Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
I just got finished with a ...
resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Abdominal Acupuncture for Eye Healing: The Sacred Turtle and Ba Gua Map
Our ideas about western medicine have shifted in recent decades, while the public is asking more from health care providers.
Chiropractic Care and Risk of Stroke: The Shoe Moves to the Other Foot
For decades, numerous papers have linked upper cervical chiropractic care to the incidence of vertebral artery dissections and stroke.
Research: Know What You're Talking About
Have you ever seen a patient in your office with multiple serious health problems you weren't sure exactly how to address?
Reverse Digit Span: A Useful Assessment Tool for Patients With and Without Concussion
Reverse digit span is an easily administered test of attention span. It is a component of the SCAT3 test, which is frequently used to assess concussion. It has been part of the armamentarium of cognitive assessment for many years.
The Source-Luo Point Combination, Part 3
Dr. Nguyen Nghi (NVN) was born in Vietnam and is one of the most important scholars, writers, teachers and practitioners of modern time. Many of his theories and applications are the source of modern teachers from Europe and the United States.
Colon Health and TCM
I still remember many years ago, the loud "Yuck" from my wife at the time when we were together watching the Chinese movie "Last Emperor."
The Roots of TCM in Depression Treatment
In traditional Chinese medicine, there is historical precedent for the treatment of so-called "Shen" (Heart-Mind) disorder, or disorder/dysregulation of the spirit, which is also considered as distinct but not separate from the cognitive function of the brain.
Can Acupuncture Treat Knee Pain?
Recently, an article in the Journal of the American Medical Association concluded that, "neither laser nor needle acupuncture conferred benefit over sham for pain or function" among older chronic knee pain patients.
The Art of Creating a Healing Space
I always advise my graduates to examine their group practice or treatment rooms with fresh eyes after they leave my CE workshops. I tell them, "Ask yourselves - is your space qi filled, welcoming and healing? Or is it cold and clinical?"
Online Marketing Basics: Google Ranking, Part 1
We all know there is so much opportunity with online marketing. And, let's face it, if you don't have a presence online with a website and social media, you are probably not where you want to be.
Are You Making the Wrong Impression?
Taking a page from Stacy and Clinton of The Learning Channel's hit television program, "What Not to Wear," we recently published an article in the summer issue of Chiropractic History: The Archives and Journal of the Association for the History of Chiropractic, that explores the evolution of physician attire from prehistoric times to the present.
Melatonin: A Promising Natural Agent in the Prevention of ALS
A number of years ago, experimental studies suggested melatonin could block key steps in the development of Alzheimer's disease, primarily by acting as a brain antioxidant and inhibiting the build-up of beta-amyloid plaque in the brain.
Medicine as Metaphor
The practice of medicine is both an art and a science. We study and learn the system so that when the time comes to apply it, there is a greater possibility of successfully helping others.
An Unexpected Superfood: All About Eggs
About 40 years ago, excessive dietary cholesterol was labeled a public health concern. Specifically, it was thought that there was a causal link between consumption of cholesterol-laden foods and increased risk of heart disease.
The Winter of Life: A Personal and Chiropractic Practice Perspective
Last November, my wife and I invited an elderly relative, Uncle Josh, to spend the winter with us. He was 82 years old at the time and turned 83 during his stay. As soon as he accepted our invitation, we began preparing.
Merger Creates New Model of Care
Two San Francisco powerhouses of holistic healing, the American College of Traditional Chinese Medicine (ACTCM) and California Institute of Integral Studies (CIIS), are merging. Together they are building a visionary approach to applied integral health.
Exploring and Learning from the Gift of Life
I'm grateful to have had the opportunity to teach cadaver dissection classes and workshops with Stephen Cina at the New England School of Acupuncture over the past seven years, first through the Sports Medicine Acupuncture Program and later as a NESA elective course.
Adding Microneedling to Your Clinic for Results and Profit
Microneedling has taken the beauty world by storm over the last 10 years. Under the names dermaroller, microneedling or skin needling you will see these treatments listed in the services of nearly every fashionable beauty salon and day spa in the country.
