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The Need for Standards
ISO-TC-249: You may look at these letters and numbers and wonder what they are and what they might mean. They turn into: International Standards Organization- Technical Committee – 249. There is a global organization called The International Organization for Standardization.
Finger (Pad) Pointing: Repetitive-Use Injury Waiting to Happen
"My wrist and hand hurt. I spend all day working on computers and then I come home and spend more time on a computer, usually playing video games."
Transforming Las Vegas
On a warm spring day in Las Vegas, Sonia Kim, clinic front desk staff, is busy preparing for a full day of intern shifts at Wongu Health Center. She greets patients, makes sure documents are properly signed, and lets the interns know that their patients have arrived.
One of the most common trends to see in clinical medical practice and public health is the cycles of health "buzzwords." These come and go depending upon the current cultural zeitgeist. One year, "parasites" are causing all the issues, and the next year it's "candida."
Living Well: Lessons From Our Oldest Old
Aging is a significant public health problem, important to chiropractors in practice and important to DCs who teach students training to become chiropractors.
Billing Timed Services
Q: I do not always use physical medicine services but in my state I do have a scope of practice that allows me to provide many of these services. I am trying to understand what "direct one-on-one patient contact" means in relation to physical medicine services.
News in Brief
NYCC Aggregates Degree Programs in New School; Palmer Chancellor Receives Education Award From ICA; Oklahaven Announces "Have a Heart" Winners.
Keeping Malpractice Allegations at Bay
It has been suggested that in the litigious environment in which we live, the practice of chiropractic should be defensive and practitioners should constantly be watching their backs. An element of defensive practice is a good idea.
With Low-Back Pain, Sometimes Little Things Matter
Typical treatments for low back pain involve large muscles like the quadratus lumborum, iliopsoas, and piriformis. However, there are situations when a very small muscle, the multifidus, can play a significant role in the diagnosis and treatment of low back muscular or spinal injury.
Parker University Embraces New Era
Change is in the air at Parker University, which recently announced the selection of both a new president and a new consultant for its seminar program.
Discovery: Finding Insights and Each Other in Different Disciplines
Recently I've been thinking about all sorts of things which are hidden from our daily direct experience. That general category is what links nearly everything that catches my attention and then demands some kind of investigation.
Sleepless nights, anxiety, mood swings, euphoric energy bursts, obsessive thinking, and a strange feeling in his chest. That is what Matt was experiencing when he first entered my practice. Rather than being concerned, he was loving every minute of it.
How to Reach Your World With the Chiropractic Message
My latest effort to share chiropractic occurred in mid-May while I was sitting at an introductory parent information night for high schoolers. The IT instructor informed us that each student would be receiving a computer for all their studies.
Building Bridges with Discipline
As practitioners of traditional Chinese herbal medicine, our role is to educate patients and medical practitioners about the various safety aspects of our medicine. Medical doctors that embrace Chinese medicine want to collaborate and include Chinese herbal medicine in more aspects of clinical care to support their patients.
Constructing Our Reality, Part 2
My last article discussed perception and its relationship to the primary channels. Before we get to the channels most commonly used to treat sensory disturbances, the small intestine and triple heater, we should first talk about the bladder channel.
Billing One-on-One, Direct Patient Contact
This is often misunderstood and leads to trepidation when documenting and subsequently billing timed services.
Understanding Levels of Evidence
The concept of levels of evidence is a cornerstone of research literacy and a great starting point for understanding basic principles of how research works.
A Whole-Body Approach to Chronic Tension Headaches
Nearly every day in our practices, we see patients with chronic headaches that have not responded to traditional treatment. They present in our offices with a feeble hope that "maybe" a chiropractor can help.
Prostate Cancer Risk
A large study published in January 2016 in the American Journal of Clinical Nutrition showed that men who are vegans had a 35% lower risk of developing prostate cancer compared to non-vegan men. The study followed more than 26,346 men who are part of the Adventists Health Study-2.
Holistic Skin Care and Modern Technology
Anti-aging is a concept that we hear in reference to skin rejuvenation and growing older on a daily basis. Aging begins as soon as we are born; therefore "pro-aging" is embracing all stages of life gracefully, with vitality, wisdom, joy, and gratitude as the goal.
A Different Way of Looking at It
The way you and your chiropractic colleagues access information has changed over the past decade. According to a recent survey conducted by Dynamic Chiropractic, almost half (48 percent) of DCs read online articles on their personal computer or laptop daily.
Hip Flexor Contractures & LBP in Above-the-Knee Amputations
Patients with above-the-knee amputations (AK or AKA) are particularly prone to developing hip flexor contractures. Not to be confused with muscle tightness, contractures are a permanent shortening of tissues which cause deformity or distortion.
