Lost A Sale, But Initial Phone Consultations â€” A Big Part Of Brilliant Customer Service
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resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Exploring and Learning from the Gift of Life
I'm grateful to have had the opportunity to teach cadaver dissection classes and workshops with Stephen Cina at the New England School of Acupuncture over the past seven years, first through the Sports Medicine Acupuncture Program and later as a NESA elective course.
Lower-Extremity Overuse Injuries: Primer on Causes and Corrections
From ankle sprains to stress fractures, shin splints to plantar fasciitis, the research is clear: These common overuse injuries of the lower extremities – among dozens of others – may be related to abnormal foot function in your patients.
Medicine as Metaphor
The practice of medicine is both an art and a science. We study and learn the system so that when the time comes to apply it, there is a greater possibility of successfully helping others.
News in Brief
Support of F4CP Continues With Latest Donations; Walter Reed Honors Dr. William Morgan; Recognizing 40 Years of Public-Health Activism; Allstate Decision Reversed.
Treat Every Patient as an Athlete
Frontal-plane movement pattern dysfunction can set the stage for musculoskeletal injury. Frontal-plane stabilization is essential during the normal activities of daily living: think single-leg stance and gait cycle.
The Art of Creating a Healing Space
I always advise my graduates to examine their group practice or treatment rooms with fresh eyes after they leave my CE workshops. I tell them, "Ask yourselves - is your space qi filled, welcoming and healing? Or is it cold and clinical?"
Abdominal Acupuncture for Eye Healing: The Sacred Turtle and Ba Gua Map
Our ideas about western medicine have shifted in recent decades, while the public is asking more from health care providers.
Melatonin: A Promising Natural Agent in the Prevention of ALS
A number of years ago, experimental studies suggested melatonin could block key steps in the development of Alzheimer's disease, primarily by acting as a brain antioxidant and inhibiting the build-up of beta-amyloid plaque in the brain.
Can Acupuncture Treat Knee Pain?
Recently, an article in the Journal of the American Medical Association concluded that, "neither laser nor needle acupuncture conferred benefit over sham for pain or function" among older chronic knee pain patients.
Aetna Updates 97140 Policy
In a development the Association of New Jersey Chiropractors is calling "a resounding victory for chiropractors nationwide," Aetna Insurance Company has updated its national reimbursement policy regarding 97140 (manual therapy), reaching an agreement two years after the association filed a declaratory judgment suit in federal court against the insurer.
Data: The New Frontier in Health Care
Your practice is empowered with the data you need to improve patient health, run a more efficient (read: profitable) practice, get paid in timely fashion and help show the efficacy of chiropractic on the national stage in the midst of sweeping changes in health care!
The Source-Luo Point Combination, Part 3
Dr. Nguyen Nghi (NVN) was born in Vietnam and is one of the most important scholars, writers, teachers and practitioners of modern time. Many of his theories and applications are the source of modern teachers from Europe and the United States.
Online Marketing Basics: Google Ranking, Part 1
We all know there is so much opportunity with online marketing. And, let's face it, if you don't have a presence online with a website and social media, you are probably not where you want to be.
The Roots of TCM in Depression Treatment
In traditional Chinese medicine, there is historical precedent for the treatment of so-called "Shen" (Heart-Mind) disorder, or disorder/dysregulation of the spirit, which is also considered as distinct but not separate from the cognitive function of the brain.
Making Public Health a Chiropractic Priority
As highlighted in this edition's News in Brief, Rand Baird, DC, MPH, FICA, FICC, editor and occasional author of our long-running column, "Chiropractic in the American Public Health Association", was recognized by the organization recently for 40 years of membership.
A War You Can Help Patients Win
The average American consumes approximately 60 percent of calories from sugar, flour and refined oils. A donut is a good example of a so-called "food" that represents these calorie sources.
Treating LBP in Golfers: Beyond Basic Assessment
The drive to master the most efficient swing demands a tremendous amount from the lower back. Maintaining stability in a flexed posture, supporting torso rotation and repetitively supporting the golf swing all put the lower back in a vulnerable position.
ICD-10 Is Not Scary (and Not About Billing)
In my 13 years of consulting with doctors on billing and coding matters, ICD-10 has aroused the biggest combination of misguided fear and ignorance I can remember.
Colon Health and TCM
I still remember many years ago, the loud "Yuck" from my wife at the time when we were together watching the Chinese movie "Last Emperor."
The Integrative Medicine Puzzle: Putting the Pieces Together
The conversation is changing in the broader healthcare community with patients actually moving the discussion toward more integrative topics. Patients today want to know their options.