7 Reasons You Want a Beacon in Your Office
Have you heard about how "beacons" are transforming the way businesses interact with their customers? Beacons are low-energy Bluetooth devices that have the ability to send information to a smartphone app.
The Integrative Medicine Puzzle: Putting the Pieces Together
The conversation is changing in the broader healthcare community with patients actually moving the discussion toward more integrative topics. Patients today want to know their options.
Looking Back: Abstracts From Chiropractic History (Summer 2015 Issue)
The following abstracts are reprinted with permission from Chiropractic History, the official journal of the Association for the History of Chiropractic. Chiropractic History is the leading scholarly journal of the chiropractic profession dedicated to the preservation and dissemination of the profession's credible history.
June, 2009, Vol. 09, Issue 06
A Hard-Fought Road to Acceptance
By Vivian Madison-Mahoney, LMT
It's 5 a.m., and I can't sleep. I keep going over yesterday's events in my head. I attended the Families USA Health Action 2009 Conference, a national health care reform conference held annually in Washington, D.C.Attended by health care advocates across the nation, the conference featured political experts such as CNN's Paul Begala, national leaders such as Sen. Chuck Grassley, (R-Iowa), House Majority Leader Steny Hoyer, Rep. Henry Waxman, (D-CA), health policy expert Dr. David Blumenthal who has just been named as the new National Coordinator for Health Information Technology (IT) and other health policy officials discussing various health care topics and reform proposals, including all aspects of insurance. The conference was informative and exciting; I had some very insightful and stimulating conversations with many there; however, it was one particular conversation that continues to nag at me.
At the end of one of the plenary sessions, I walked over to a Washington Post reporter to shake his hand and tell him I appreciated the sensible and constructive comments he had made to the group. Once he learned that I was there for the massage therapy industry, he quickly spouted: "You all need to change the name of massage because you will never go anywhere with massage." He ended with: "Massage therapists should get off their ego trips and work for physicians and physical therapists, period." This was the ultimate slap in the face.
Before I could reply, he placed his ski cap on his head and promptly walked away, not giving me a chance to defend myself, or my profession. The sting of his words left me trying to sit through the rest of the afternoon sessions holding back tears, still feeling the pain of his words. Yes, it's my fault that I am thin-skinned and that I have great pride and love for my profession. However, I'm concerned that the complete ignorance and frankly, arrogance shown by this Washington reporter is shared by others throughout the nation.
An Honorable Profession
I have proudly been in this profession for nearly 25 years and serve as the insurance consultant for the Florida State Massage Therapy Association (FSMTA). It was on behalf of this great association and its nearly 5,000 members that I attended this conference to stand up for our profession and create further inroads for insurance inclusion when our services are prescribed by treating physicians for medically necessary treatment.
All these years, I have worked legitimately and ethically to provide for my three daughters, keeping clothes on their backs and food in their mouths. I was thrilled and proud that I never had to return to welfare and food stamps or ever again have to go to the Salvation Army to provide Christmas presents for my little girls. Because of this profession and my massage therapy business I was able to help save my daughter's life when doctors tried to discourage me from having hope. Massage therapy helped keep her from possibly spending the rest of her life in a fetal position, so said the trauma room neurosurgeon, who helped to save her life after an auto accident that left her with traumatic brain injury (TBI) and in a coma for nine months. I worked on her various body areas day and night for three solid months in the intensive care unit, continuing through the coma state and onwards. Slowly she recovered to much better than ever expected with no memory loss, a fantastic sense of humor that would put us all to shame, and a personality that makes everyone love her even though she is a handful to care for in her condition.
I was always able to hold my head high while effectively helping thousands of patients who were suffering mentally, emotionally and physically when their physician's felt that massage therapy would be beneficial to them. I've known judges of compensation claims for Workers' Compensation Court to order lifetime massage therapy for patients in my office, "to prevent deterioration." And I've had the pleasure and satisfaction of hearing patients say how much better they felt and in many cases, how this therapy has helped them more than any other for their specific conditions.
