Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
August, 2010, Vol. 10, Issue 08
Safety Guidelines for Aromatherapy
By Shellie Enteen, RA, BA, LMBT
There are some very important things to know in order to work effectively and ethically with essential oils. Apart from selecting the correct essences, knowing their properties and contraindications and choosing the most efficient method of administration, it is also necessary to observe certain safety guidelines and to know how to obtain and use the best quality essential oils.Because there is no governmental regulation of aromatherapy or the essential oil industry in the United States at this time, it is easy for a company or an individual to give out information that might not be accurate and in some cases, could even be harmful.
Sometimes, that is intentional (as in the case of a company making claims about their product that they know aren't true, but sound good and will create sales) and sometimes it is unintentional (as when an individual is repeating information received that wasn't questioned). In both cases, having a good education from a qualified school or instructor is the best way to prevent making the mistake of following bad advice or falling for a sales pitch. (More about quality and education in a future Aromatic Message article.)
For the licensed massage therapist, failure to observe some of the standard safety protocols with essential oils could backfire in a very unpleasant way, creating harm and incurring liability for which there may well be no insurance coverage. Here, as always, it is important to remember our scope of practice and observe the exclusion of the ability to diagnose and prescribe.
Essential Safety Procedures
Two of the most critical safety procedures for working with essential oils are:
In one case discussed by Battaglia in his text The Complete Guide to Aromatherapy a man decided to ingest a small amount of eucalyptus because he thought it would keep him free of colds and make him "feel good". During a routine medical exam, he was shocked when told he had cirrhosis of the liver and since he was a non-drinker, the most likely cause was the regular ingestion of the chemical component, cineole, present in the eucalyptus oil.
Approval of an essential oil by the FDA means that it is possible to use it in food and flavoring and does not constitute safety for general ingestion. The amount and method used with essential oils in food flavoring is quite different from putting a few drops of oil into water (even diluting it first into honey, etc.) and drinking. Apart from the real risks associated with doing this, it is good to remember there is no regulation on essential oil companies in the U.S. and elsewhere for the most part, so it is very hard to be certain of purity or that what is in the bottle is exactly what it should be.
In my own experience, many years ago, I followed the suggestion of a fellow therapist and took a drop of peppermint oil on my tongue to disguise the odor of onions lingering from lunch. That seemed harmless enough. The essential oil had been purchased from a very reputable source. However, almost immediately, I felt very strange and that feeling lasted for several hours. Some time later, I learned from a well-known aromatherapy chemist that this batch had been tested after similar reports and instead of containing Mentha x piperita, which is the peppermint used in food flavoring, it was actually cornmint, Mentha arvens. Cornmint is cheaper than peppermint to produce, tastes and smells close enough to use as an adulterant but unlike peppermint, it contains a large amount of a chemical component that makes it toxic to the liver.
More Safety Guidelines
Working safely with essential oils demonstrates a commitment to excellence. Other guidelines when working safely with essential oils include:
Click here for more information about Shellie Enteen, RA, BA, LMBT.
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