Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
September, 2008, Vol. 08, Issue 09
By Ralph Stephens, BS, LMT, NCTMB
The big election is only two months away. What an entertaining year it has been. A lot is at stake, particularly regarding health care, which can dramatically affect our profession. Is the leadership of our profession prepared to defend our first-door providership status if nationalized health care is enacted or will they sell that down the river to appease the allopaths like they are doing with our scope of practice?
From my perspective, there is very little difference between the two presidential candidates or the two parties for that matter.When the Republicans took over Congress, they did not do what they promised us to get elected. When the Democrats recently took over Congress, they did not do what they promised us to get elected. All any of them care about is getting elected. However, it's the new blood that has the desire to change things. It's the incumbents that sit the new members down and tell them how it's going to be. Therefore, I am against all incumbents, no matter which party. One term is enough. Make them go back home and live under the laws they passed. I urge you all to vote in the election and to vote the bums out - vote against any incumbent!
Apply this to all elections and you will rapidly see the world become a better place. A ruling class never has the average citizen's or member's best interest in mind, only their own. There are no incumbents running for president, only two senators, so it doesn't matter which one wins. That is why these two have been selected. The winner will be a one-term president (a good deal) and probably the next Herbert Hoover (probably not a good deal for our profession as it's currently positioning itself). You heard it here first.
This issue will hit the streets just before the AMTA National Convention in Phoenix is taking place. Some of you might see this issue for the first time while there. Be sure and drop by the Massage Today booth in the exhibit hall and say "Hi." Also, take advantage of your opportunity to let the AMTA officers know your feelings about the issues facing our profession.
From Last Time
My previous column pressed some buttons on both sides of the aisle. Good. I am always trying to get more people thinking and acting. Thanks for the kudos from therapists all over the country. Also thanks for the concerns expressed by leaders from both associations. I will try to be more specific with my generalities in the future.
Special thanks to all of you who contacted your organization to give them your input on the licensing laws they have been passing. Our profession is way too passive, allowing our leaders to do too much to us instead of holding them accountable to do things for us. Stay on them, particularly until they start fighting to expand our scope of practice, our opportunities and our state-to-state portability.
The massage profession is a microcosm of our country as a whole. Very few citizens bother to vote, much less to challenge their elected leaders and hold them accountable. What politicians hope for is seldom what benefits the public. Demand the change you want. Don't vote and hope; vote and demand. Remember, not all change is for the better.
CDC officials now admit there have been more than 8,000 "adverse events," including death, paralysis and muscle degeneration, in females injected with Gardasil. Seeing any of this in your practice yet? Gardasil is being promoted as a vaccine against cervical cancer; it's not. It's a vaccine against the types of genital human papillomavirus (HPV) believed to be a causative factor in cervical cancer and genital warts. It's very expensive at around $350. Some government officials want to make it a mandatory vaccine for all girls ages 10-15. This is bioterrorism against women.
Of course, you should be able to have it if you want it. However, no one should be forced to have toxic materials with potentially lethal side effects injected into their body. Better to die at 50 from cancer than at 15 from a vaccine. Cancer is much easier to reverse. I guess some like to play Russian roulette. Our government is much more interested in protecting drug company profits than protecting our health.
Recently Germany's federal agricultural research institute noted, "It can unequivocally be concluded that poisoning of the bees is due to the rub-off of the pesticide ingredient clothianidin from corn seeds."
Chemical company giants Bayer and Monsanto have acquired patents to coat their proprietary corn seeds with these neonicotinoids. "Part of the equation in the U.S. is genetically engineered corn, as more and more corn seeds are being gene spliced with a completely different species - a bacteria," said Walter Haefeker, a member of the German Beekeepers Association Board of Directors. "Bayer and Monsanto recently entered into agreements to manufacture neonicotinic-coated, genetically engineered corn. It's likely this will worsen the bee die-off problem."
Do not believe the propaganda it's cell phones confusing the bees. Organic bees on organic farms are doing relatively fine; cell phones work on organic farms, so it's not the cell phones. The government and chemical companies have to cover up the truth; GMO (genetically modified organism) plants have the potential to destroy our entire food supply in order to protect their cash flow. It is serious, and the U.S. is being a huge bully in forcing countries that don't want this "Frankenfood" technology to accept it. Again, our government is protecting the drug cartel instead of us.
I am not anti-government. I am pro-health and pro-freedom. When government and large corporations collude to protect each other at the public's expense, it's fascism. We lose rights, and they gain power and profits. It happens when the people are sedated and distracted. The price of freedom is eternal vigilance. What have you done to protect yours lately?
Enjoy the elections - vote. A discussion of the beloved Canadian health care system comes in November.
Click here for more information about Ralph Stephens, BS, LMT, NCTMB.
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