't hear that song now without thinking of James and giving thanks for that lesson in how to hold space for another person's grief.
Giving And Receiving
There is a paradox to caregiving. When we give even small kindnesses, we become a care-receiver. I can't tell you what you might receive, but I can share some of the gifts and insights that I've accepted.
Never underestimate the power of small acts. What might seem insignificant to you often is just what is needed at the time. Putting a blanket around the shoulders of someone who is cold; moving the box of tissues within reach; opening the curtains to let sunlight into the room. The simplest things make a big difference. One client, a gentleman in a long- term care facility, loved foot massage. He usually had slippers on when I arrived but after our session he asked that his dress shoes be put on. He always sat up a little straighter when those shoes were on. I think he felt seen for the man he was and not just an old man in a nursing home.
Lightening The Mood
Lighten up a little. Who says that caring for someone facing a serious condition has to be serious all the time? Humor is a natural expression and there are things that happen that are ironic or downright funny. It's okay to laugh and enjoy moments together.
Making A Respectful Connection
There's a little royalty in all of us. One of my favorite quotes is a Scandinavian proverb that says, "Address the royalty and the royalty will respond." I've noticed when I treat people with respect and dignity that I get it in return. I need to be around other people who serve as a mirror so I can see my own reflection. None of us live in a vacuum and I'm an introvert by nature and I have to actively remind myself of this one. We are mirrors for each other all the time, but we have to remember to look and pay attention to what we see there.
Those I've cared for have taught me that there are ebbs and flows; beginnings and endings; and, most certainly, change. I have a greater acceptance of the inevitable turns my own life will make even though I might not know what to expect. But whatever happens, I'll be grateful for people who care.
"You will find that the mere resolve not to be useless, and the honest desire to help other people, will, in the quickest and delicatest ways, improve yourself." — John Ruskin
Click here for more information about Ann Catlin, LMT, NCTMB, OTR.
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