Low Fat vs. Low Carb & the Power of Protein
A science-based website recently posted a nice summary of 23 randomized, controlled trials from peer-reviewed journals pitting low-carb diets against low-fat diets.
Distal Style Treatment of Neurogenic Pain
Treat locally or distally? This question has frequented my thoughts for the treatment of pain throughout my acupuncture career. Each style has strengths and weaknesses, thus the versatile practitioner would do well to forgo dogmatic adherence to any one style in deference to the needs of the individual patient.
Streamline Your Front Desk
Your front office can be your greatest source of efficiency or it can be a constant bottleneck. Increasing the productivity of this area, while not sacrificing the quality of patient interaction, can be a little tricky. However, with some focused effort and intention, your front desk can keep your practice running smoothly.
October, 2010, Vol. 10, Issue 10
Tough Times, Don't Panic
Using Downtime to Build Your Business
By Jenn Sommermann, LCMT
I hear from many massage therapists that they are not busy enough these days. No one has to tell you the economy has had an impact on our industry. Spas are laying off therapists at nearly the same rate they were hiring five years ago.Some full-time therapists have to supplement income with other part-time work. Very few therapists I know are as busy as they would like to be. That means down time. How you use that time can determine your next level of practice and success.
Time off from clients is sometimes a good thing but in this economy, it can be scary and feel like a financial stab in the heart. You have a choice. You can use that time for good or you can wallow in it, obsess about it and remain unproductive. Remember, what you focus upon - expands. If you focus on the empty calendar, it will perpetuate. If you use that time constructively and to the betterment of your business, good things will come. I promise.
When you are in business for yourself, there is always a "to do" list. Often we are so busy with clients that the list goes unattended. Have you ever said to yourself, "I'll do that when I have time"? If you are like most business owners, you prioritize your list and a paying client always trumps an administrative task. Moreover, massage therapists tend not to be good at administrative tasks and often place them on the back burner. Of course, I am generalizing but I don't know too many people who say: "Yeah, filing and paperwork today! Woo hoo!"
Well here is the good news. This is your big chance. The down-turned economy is providing a wonderful opportunity to tackle those projects, big or small. Even 15 minutes a day devoted to mundane tasks, or things you would rather avoid, quickly means your checklist starts shrinking. It's amazing how just a little time each day can add up to many completed projects. Imagine if you find yourself with an entire hour to work on these projects? The results can be limitless. Of course, a paying client is always better but in the absence of one, get busy doing things for your business that will pay off in the long run.
If you are at a loss of what to do with your new-found time, I have compiled a list of projects the average business owner should consider. Some of these you may already do but I bet most of these could use some refreshing.
Database: Is it current? Do you have it in Excel or some other format that works for mailing labels or e-mails? Do you have all your clients' names, addresses, e-mail addresses, phone numbers and birthdays in a database? If not, you are missing a marketing opportunity.
Client files: Are they updated? Are they filed in alphabetical order? Does your intake form need improving? Do you have an intake form and are you keeping client charts? If not, do so. If so, do they need to be sorted, filed, color coded or improved in any way?
Web site: Do you have one? When was it last updated? Is the information current? Are you happy with the format? Should you look at other Web sites for ideas on how to improve yours? Is your biography current? Are your prices updated? Does your Web site reflect your current certifications? Have you hired any new staff who needs to be mentioned?
Mail merge: Do you know how to do one? This is a marketing must and learning how can be time-consuming but worth it. (For more information on this, contact me at .)
Birthday cards: Are you sending them out? Do you have a record of your clients' birthdays? Should you spend some time now writing out cards for the next couple of months so they are ready to mail when the time comes?
Maintenance: Are there knobs to tighten or light bulbs to replace? Does the refrigerator need to be cleaned? Are there any repairs to your space that are needed? How about shampooing the carpets? Washing windows? Cleaning the air filter or air conditioner filter?
Reactivating clients: Do you contact clients who have disappeared or have not come in for a few months? This can directly affect how busy you are. Call or write a note but reach out and let them know you are thinking of them and hope they are well.
Staff meetings: This is the perfect time to talk to staff about how things are going and what projections you have for the future.
Chair Massage: Get busy. Is there a farmer's market or organic market that could benefit from complimentary chair massage. Donate some time with a target market that could be your clientele.
This is just a short list of things that can be done in downtime. The state of the economy is not the issue. We all find ourselves with cancelled appointments and holes in our schedule from time to time. Use it wisely and plant those seeds for the future. When you are flooded with clients and have no extra time, you'll be glad you did.
Click here for previous articles by Jenn Sommermann, LCMT.
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