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Yo San University Helps Make LA Communities Healthier
An element of healthcare training often overlooked is the residual benefit to communities served by Acupuncture and Oriental Medicine (AOM) schools nationwide.
Spine Surgery: A Tale of Greed and Corruption
All too often, where there's substantial money to be made, greed and corruption inevitably follow.
We Get Letters & Email
In the Dec. 1, 2015 issue, we have Donald Petersen reporting on "the adapting chiropractic practice," which includes multidisciplinary practice as an option; a ChiroPoll indicating 59 percent of DCs are seeing at least 21 patients per day and 27 percent are seeing more than 40.
Billing and Coding for Moxibustion
Q: I am trying to locate a code for cupping and moxibustion, and have had various fellow acupuncturists indicate that they bill using the existing codes for heat, 97010 hot packs or 97026 infra-red for moxa and 97016 vasopneumatic device for cupping.
The Future of Functional Neurology
Functional is the hot buzzword in health care these days; witness the rising popularity of functional medicine, functional testing and yes, functional neurology.
Window of the Sky Points
The acupuncture points known as Window of the Sky are a modern creation. There is no reference in Chinese medical texts for an acupuncture point category called Window of the Sky.
News in Brief
A Winner in and Out of the Office; Ready for the "Have-A-Heart" Campaign? New Integrative Medicine Journal.
Integrative Medicine Can Shape the Profession
As the AOM profession struggles to define the role of "integrative" medicine within their practices their schools and organizations, students, faculty, alumni and administrators at schools wrestle with discussions of how much, where, how, and what to "integrate."
The MRI: When and Why to Order One
As I lecture around the country to both chiropractors and medical specialists, it's clear one of the main disconnects between the two professions is that of an accurate diagnosis.
The Roots of Insomnia
One of the most common clinical presentations is insomnia. Next to digestive disorders, sleep disorders are one of the most common complaints the clinician will encounter in daily practice.
Preventing ACL Injuries in Female Athletes
For female athletes, the key to optimal athletic health lies in preventing ACL injuries. In medical terms, the anterior cruciate ligament (ACL) is the primary restraint to the anterior displacement of the tibia on the femur at all angles of the knee flexor.
Elevated Shoulder? Check the QL
As you know, posture reveals a great deal about the body. Posture is a unique mental and physical landscape revealing compensations and adaptations to life. It's a classic mind-and-body story.
Forgotten Options for Musculoskeletal Health
Challenges with musculoskeletal health are of tremendous concern for many people today.
Percussion Therapy: An Experiment
My study of qi began more than 20 years ago — long before my study of TCM, points or pathways. It all started with an awareness in my hands and physical manifestations in the way of blockages while working on clients.
Top 10 Fitness Trends for 2016
The American College of Sports Medicine (ACSM) published its annual fitness trend forecast in the November / December 2015 issue of ACSM's Health & Fitness Journal.
Do You Teach Patients How to Breathe Properly?
Spinal manipulation often produces quick results in terms of pain alleviation and improved range of motion. Unfortunately, once the patient is no longer in pain, they may discontinue therapy, only to be plagued by the same complaint at a future date.
Asking the Insurance Rep the Right Questions
One of the first or last questions a potential patient often asks is: "Do you take insurance?" An ill-informed or optimistic, "yes" can result in delayed or non-payment. Instead, just say: "Let me check if you are eligible first."
Changing the Cultural View of Medicine
Many hospitals in the U.S. are incorporating integrative clinics that include Traditional Chinese Medicine. Cleveland Clinic has led the charge for adding a traditional Chinese herbal medicine clinic to their existing acupuncture program.
How to Humanize Your Content to Create Stronger Relationships
Content marketing is about building relationships, whether that is through updates on social media, offers on your website, blog posts, email campaigns, or even printed material. Now days a business needs to make a human connection.
East Meets West
Gung Hay Fat Choi. Welcome to the year of the Monkey. There will be fireworks for both January and February this year. What great celebrations.
The Amazing Clinical Versatility of Milk Thistle (Part 1)
Most of us know that the standardized extract from the seeds of milk thistle (Silybum marianum) is probably the best-proven herb for protecting the liver from chemical and inflammatory damage.
Osteoporosis Isn't Always the Case
What is your diagnosis? The patient is a 58-year-old female with back pain. I am sure all of you see the compression fracture at L2; however, there are some findings that suggest this is not a compression fracture due to osteoporosis.