Adding Microneedling to Your Clinic for Results and Profit
Microneedling has taken the beauty world by storm over the last 10 years. Under the names dermaroller, microneedling or skin needling you will see these treatments listed in the services of nearly every fashionable beauty salon and day spa in the country.
Technology Meets Practice: Chiropractic Every Day
About a year ago, I had an interesting conversation with a DC who made house calls. When I asked why, she was quick to explain she learns much more about her patients when she sees them at home than she could ever observe in the office.
December, 2009, Vol. 9, Issue 12
Rockin' to the CranioSacral Rhythm
By Sharon Desjarlais, CC
If someone had told me two decades ago that my career would revolve around CranioSacral Therapy, I would have laughed and recommended another glass of wine. It was the mid-'80s when I first heard about cranial work.I was visiting my sister-in-law, a physical therapist, in Florida. She had just returned from learning this "wild new technique" from some guy name Dr. John and she wanted to try it on me. So I lay down on her living room floor, and she went to work.
Now, I'd experienced massage and bodywork before. So as far as I could tell, my sister-in-law's touch was far too light to accomplish anything. However, I decided to humor her and let her continue.
Out of nowhere, she looked at me and asked, "Were you ever a diver?"
"No," I replied. So she kept working.
A few minutes later, she looked at me again with a quizzical expression. "Are you sure?" she asked.
I was pretty sure about one thing - being a diver is not the kind of thing you would forget.
Again I said, "No."
She continued to work, shifting my position every now and again. Suddenly she stood over me, looped her hands under my back, and lifted me until I was arched. And the memory came flooding back.
A few years earlier, goofing around with friends, I leaped out of a tree that was about three stories tall into a swimming pool. As I was plummeting toward the water, I hyper-extended my back to such an extreme that I ended up in a crazy swan dive. When I hit the water, I felt a cold dread enter my body as I thought, "That's how people break their backs."
Years of Pain Gone in Minutes
Now there I was on my sister-in-law's floor reliving a memory I didn't know I had. Thirty minutes later, the back pain that had been nagging me for three years was gone. And I was fascinated by this wild new technique.
How did such a feather-light touch give my sister-in-law access to information I wasn't even aware of? What was it about bringing my body back to that same swan-dive position that caused the memory to come surging back? What exactly did she do that finally made my pain go away?
Those are questions I wouldn't fully understand until I began working with Dr. John Upledger at his teaching institute. I spent the next 15 years delving into the dynamics of this remarkable therapy. Did I ever become a therapist myself? No. My specialty was helping therapists who practice and teach CranioSacral Therapy to communicate about it in such a compelling way that they naturally attracted new clients.
Over time, I developed a deep understanding of the dynamics of the work. I authored and coauthored hundreds of articles and chapters on CranioSacral Therapy with Dr. John. In the process, I fell in love with the people who practice it. CranioSacral Therapists are big-hearted, compassionate caregivers who are deeply tuned into their clients on every level - body, mind and spirit.
After an intensely relaxing session one day, I stretched and remarked, "I hope I die getting a session." With eyes big and round, my therapist looked at me and said, "I hope I die giving a session."
In that humbling moment, I thought, "That's it. That's why I happily devote my career to helping light-touch therapists become successful, satisfied practitioners. The more people they touch with their gentle care, the better for everyone."
Mixing It Up
Now as I pick up this column where Dr. John left off, I admit I'll be shaking things up. Over the last eight years, this space has been about Upledger's model of CranioSacral Therapy, largely regarded the granddaddy of them all. But there are other voices out there talking about Biodynamic CranioSacral Therapy, Visionary CranioSacral Therapy and other cranial-based techniques.
I'll be bringing in their viewpoints, as well. Because we're all part of a distinguished heritage of hands-on practitioners who lighten their touch to deepen their client outcomes. We all have something to learn from each other.
We're also going to talk about issues like using CranioSacral Therapy for transitions, both into and out of life. How to open up your perceptual channels in session. And what the heck is all the fuss about being called a healer anyway? (That one's sure to ruffle some feathers.) Of course, I'll be sharing tons of tips along the way about how to grow a more prosperous practice.
Do you have an insight or a story angle you would like to throw into the mix? Send me an e-mail at . I'm always delighted to hear fresh notes on a classic theme. In the meantime, I think I'll have a nice glass of wine and enjoy the journey. Here's to you!
Click here for more information about Sharon Desjarlais, CC.
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