resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
The Dietary Supplement Research Dilemma
I do not care what the truth is, one way or another; I just want to know it. And when it comes to dietary supplements, the truth can be hard to find for a number of reasons.
Primary Spine Care: Addressing Concerns & Criticisms
The Dec. 1, 2013 issue of Dynamic Chiropractic included an article describing the implementation of a training program for primary spine practitioners (PSP) within a metropolitan region and supported by a large BC/BS plan.
Synergy Doesn't Happen in Silos: Acupuncture in Hospitals and Other Healthcare Settings
As acupuncture and traditional East Asian medicine continue to intersect and integrate with biomedical approaches, the conversation about integration expands and becomes richer.
Will You Be an Amplifer or a Mute?
These times are changing, and changing quickly. There have been many challenges to this profession throughout the past few years. The challenge is to talk, then talk and talk some more about this medicine.
A Well-Kept Secret: 5 Element Acupuncture, Part II
Supervising acupuncture interns at a TCM college, it has always struck me how funny it is to hear the clinic manager tell the patients that the Five Element clinic specializes in treating emotions, as if patients with physical pain have no emotions!
Expanding Access, Branch by Branch
The big news coming from Capitol Hill isn't merely the recent introduction of a pair of bills designed to expand chiropractic services in the Veterans Affairs and military health care systems; after all, similar legislation has made its way through Congress before, never reaching the Oval Office for presidential signature.
Impacting Chiropractic's Future With Technology
When it comes to electronic health records (EHR), Robert Moberg and Dr. Steven Kraus are two of the leading industry experts on the topic.
Converting More Patients to Your Practice
In 2013 and 2014, the theme was "the money is in the list." This meant that if you had a big email list, you were really making some "cha-ching." Unfortunately, having thousands of emails doesn't equate to thousands of dollars in profit.
There Really is No Room for Sexism
Recently, Matteo* (a transgender male) approached me during a break in an advanced shiatsu class in Berlin where he was one of two men in a group of 20 women. "Pamela. Don't forget to remind the translator to include male endings."
Atypical Femoral Fractures and Bisphosphonate Use: What to Watch For
Bisphosphonates (BP) are popular drugs, with more than 8 billion in sales in 2008; however, profits have declined as patents began expiring. Nonetheless, BP remain the most commonly prescribed drugs for patients at risk of osteoporotic fractures, with several million prescriptions written every year.
TCM Congress in Rothenburg is Largest in Western World
In the medieval town of Rothenburg, deep set within the Bavarian countryside in Southern Germany, the TCM Kongress Rothenburg each year draws around 1.200 participants from more than 40 different countries to attend the biggest TCM conference in the Western world.
B Vitamins Improve Memory, Prevent Brain Atrophy
The 2010 OPTIMA study showed that the accelerated rate of brain atrophy in elderly with mild cognitive impairment could be slowed via supplementation with homocysteine-lowering B vitamins, which included folic acid, vitamin B12 and vitamin B6.
The Way We Are Designed: A Conversation with Gil Hedley, PhD
I was first introduced to the work of Gil Hedley by Tom DiFerdinando. He gifted me Gil's DVD series.
Help Update the LBP Practice Guideline
The Council on Chiropractic Guidelines and Practice Parameters has announced the release of an updated Clinical Practice Guideline for Chiropractic Management of Low Back Pain for stakeholder review and comment.
Treating Beyond Pain
More often than not, when a patient presents to the office, it is for a pain complaint. Headache, neck pain, low back pain, sciatica, carpal tunnel... The pain is often the focus of the patient's mindset, and they don't often have any thought of what comes after the pain.
Recreational Cannabis Use and TCM
Many people are drawn to cannabis for its effects physically, mentally and emotionally. Medically, cannabis has some legitimate uses, however the scope of this article is limited to the recreational use of cannabis.
A Reality Check – and a Chance to Educate
Imagine working in the public relations department of nutrition retailer General Nutrition Corporation (GNC) and reading the The New York Times announce...
Interpersonal Skills 101: Enhancing the Value of Our Patient Interactions
Recently, I read an interesting article in our local newspaper titled "The Value of Human Interaction." The article presented comments from a senior editor for Fortune magazine who discussed "Civility in the Business World."
The Need for a New Medical Model: A Challenge for Biopsychosocial and Ecopsychologica Medicine
Chinese medicine speaks of alignment between humans, heaven and earth. It is a complex view with a focus upon relationship. These are comprehensive ideas with no specific terms in contemporary medical practice.
Low Back Pain: Posture and Movement Analysis
When performing static and dynamic movement analysis of the lumbopelvic hip area, begin with standing visual posture analysis of the pelvis, and then perform lumbar range of motion and assess what you might see during normal versus abnormal lumbar flexion motion.
Avoid Random Treatment of Trigger Points (Part 2)
We must acknowledge that the fascia, which surrounds literally everything in our bodies, including every muscle fiber, is more than just a covering.
