resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Pediatric Asthma: A Case Study
I have had very good success with pediatric asthma, combining acupuncture with Chinese herbal products. Treatment is given over four to eight months, twice monthly, with herbal formulas rotated every month.
Treatment Success at the Won Institute
According to the World Health Organization's 2003 report titled, "Acupuncture: Review and Analysis of Controlled Clinical Trials," acupuncture has been shown to improve many physical, emotional, and mental conditions.
First Annual ICD-10 Updates Take Effect
Yes, there was an update to ICD-10 codes on Oct. 1. It was a regular update to the diagnosis coding system and will take place every Oct. 1, just as it did when the ICD-9 system was in place.
Using the Lens of Chinese Medicine
One of the most common medications I see in clinical practice on a daily basis is fluoxetine or Prozac. Consequently, I hear many complaints concerning the side effects of this medication and am frequently asked by patients to help manage these side effects with acupuncture and Chinese medicine.
Treating Peripheral Neuropathy: Multi-Faceted Approach Including Laser Therapy
Peripheral neuropathy affects at least 20 million people in the United States1 and nearly 60 percent of all people with diabetes suffer from diabetic neuropathy. Many suffer from the disorder without ever identifying the cause.
Workers' Back Pain: Causes, Costs & Solution
You will want to share two important papers published in the past several months. Why? When read separately, each provides valuable information relevant to your patients, community and practice; together, they tell a compelling story.
Pediatric Footwear: Function Over Fashion
As practitioners, it is not uncommon for parents to bring us their children to treat or ask us questions related to the pediatric population. Children's feet tend to be a perplexing region for parents and practitioners alike.
Integrative Cancer Care: Chiropractic for Chemotherapy-Induced Hiccups
Hiccups (singultus) are a frequent occurrence during cancer treatment. The cause of the hiccups may be the chemotherapy drug itself, such as Cisplatin; or the prophylactic use of corticosteroids such as Decadron, which is used to prevent nausea and/or vomiting.
Dysautonomia: The Medical Condition You May Already Be Treating
TCM practitioners have spent thousands of years healing patients without knowing or needing the names of their diseases as defined by allopathic medicine. We have syndrome names that are both poetic and efficient.
Getting Paid by Medicare Is Getting a Major Adjustment
The 2015 Medicare Access and CHIP Reauthorization Act (MACRA) was signed into law to implement a new approach to clinician payments and replace the Sustainable Growth Rate formula.
Decoding the Mystery of Medical Insurance Acceptance
In the constantly evolving profession of acupuncture, one of the least understood areas is medical insurance acceptance. The profession is filled with controversy surrounding this topic: Is it ethical?
Four Ways to Attract Patients
Acupuncturist A has been in practice for six years and has struggled since day one. She spends as much time and money on marketing as she can, but since her practice is slow, her budget isn't that big.
Natural Cancer Prevention: Pomegranate for the Prostate
In recent years, the ingestion of pure pomegranate juice (8 ounces per day) has been shown in clinical studies with human subjects to slow, and to some degree, reverse, the progression of prostate cancer – the second leading cause of cancer death in North American men.
Six Things Every DC Should Know About the Zika Virus
The Zika outbreak continues to spread across the continental United States and U.S. territories. We offer this brief overview on this important public health problem for the practicing doctor of chiropractic.
Update from the International AIDS Conference
The 21st International AIDS Conference in Durban, South Africa, brought together more than 15,000 of the world's leading scientists, activists, funders, policy makers, and consumers from 153 countries.
Power to the Patient
Against a backdrop of splintered political parties, polarizations within nations, civil unrest, and distrust of established government (such as the growing anti-Washington, D.C. sentiment) comes the not-so-surprising finding that health care authorities and practitioners (with perhaps the exception of insurers) are turning over more and more powers to the individual patient.
U.S. Olympians Have a DC in Their Corner
It's probably old news to you that doctors of chiropractic play an increasingly prominent role in treating athletes, from youth sports participants to weekend warriors, to elite / professional competitors.
Upgrade to "Parker 2.0" in Las Vegas
Continuing your education and refining your practice: two key elements of a successful chiropractic career. Parker Seminars promises both as it celebrates its 65th anniversary in Las Vegas next February, according to Parker University President, Dr. William Morgan, and seminar consultant Dr. Mark Sanna.
