Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
November 15, 2010
NCBTMB Announces 2010 Board Election Results
Press Release - The National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) announced today the re-election of Michele Baker and election of Judy Silcock, Bruce Baltz and Rhonda Reif to its Board of Directors. Their terms begin Jan. 1, 2011.
The NCBTMB Board of Directors is made up of nine members, who together supervise and direct the affairs of the national certification programs, as well as the organization's committees and examinations. They also determine NCBTMB policies and procedures.
Michele Baker was re-elected to her second term on NCBTMB's Board of Directors, a four-year term. In 2008, the board elected her Treasurer and she became a member of the Executive/Finance Committee. Baker has served as chair of the Advanced Certification Task Force, and a liaison to the Recertification Subcommittee and Leadership Development Committee. In addition, she was a member of the Volunteer Restructuring Task Force.
Baker has taught therapeutic massage at local colleges and mentored therapists. She received a bachelor's degree from University of Arkansas and graduated at the top of her class from Mississippi School of Therapeutic Massage. She is a Reiki Master and has received certification in volunteer administration.
"I am passionate about massage," said Baker. "I look forward to being a champion of several initiatives including strong outreach to massage schools, robust government relations in cooperation with state boards of massage therapy, advanced options for the growing population of massage 'veterans', and a continued expectation of superior customer service and responsive communication."
Judy Silcock was elected to the board for a four-year term. She is a full-time massage therapist and bodywork practitioner. Silcock has held state-level offices with the Idaho Massotherapy Association and the American Massage Therapy Association.
An NCBTMB volunteer since 1995, Silcock serves on the Government Relations Committee and the Approved Provider Committee. She has served as chair of the Recertification Subcommittee and an item writer for the National Certification Exam for Therapeutic Massage and Bodywork (NCETMB).
Silcock received an undergraduate degree and completed graduate studies from the University of Arizona. She also attended Esalen Institute and Magic Valley Massotherapy Institute. In addition, Silcock has studied sports massage in Russia at the Physical Culture and Science Institutes of Moscow and St. Petersburg.
"I would like to thank those who voted in the NCBTMB elections, because there would be no 'us' without them," said Silcock. "I am delighted to have been elected to the board. I promise our certificants that I will represent them, as well as our stakeholders, with integrity, honesty and an openness of mind."
Bruce Baltz was elected to the board and will serve a three-year term. He is a licensed massage therapist in New York and Florida. Baltz is an internationally recognized educator with over 28 years of experience in the fitness and bodywork industry. An NCBTMB volunteer since 2007, he serves on the Approved Provider Committee.
Baltz received his massage diploma from Swedish Institute in New York and trained in advanced sports massage. He earned a LaStone Therapy Instructor Certificate, Myoskeletal Alignment Technique Certificate and has a background in research on the effect of temperature on the autonomic nervous system.
"I want to thank all of those who took the time to vote and have taken an interest in the future of the NCBTMB," said Baltz. "I am proud to be sitting on the board of such a massage and bodywork institution. I look forward to doing my part in redefining the future of NCBTMB."
Rhonda Reif was elected to a one-year term. She owns a healing arts business and has studied at various locations throughout the U.S., primarily in Southern California. Reif has trained in over 30 different holistic health modalities.
Reif received her master's degree from Western Illinois University, a bachelor's degree from Truman University, and two associate degrees from Southeastern Community College in West Burlington, Iowa. She is a massage graduate from the Institute of Wellness in Sunnyvale, Illinois.
Since 1995, Reif has hosted a monthly radio program dedicated to informing audiences about the healing arts. She served on various committees and volunteer teaches infant massage classes to new at-risk and low-income mothers.
"I am excited to be elected to the NCBTMB Board of Directors," said Reif. "I look forward to the year ahead. I appreciate the opportunity to serve on the board and be a voice for the profession and our national certificants."
"NCBTMB is proud to add four exceptionally qualified individuals to the board to help guide, strengthen and advance the standards within the massage therapy and bodywork profession," said Neal Delaporta, NCBTMB Chair.
Source: National Certification Board for Therapeutic Massage & Bodywork
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