Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Calculating Billable Units
I recently learned of an office that was audited based on the number of acupuncture sessions performed in one day. Is there a maximum number of sessions that can be performed in one day?
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients in May 2014, researchers showed that drinking the equivalent of 2-4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
Marijuana, Apathy and Chinese Medicine, Part 2
A talented young woman presented herself with emotional mood swings, which included being nervous, anxious and jittery.
ACA or ICA: Which Best Represents You?
Last June, I was honored to represent Texas ICA members as their representative assemblyman at the ICA Annual Meeting in Kansas City.
Use Technology to Gain New Patients and Improve Efficiency
From the smartphone in your pocket to your microwave oven, advancements in technology have made almost every aspect of our lives easier.
What Does Success Mean to You?
Recently, I was asked to speak to young, budding businesswomen about running a successful business — and at first I thought, "Me? You want me to speak to others about success?!"
Acupuncture and the Pulse
In 1991, I attended a martial arts workshop hosted coincidentally by Sung Baek, a martial artist and the head of his lineage as a Korean trained acupuncturist. I was enamored by the details Sung could attain from the pulse, as told to me by some of his apprentices.
Reducing the Autogenic Inhibition Reflex: Making Weak Muscles Strong
The autogenic inhibition (AI) reflex is a sudden relaxation of a muscle in response to excess tension.
Our Biggest Challenges to Compete in Wellness Care
In the first article in this four-article series [May 1 DC], I made the case that chiropractors should either embrace offering lifestyle wellness in their practices or face the possibility of losing their place in the wellness care marketplace.
The Nectar of Plants: Essential Oils and Chinese Medicine
Essential oils are a very hot topic these days, especially with the likes of the Ebola virus and the resurgence of measles lurking in our awareness, but when I first became interested in Chinese medicine, essential oils weren't on the radar screen for acupuncturists.
Rethinking Musculoskeletal Pain – A Public Health Perspective
The American Public Health Association (APHA) is the world's oldest and largest association of its kind, founded more than 140 years ago and boasting over 25,000 members.
Spieth Thanks His Chiropractor After Historic Masters Win
Jordan Spieth didn't just capture the hearts of golf enthusiasts worldwide with his record-setting, wire-to-wire victory at the 79th Masters Tournament.
Giving Vets the Care They Deserve
The Department of Veterans Affairs (VA) administers the largest integrated health care system in the United States.
The Year to Make Things Happen
It is hard to believe that the Year of the Ram – 2015 is half over. Time seems to be moving especially fast. This is the year for things to happen for the acupuncture profession.
A Poor Choice for Pain Relief
Acetaminophen is the most popular pain reliever in the U.S., accounting for an estimated 27 billion annual doses as of 2009. With 100,000-plus hospital visits a year by users, it's also the most likely to be taken inappropriately.
Acupuncture in the U.K. Today: A Personal View
When asked to write a short piece on the current state of the U.K. acupuncture profession, my first response was to say it has all been relatively quiet.
We Get Letters & Email
A House Divided? (May 1 issue) provoked significant response from readers. Here are several of the surprisingly similar comments we received.
TMF 2015 Scholarships
The Trudy McAlister Foundation (TMF), a nonprofit organization established to support students who are on track to make contributions either to clinical practice and/or to the understanding of the role of Traditional Oriental Medicine, has announced the 2015 scholarship recipients.
The Source-Luo Point Combination
The luo collaterals are part of the acupuncture channel system presented in the Su Wen and the Ling Shu (The Nei Jing). The function and clinical application of the luo mai are primarily presented in chapter 10 of the Ling Shu, however, they are also found in others chapters in the Su Wen and the Ling Shu.
Leg-Length Inequality and Pelvic Fixation: A New Approach to the Negative Derifield (Part 2)
As we noted in our previous article, with a positive Derifield (+D), the doctor observes the reactive (shorter) leg in the prone position that becomes longer or "crosses over" in the flexed position.
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients, in May 2014, researchers showed that drinking the equivalent of 2 to 4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
The Modern Acupuncturist
You studied ancient Chinese medicine, but I'll bet you don't practice it! Contrary to popular belief, our medicine has evolved A LOT over the years. Let's take a brief walk through history and discover the differences between ancient and modern acupuncturists.