January, 2011, Vol. 11, Issue 01
When Money Is Tight: Five Tips for Marketing Cheaply and Effectively
By Diana Moore
Small businesses face a perpetual challenge: how to grow the business and stay within the marketing budget at the same time. Follow these tips to market your bodywork business for next to nothing.
Be Picky About Business Cards
Business cards are arguably the cheapest marketing tool around. They are also fun to choose! But don't forget that you want a business card that will dazzle the people you hand it to.
First, look around and see what appeals to you. Be picky about how it will represent your business. What graphics do you find inviting, yet won't interfere with the readability of the text?
Second, decide what you want it to say. Make your message short and concise so people can quickly grasp what you do in their brief look at your card. Include your name and/or business name, contact phone number(s), e-mail/Web address and possibly your physical address. Then add a tagline or summary statement about what you do best: "Sports Massage and Injury Treatment"; "Chair Massage at Your Worksite"; or "Pregnancy and Infant Massage". Don't list techniques like myofacial release or neuromuscular therapy that people may not understand. That's for your brochure and your Web site. Instead briefly state, for example, that you can help relieve back pain, headaches or chronic tension.
Third, get them professionally printed.
Target Your Ideal Clients
It is a waste of time and money to market to people who don't care about what you have to offer. Look at the second step again. What did you write for the tagline for your business card? Does this tell you anything about what kind of person benefits most from your work? Those are the kind of people who will care about your ability to help them, whether they are pregnant, seniors or people with chronic pain.
Get creative and focus your marketing efforts (and dollars) on these ideal clients. Go out and find places they go: community centers, gyms, office buildings, etc. Opportunities abound in these arenas. Hospitals and corporations, for example, have employee bulletin boards where you can post flyers. Look for places you can leave business cards, such as clinics, salons or gyms. Write articles for corporate or community newsletters that target particular groups.
Boost Client Rebooking
Encourage your clients to come in more often. One marketing adage says that getting repeat business costs less by far than gaining new clients. But massage therapists often don't want to seem pushy. Realize that people rely on professionals to help them determine how to cope with challenges. You are one of those professionals. If you want to help your clients feel better, you will encourage them to receive bodywork regularly. This can be as simple as having your schedule book out as your clients are leaving, asking them, "Would you like to reschedule now?"
Clients who come in sporadically often appreciate efforts made to contact them. Use marketing to encourage clients to re-book at the same time you affirm that you care about their well-being. Call to find out if their last session helped. Send a postcard or e-mail announcing mid-day openings to clients with flexible schedules. Mail or e-mail newsletters or articles with self-care information.
Make the Most of E-mail
Unless your clients aren't the online sort, use e-mail to notify them (inexpensively!) of your availability. Online communication reinforces the warm, personal connection you establish with clients in your studio. It encourages back and forth exchanges, helpful to the client and good for building a more client-centered practice. Here are some examples. Send e-mails about an upcoming special targeted to particular clients who might like it. If a client has a particular condition, send information about an upcoming yoga, tai chi or other class that might help. If a client is having a particularly stressful time, send a check-in e-mail and share your openings that might fit his or her schedule. To take it a step further, send an e-mail newsletter, an even more in-depth client education tool.
Contact Other Professionals
Whether they are looking for injury treatment, spa experiences, stress reduction or something else, your ideal clients seek out what they need in the community. Who are the other professionals providing solutions to the problems characteristic of this group? Let them know what you are doing.
Say your ideal clients are professional women over 40. You know that most of them get their hair cut, styled and colored. Many of them workout in a gym and/or attend yoga, Pilates or tai chi classes. Some of them have sought mental health counseling and support. Send a letter of introduction to hair stylists, personal trainers, directors of yoga studios or mental health counselors. Then drop by, introduce yourself and ask if you can leave your business cards. Hand out gift certificates or discount coupons and invite them to come experience your work. You may even want to give a presentation or two to groups such as the staff at your favorite health club or your local chapter of the American Holistic Nurses Association. None of these efforts will cost much other than your time.
If advertising isn't in your budget, don't give up on marketing. There are plenty of good avenues for expanding awareness of your practice in your town and community. Try one of these suggestions at a time, and find out what works for you.
Diana Moore has worked in marketing for more than 10 years. Currently, she works as a writer and editor for Natural Touch Marketing for the Healing Arts. Before her career in marketing she practiced massage therapy for 14 years, many of them as a hospital-based massage therapist in Olympia, Wash. Diana also teaches yoga to people with heart disease and other chronic conditions. Reach her at
Join the conversation
Comments are encouraged, but you must follow our User Agreementcomments powered by Disqus
Keep it civil and stay on topic. No profanity, vulgar, racist or hateful comments or personal attacks. Anyone who chooses to exercise poor judgement will be blocked. By posting your comment, you agree to allow MPA Media the right to republish your name and comment in additional MPA Media publications without any notification or payment.