Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
I just got finished with a ...
resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
A War You Can Help Patients Win
The average American consumes approximately 60 percent of calories from sugar, flour and refined oils. A donut is a good example of a so-called "food" that represents these calorie sources.
ICD-10 Is Not Scary (and Not About Billing)
In my 13 years of consulting with doctors on billing and coding matters, ICD-10 has aroused the biggest combination of misguided fear and ignorance I can remember.
Adding Microneedling to Your Clinic for Results and Profit
Microneedling has taken the beauty world by storm over the last 10 years. Under the names dermaroller, microneedling or skin needling you will see these treatments listed in the services of nearly every fashionable beauty salon and day spa in the country.
Merger Creates New Model of Care
Two San Francisco powerhouses of holistic healing, the American College of Traditional Chinese Medicine (ACTCM) and California Institute of Integral Studies (CIIS), are merging. Together they are building a visionary approach to applied integral health.
Colon Health and TCM
I still remember many years ago, the loud "Yuck" from my wife at the time when we were together watching the Chinese movie "Last Emperor."
The Art of Creating a Healing Space
I always advise my graduates to examine their group practice or treatment rooms with fresh eyes after they leave my CE workshops. I tell them, "Ask yourselves - is your space qi filled, welcoming and healing? Or is it cold and clinical?"
Making Public Health a Chiropractic Priority
As highlighted in this edition's News in Brief, Rand Baird, DC, MPH, FICA, FICC, editor and occasional author of our long-running column, "Chiropractic in the American Public Health Association", was recognized by the organization recently for 40 years of membership.
Lower-Extremity Overuse Injuries: Primer on Causes and Corrections
From ankle sprains to stress fractures, shin splints to plantar fasciitis, the research is clear: These common overuse injuries of the lower extremities – among dozens of others – may be related to abnormal foot function in your patients.
Exploring and Learning from the Gift of Life
I'm grateful to have had the opportunity to teach cadaver dissection classes and workshops with Stephen Cina at the New England School of Acupuncture over the past seven years, first through the Sports Medicine Acupuncture Program and later as a NESA elective course.
The Integrative Medicine Puzzle: Putting the Pieces Together
The conversation is changing in the broader healthcare community with patients actually moving the discussion toward more integrative topics. Patients today want to know their options.
Treat Every Patient as an Athlete
Frontal-plane movement pattern dysfunction can set the stage for musculoskeletal injury. Frontal-plane stabilization is essential during the normal activities of daily living: think single-leg stance and gait cycle.
News in Brief
Support of F4CP Continues With Latest Donations; Walter Reed Honors Dr. William Morgan; Recognizing 40 Years of Public-Health Activism; Allstate Decision Reversed.
Abdominal Acupuncture for Eye Healing: The Sacred Turtle and Ba Gua Map
Our ideas about western medicine have shifted in recent decades, while the public is asking more from health care providers.
Melatonin: A Promising Natural Agent in the Prevention of ALS
A number of years ago, experimental studies suggested melatonin could block key steps in the development of Alzheimer's disease, primarily by acting as a brain antioxidant and inhibiting the build-up of beta-amyloid plaque in the brain.
Data: The New Frontier in Health Care
Your practice is empowered with the data you need to improve patient health, run a more efficient (read: profitable) practice, get paid in timely fashion and help show the efficacy of chiropractic on the national stage in the midst of sweeping changes in health care!
Can Acupuncture Treat Knee Pain?
Recently, an article in the Journal of the American Medical Association concluded that, "neither laser nor needle acupuncture conferred benefit over sham for pain or function" among older chronic knee pain patients.
Treating LBP in Golfers: Beyond Basic Assessment
The drive to master the most efficient swing demands a tremendous amount from the lower back. Maintaining stability in a flexed posture, supporting torso rotation and repetitively supporting the golf swing all put the lower back in a vulnerable position.
Aetna Updates 97140 Policy
In a development the Association of New Jersey Chiropractors is calling "a resounding victory for chiropractors nationwide," Aetna Insurance Company has updated its national reimbursement policy regarding 97140 (manual therapy), reaching an agreement two years after the association filed a declaratory judgment suit in federal court against the insurer.
The Roots of TCM in Depression Treatment
In traditional Chinese medicine, there is historical precedent for the treatment of so-called "Shen" (Heart-Mind) disorder, or disorder/dysregulation of the spirit, which is also considered as distinct but not separate from the cognitive function of the brain.
Online Marketing Basics: Google Ranking, Part 1
We all know there is so much opportunity with online marketing. And, let's face it, if you don't have a presence online with a website and social media, you are probably not where you want to be.
Technology Meets Practice: Chiropractic Every Day
About a year ago, I had an interesting conversation with a DC who made house calls. When I asked why, she was quick to explain she learns much more about her patients when she sees them at home than she could ever observe in the office.