These patients would report that massage therapy had helped them sit, bend, stand, and walk. They also reported that they were relieved of migraines and other pains which had plagued some for years; they were able to sleep through the night for the first time in a long time and were able to once again interact freely with family and friends. Other cases were more serious; patients would gladly report that they were finally able to get off their medications, some so adverse that they became even more ill from their medications, causing them to spit up blood, make them too tired, weak or dizzy to operate normally during the day.
This is what massage therapists and massage therapy is all about; helping patients, and in many cases, helping patients like my daughter overcome serious health conditions. It is not "massage parlors" or escort services there to make an easy buck off of senators, representatives, preachers, governors and laymen we read about in the news.
Massage therapy is a professional healing treatment. Because I ran a respectful and ethical massage therapy operation I was able to keep my young daughter out of a run down county home. Because of this business I could afford the costs of $4,600 to $6,200 a month for nearly two years, to care for her at home before she was placed on the Med-Waiver Home and Community Based Services Program. I built my practice to over half a million dollars in the 80s, charging extremely low rates, and working 6-7 days a week. When no one else had a clue, I was successfully accepting insurance for patient reimbursement. Over 175 physicians believed in me and referred their patients to my medically oriented massage establishment.
I represent the nearly 100,000 state licensed and/or certified massage therapists who are giving their all, who work, train and bend over backwards to help the innermost healing processes of those injured, ill or dying. Those who offer relaxing, pampering, professional massage therapy are also to be commended. They offer a legitimate service, unlike those who offer it for sexual gratification to those who are seeking and paying for it. Just as there are a few unscrupulous senators, governors, representatives, preachers, physicians, lawyers, or other professionals we hear about in the daily news, we do not avoid, condemn or consider all to be of the same sleazy nature.
I have been working with an insurance company's fraud unit because medical doctors and chiropractors are using our profession to make money off insurance companies and off the backs of patients. Do these few physicians represent all physicians? No. Nor do these few massage therapists, heard about in the news, represent the entire profession.
Here to Stay
It's time for people like this reporter to realize that we are a profession that is here to stay and that has worked diligently to renew and protect our hard-earned professional image. We are the ones specifically trained and state licensed, some under the board of medicine in their states and/or nationally certified and legally classified as "health care practitioners." We are the givers, the hands-on caring part of health care. We are the ones who still provide the positive bedside manner that people used to love about their physicians when they had time to provide it. We are the ones who spend time, an hour or more, treating medical conditions; this service is offered by no other health care provider today. We do not proclaim to be physicians; we are the extended arms of physicians, working independently much as a pharmacist provides medications per physician orders.
We are an ethical and caring profession of health care providers who are finally being recognized across the nation for our hard work, efficacy and patient satisfaction. This has been a long and hard road; a road that has actually put many therapists out of the business because they felt dirty, sleazy and unprofessional when asked by "patients" to provide services that "satisfy their needs." And then there were those who were hurt or felt degraded because of statements made such as the one made to me yesterday. Had his sharp, arrogant statements been made to me in my early days, I am afraid I too would have been joining those in the unemployment lines today.
So to those in our profession, our health care practitioners across the nation, thank you for all you do and continue to do. We will prevail, in spite of people like this reporter who continue to downgrade us with judgments and false accusations because of others who have given us a bad name. We are here to stay.
CORRECTION: In this article, the reporter was incorrectly published as a Washington Post reporter. The reporter was actually a local Washington, D.C. reporter. The correct statement should be a Washington reporter.
Click here for more information about Vivian Madison-Mahoney, LMT.
Join the conversation
Comments are encouraged, but you must follow our User Agreementcomments powered by Disqus
Keep it civil and stay on topic. No profanity, vulgar, racist or hateful comments or personal attacks. Anyone who chooses to exercise poor judgement will be blocked. By posting your comment, you agree to allow MPA Media the right to republish your name and comment in additional MPA Media publications without any notification or payment.