Ethics: The Glue That Holds Us Together
Kudos to the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) for creating a code of ethics for the nationwide profession and for deciding to make courses in ethics a requirement for certification renewal.
Sell Out: Using Research for the Wrong Reasons
The above chorus is from the ska band Reel Big Fish's 1997 hit song, "Sell Out," from their album, "Turn the Radio Off." In the song, the singer sarcastically relates the plight of a musician who is tired of "flipping burgers" and is willing to get "lots of money" by playing "what they want you to hear" in order to get a recording contract.
Interprofessionalism: What it Means and Why You Should Care
Interprofessionalism in education and in practice is a growing trend across health care in the United States. The idea that team-based care and collaborative practice can improve health care has been around more than 50 years.
January, 2010, Vol. 10, Issue 01
The Art of Authentic Listening
By Ann Catlin, LMT, NCTMB, OTR
For most of my adult life I have interacted with people in later life stages living with debilitating conditions. Things like: brain injury, hip fracture, stroke, hearing loss, Parkinson's disease, Alzheimer's disease and frailty.Interacting with a person with any of these conditions can be challenging. For example, their speech may be slurred, or they may be confused or talk about their grief and sadness. It has been my experience that one-to-one focused massage sessions tend to invite people to open up about their circumstances. It's not always easy to know how to respond properly. I've learned that communication doesn't start with special techniques or the "right" way to respond. It begins with authentically listening.
Authentic listening is a sacred art. It is listening with presence that goes beyond what your ears hear and what you say in response. It is listening with your heart; it is responding from your authentic self. It is listening for the essence of the interaction and connecting heart to heart.
If we were to take an honest look at how we normally listen, we would appear attentive and listening to the words the other person is saying but, may be distracted by our own thoughts about what we are hearing, and already forming our response. Or we may be having judgments about what is said. Most of the time, we are more involved with our own experience than that of the other person.
Becoming an Authentic Listener
Listening from the heart requires self awareness and a willingness to expand your comfort zone. Intend to listen more authentically. What follows are considerations for becoming an authentic listener.
Quiet your mind. Our minds are in constant motion. There are plenty of internal and external distractions that draw our attention. Getting centered and quieting the mental chatter opens a space for deep attentiveness.
Be willing to listen without judgment. Judgment is a form of reacting based on our own past experience. We often react because our personal triggers get pushed. It is important to become aware of what your triggers are in order to not shut down open communication. As you listen, simply receive without judging what is said. This opens a space for deep trust.
Commit to patience. We live in a rushed world and tend to move on to the next thing rather than attending to what is in front of us. True communication can't be rushed. Be patient with yourself and the other person.
Remain in the moment. Let each moment of the interaction unfold naturally without trying to steer it a certain way or without preconceived ideas about where the conversation needs to go.
Avoid the temptation to formulate a response. Listen first, then respond. Our tendency is to be mentally forming our response while the person is still talking. Focus first on what the person is conveying, then form a response.
Be honest. If you are unable to be fully attentive, it's better to let the person know than to pretend you are listening. Perhaps you are preoccupied or tired. Letting the person know you care but that you can't give your full attention is acting with integrity.
Listen with your eyes. Observe the nonverbal messages, both the speaker's and your own. What is the body posture telling you? Is the voice tone consistent with the spoken words? What is the facial expression?
Listen to the silence as well as the words. Learning to be comfortable sitting in silence with another person is one of the most powerful forms of communication. Silence allows the hearts to connect, and a sacred dialogue is spoken.
Gladly receive the gifts of authentic listening. When you listen from the heart, you enter into a mutual experience of giving and receiving. Let yourself be uplifted by the experience as you uplift the life of the other.
Authentic listening is not about doing anything. No formulated response. No need to fix anything or to make the person feel better. It is not counseling or analyzing. It is about being, not doing. Being with the other person and caring about their experience.
Think on This
To close, I want to share a couple of quotes and ask you to reflect on them to further capture the essence of authentic listening.
"Hearing is something that happens to us. Listening is something in which we choose to participate" - James E. Miller
"Listening is the oldest and perhaps the most powerful tool of healing. It is often through the quality of our listening and not the wisdom of our words that we are able to effect the most profound changes on the people around us." - Rachel Naomi Remen
If our paths should cross, I'll do my best to listen to you.
Click here for more information about Ann Catlin, LMT, NCTMB, OTR.
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