Medicine as Metaphor
The practice of medicine is both an art and a science. We study and learn the system so that when the time comes to apply it, there is a greater possibility of successfully helping others.
February, 2010, Vol. 10, Issue 02
Giving Voice to the Issues
By Sharon Desjarlais, CC
A therapist once asked me in a CranioSacral session if I wanted to talk to my ovaries. I didn't, thank you. I was afraid they'd talk back. But, I did become intrigued with the art of dialoguing, a feature made popular by Dr. John Upledger in his particular model of cranial work.
I recently caught up with Dave Tomlinson, RMT, CST-D, a certified instructor who teaches dialoguing skills in his "Become a Better Therapist" classes through the New England Center for CranioSacral Therapy. "Dialoguing is much easier than many therapists make it out to be," Dave said. "It's just another tool to help the body release the story it's holding onto."
Easy? Sure, some CranioSacral Therapists seem to take to it like kittens to catnip. But, I've seen others struggle, not sure where to start, what to say or whether the process will lead to huge emotional releases they don't feel comfortable facilitating. So, I asked Dave if there's always a major emotional component to dialoguing, a verbal process some therapists use in their hands-on sessions.
"I actually think the emotions play a smaller role in dialoguing than most therapists assume," Dave said. "Certainly they're a huge part of our clients' well-being, and sometimes they're front and center in a session. But more often than not, we're simply dialoguing to get the story out, to help people relax into the process and feel what's going on in their bodies.
"There are months when I'm only using dialoguing to get someone into their tissues. I can be hanging out in an area with a restriction and the tissues just aren't releasing. For me, that's a sign to initiate dialoguing to help the client become more aware of what's going on. Even if it's just saying, 'Can you come on down and be here more?'"
"I don't think everything needs to be significant one-hundred percent of the time," Dave commented. "Sometimes people need to drop in, feel what's going on, talk about it, then come out and talk about baseball."
The Hallmark of the CranioSacral Dialogue
As you're getting comfortable dialoguing in your CranioSacral sessions, Dave believes the most critical point to remember is to "stay out of your own head and let the client's tissues lead you. The questions have to come from the client. Yes, we can bring different words and phrases together into an idea, but it all has to come from the client."
According to Dave, that's one of the factors that differentiates the Upledger model of dialoguing from some of the others. "We never introduce an agenda," he said. "It's the client's experience of what happened in whatever way they want to process it."
Now I was confused. How do you initiate a dialogue but still have the questions come from the client? "The questions just pop into my hands," Dave said. "The same way you can feel restrictions releasing in the tissues, you can feel the questions come in. I'm not forcing anything. Even if it's a really awkward conversation, there's a flow to it."
And if you don't know which questions to ask? "I just sit and I'm quiet," he said. "I think that's one of the big things a lot of therapists need to learn. The most effective dialoguing begins when you're quiet, because that's when you can feel the questions come in."
Out of the Mouths of Babes
"When I was living in Ireland, a mom brought her 6-year-old son to see me once or twice," Dave said. "The first time he had full-blown pink eye. I looked up at his mom and asked, 'Why is he here?' She said, 'We know you do weird stuff and I thought you could help.'"
"That was right about the time Dr. John was getting into dialoguing with the immune system, so I thought, why not? She's open to weird. I'll give it a try it. So I talked to her little boy about what his immune system does and how his thymus works. And I told him he could have his thymus come and take a look at what his infection needed to get well."
"As we were dialoging, he had this whole conversation going with vampires and pirates and ghosts. Were there actually vampires and pirates and ghosts inside of him? I don't know. But it doesn't matter. It's the client's story. It was significant for him and it worked. He had a 50-minute treatment. By the time he left his pink eye was gone. As he walked out the door he looked at me and said, 'You know Dave, this might mean I never have to be sick again.'"
"That's a big part of cranial work, too," Dave said. "Empowering our clients to learn how to use the work to take care of themselves. We initiate a process that teaches them how to dialogue internally with their own inner physician to find out what they need to heal."
So how can therapists become more adept at dialoguing to bring the client's inner physician to the table? "Work with a more experienced therapist," Dave suggested. "There are so many good CranioSacral Therapists now in every corner of the globe. Offer to work with them, shadow them. That's how you learn, because you don't have the pressure of having to come up with the right question at the right time."
"Most importantly, let it be easy," Dave added. "That's the true gift of the work."
Click here for more information about Sharon Desjarlais, CC.
Join the conversation
Comments are encouraged, but you must follow our User Agreementcomments powered by Disqus
Keep it civil and stay on topic. No profanity, vulgar, racist or hateful comments or personal attacks. Anyone who chooses to exercise poor judgement will be blocked. By posting your comment, you agree to allow MPA Media the right to republish your name and comment in additional MPA Media publications without any notification or payment.