First Do No Harm?
There's no questioning the frightening nature of breast cancer, which strikes one in eight women in the U.S. – eclipsed only by skin cancer in terms of prevalence.
Breath: The Movement of Oxygen and Energy
I remember with surprising clarity the first time a patient started crying during an acupuncture treatment I was giving. This is now quite a long time ago, back in 1999, when I was a student.
Professional Credentialing and Board Certification: An Ethical Faux Pas
Because of the Affordable Care Act, health care systems are coordinating care through accountable care organizations (ACOs) in order to reduce the cost of care and improve quality of care.
December, 2007, Vol. 07, Issue 12
A Letter to the Presidential Candidates
By Vivian Madison-Mahoney, LMT
Author's note: The following letter is directed to all candidates, from both parties, running for the office of President of the United States. I encourage you to forward this letter to your congressperson or senator, or directly to the candidates themselves. www.massageinsurancebilling.com.If you have any comments or questions, please contact me via my Web site,
Dear Presidential Candidates,
I could request more than 100,000 licensed and certified massage therapists write to each of you individually and bombard your offices, or we can choose to send each of you this one letter, which represents a good majority of us.
As insurance committee chair for the Florida State Massage Therapy Association and the insurance liaison for two of our major massage associations, I have fielded all insurance related questions over the past few years. I have had more than 20 years experience in the profession and as many years working with physician referrals and insurance-related cases. I ask on behalf of those in my profession, our patients, those who are unable financially to receive our care, and the physician's who refer cases to us that, as you put together your insurance or medical plans, make sure that all providers who are qualified by state licensure and/or national certification be directly reimbursed. Physicians have the right to select a qualified provider of their choice to provide medical services to their patients.
The reasoning behind this is the following: Physicians specifically refer their patients to those who specialize in the type of care they feel their patients need for improvement, and improvement should be the name of the game. They should be able to refer to physical therapists for that which they are proficient at, occupational therapists for the services that an OT specializes in, and the same for speech and language services being provided by a speech language pathologist.
Let me ask you this:. You would not want to go to a veterinarian to have your teeth cleaned, would you? Sound crazy? But make no mistake about it, many of the insurers will not reimburse a trained, licensed or certified massage therapy professional (in some states even considered health care practitioners under their licensing boards), but they will reimburse another health care professional to provide services they do not do, do not want to do, do not have time to do and are not trained to do. Does this make sense to you?
All massage therapists may not agree here because they are afraid their independence and freedom to make decisions and to charge their own fees may be taken away, as well as their freedom to choose not to accept medically referred cases and insurance for reimbursement. In other words, they are afraid we will lose the control of our profession as we have known it.
However, I am speaking for those who do believe they can help so many more patients: patients who need the therapy more than ever, such as hospice patients, lymphedema patients, veterans, those in nursing facilities, and those with injuries where they are unable to return to work, as well as other disability cases. We know that your help on this issue will open doors to many more opportunities for all involved. It's therapy that works, a therapy that most people love rather than regret having to receive. This, in itself, is healing.
I am asking on behalf of thousands from our professional field that you make sure all who specialize in their particular fields, when prescribed by a treating physician, be directly reimbursed by insurance plans.
This also must go for Medicare and self-insured ERISA-qualified plans, the reason being is that right now only physical therapists are allowed to be reimbursed for treatment (that a massage therapist best provides) when it's billed to Medicare as "incident to" physician services." Physical therapists are not all qualified with training in specific massage/manual and soft-tissue manipulation. They do not want to or cannot afford the time restraints, so patients are suffering in pain without quality care that is available.
We need not only for Medicare, but also for self-insured employer plans to allow services to be provided by and reimbursed to licensed and/or certified massage therapists. When a patient is seen by the most qualified provider for medical services prescribed by their physician, the employer can realize a considerable savings by not being required to pay a middle man to have their employees medically treated.
For further information on this subject, please do not hesitate to contact me. I will be delighted to work with you on this issue.
Click here for more information about Vivian Madison-Mahoney, LMT.
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