National Board Apologizes for Testing Issues
The National Board of Chiropractic Examiners (NBCE) has issued a formal apology following a series of computer-based testing malfunctions that impacted two separate examinations (March and June 2016) and caused "widespread confusion and frustration" to the nearly 1,500 examinees taking the tests.
Going Beyond Just Feeling Good
We all know that most patients come to us for some pain complaint: neck pain, back pain, sciatica, carpal tunnel, etc. We also all know that acupuncture is a great first-line care for these issues, as well as supporting overall health and wellness.
January, 2010, Vol. 10, Issue 01
The Art of Authentic Listening
By Ann Catlin, LMT, NCTMB, OTR
For most of my adult life I have interacted with people in later life stages living with debilitating conditions. Things like: brain injury, hip fracture, stroke, hearing loss, Parkinson's disease, Alzheimer's disease and frailty.Interacting with a person with any of these conditions can be challenging. For example, their speech may be slurred, or they may be confused or talk about their grief and sadness. It has been my experience that one-to-one focused massage sessions tend to invite people to open up about their circumstances. It's not always easy to know how to respond properly. I've learned that communication doesn't start with special techniques or the "right" way to respond. It begins with authentically listening.
Authentic listening is a sacred art. It is listening with presence that goes beyond what your ears hear and what you say in response. It is listening with your heart; it is responding from your authentic self. It is listening for the essence of the interaction and connecting heart to heart.
If we were to take an honest look at how we normally listen, we would appear attentive and listening to the words the other person is saying but, may be distracted by our own thoughts about what we are hearing, and already forming our response. Or we may be having judgments about what is said. Most of the time, we are more involved with our own experience than that of the other person.
Becoming an Authentic Listener
Listening from the heart requires self awareness and a willingness to expand your comfort zone. Intend to listen more authentically. What follows are considerations for becoming an authentic listener.
Quiet your mind. Our minds are in constant motion. There are plenty of internal and external distractions that draw our attention. Getting centered and quieting the mental chatter opens a space for deep attentiveness.
Be willing to listen without judgment. Judgment is a form of reacting based on our own past experience. We often react because our personal triggers get pushed. It is important to become aware of what your triggers are in order to not shut down open communication. As you listen, simply receive without judging what is said. This opens a space for deep trust.
Commit to patience. We live in a rushed world and tend to move on to the next thing rather than attending to what is in front of us. True communication can't be rushed. Be patient with yourself and the other person.
Remain in the moment. Let each moment of the interaction unfold naturally without trying to steer it a certain way or without preconceived ideas about where the conversation needs to go.
Avoid the temptation to formulate a response. Listen first, then respond. Our tendency is to be mentally forming our response while the person is still talking. Focus first on what the person is conveying, then form a response.
Be honest. If you are unable to be fully attentive, it's better to let the person know than to pretend you are listening. Perhaps you are preoccupied or tired. Letting the person know you care but that you can't give your full attention is acting with integrity.
Listen with your eyes. Observe the nonverbal messages, both the speaker's and your own. What is the body posture telling you? Is the voice tone consistent with the spoken words? What is the facial expression?
Listen to the silence as well as the words. Learning to be comfortable sitting in silence with another person is one of the most powerful forms of communication. Silence allows the hearts to connect, and a sacred dialogue is spoken.
Gladly receive the gifts of authentic listening. When you listen from the heart, you enter into a mutual experience of giving and receiving. Let yourself be uplifted by the experience as you uplift the life of the other.
Authentic listening is not about doing anything. No formulated response. No need to fix anything or to make the person feel better. It is not counseling or analyzing. It is about being, not doing. Being with the other person and caring about their experience.
Think on This
To close, I want to share a couple of quotes and ask you to reflect on them to further capture the essence of authentic listening.
"Hearing is something that happens to us. Listening is something in which we choose to participate" - James E. Miller
"Listening is the oldest and perhaps the most powerful tool of healing. It is often through the quality of our listening and not the wisdom of our words that we are able to effect the most profound changes on the people around us." - Rachel Naomi Remen
If our paths should cross, I'll do my best to listen to you.
Click here for more information about Ann Catlin, LMT, NCTMB, OTR.
Join the conversation
Comments are encouraged, but you must follow our User Agreementcomments powered by Disqus
Keep it civil and stay on topic. No profanity, vulgar, racist or hateful comments or personal attacks. Anyone who chooses to exercise poor judgement will be blocked. By posting your comment, you agree to allow MPA Media the right to republish your name and comment in additional MPA Media publications without any notification or payment.