resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
The Clinical Versatility of Milk Thistle (Part 2)
Evidence is growing that the silymarin complex of flavonolignans from milk thistle can impact serum ferritin and iron overload in various clinical circumstances.
Changing the Cultural View of Medicine
Many hospitals in the U.S. are incorporating integrative clinics that include Traditional Chinese Medicine. Cleveland Clinic has led the charge for adding a traditional Chinese herbal medicine clinic to their existing acupuncture program.
The MRI: What to Do With the Results
As I wrote in my previous article on this topic, it is my goal for you, the doctor, to be an expert in interpreting MRI images yourself; and to be able to independently make decisions based upon a combination of clinical presentations and findings, followed by the MRI images.
Asking the Insurance Rep the Right Questions
One of the first or last questions a potential patient often asks is: "Do you take insurance?" An ill-informed or optimistic, "yes" can result in delayed or non-payment. Instead, just say: "Let me check if you are eligible first."
RAND Study Recruiting DCs
Dr. Ian Coulter, RAND / Samueli chair for integrative medicine and senior health policy researcher for the RAND Corporation, has issued a call for participation, recruiting doctors of chiropractic for a practice-based research study that will examine "the impact of evidence, outcomes, costs and patient preferences on the choice of treatment for chronic low back pain and neck pain."
Integrative Medicine Can Shape the Profession
As the AOM profession struggles to define the role of "integrative" medicine within their practices their schools and organizations, students, faculty, alumni and administrators at schools wrestle with discussions of how much, where, how, and what to "integrate."
From Antiquity to Modernity: Huang Qin Tang at Yale Medical School, Part 1
Traditional Chinese medicine is a coherent medical system with several unique characteristics: it originated almost 3,000 years ago; in its area of origin, it has been practiced without interruption since its inception.
Do Doctors Lie to Patients? (Do You Lie to Yours?)
In a previous column ["When Patients Lie (Bribe or Flatter)," Oct. 1, 2015], I discussed the issue of patients lying to doctors, and the many reasons why this can occur.
Billing and Coding for Moxibustion
Q: I am trying to locate a code for cupping and moxibustion, and have had various fellow acupuncturists indicate that they bill using the existing codes for heat, 97010 hot packs or 97026 infra-red for moxa and 97016 vasopneumatic device for cupping.
Lab Rats (Roaming the Streets)
The title of this article is an accurate description of American consumers (regardless of age) in the modern era.
The Roots of Insomnia
One of the most common clinical presentations is insomnia. Next to digestive disorders, sleep disorders are one of the most common complaints the clinician will encounter in daily practice.
How to Humanize Your Content to Create Stronger Relationships
Content marketing is about building relationships, whether that is through updates on social media, offers on your website, blog posts, email campaigns, or even printed material. Now days a business needs to make a human connection.
Yo San University Helps Make LA Communities Healthier
An element of healthcare training often overlooked is the residual benefit to communities served by Acupuncture and Oriental Medicine (AOM) schools nationwide.
East Meets West
Gung Hay Fat Choi. Welcome to the year of the Monkey. There will be fireworks for both January and February this year. What great celebrations.
Forgotten Options for Musculoskeletal Health
Challenges with musculoskeletal health are of tremendous concern for many people today.
Is There a Neurological Basis and Correction for Macular Degeneration?
Macular degeneration, aka AMD (age-related macular degeneration), is a common eye disease and a leading cause of blindness in people age 50 years and older, according to the National Institutes of Health National Eye Institute.
Percussion Therapy: An Experiment
My study of qi began more than 20 years ago — long before my study of TCM, points or pathways. It all started with an awareness in my hands and physical manifestations in the way of blockages while working on clients.
Ethics: The Glue That Holds Us Together
Kudos to the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) for creating a code of ethics for the nationwide profession and for deciding to make courses in ethics a requirement for certification renewal.
Window of the Sky Points
The acupuncture points known as Window of the Sky are a modern creation. There is no reference in Chinese medical texts for an acupuncture point category called Window of the Sky.
Diet, Nutrition and the Context of Risk (Part 1)
Food and supplement safety is a topic that often comes up when I speak to chiropractors for CE relicensing, even when it is not the advertised subject.
Chiropractic Around the World: WFC Country Reports December 2015
The following country updates are reprinted with permission from the December 2015 World Federation of Chiropractic (WFC) Quarterly World Report. Information is excepted for space and edited to DC-specific style guidelines.
Treating Pain: The Hypermobile Coccyx
When I write about the coccyx, I recognize that I am talking about a relatively small subset of patients. When I write for Dynamic Chiropractic, I am trying to reach 60,000 chiropractors.
Enhancing Performance in Cross-Fit Athletes
Cross-fitness centers are expanding in number and increasing in popularity. To remain relevant to this growing portion of society, practitioners need to learn about the exercises and injuries common to this group.
Taking Another Step Toward a Secure Future
In 2008, the Council on Chiropractic Guidelines and Practice Parameters (CCGPP) released a literature review on chiropractic care for low back disorders.
July, 2007, Vol. 07, Issue 07
Healing Hands, Inquiring Mouth
By Cary Bayer
Last summer, I was at the U.S. Open tournament in New York as Andre Agassi, who had announced his retirement from tennis at the event's conclusion, played fourth-seeded Marcos Baghdatis.Since the tournament is single elimination, this match could have been the American legend's last. The stadium rocked with excitement. As the match proceeded, it didn't seem the old warrior could beat this young stud.
But then, suddenly - perhaps due to pressure - Baghdatis began cramping. He called for the 10-minute injury timeout players are allowed and the trainer massaged his thigh. The treatment helped but it cramped again later in the match. Since the rules prevent players from getting additional massage on the same injury, this otherwise fast athlete hobbled around on the court in tremendous pain.
He eventually would lose to Agassi, largely because of an injury that was in desperate need of massage. Seeing this warrior giving everything he had while his body was unable to cooperate was painful to watch. All he needed was some continuous massage.
Baghdatis' pain was a perfect metaphor; it reminded me of all the tens of millions of people who walk around every day in pain and in desperate need of massage. Many are too proud to ask for support; some too macho to surrender themselves to the healing touch of your hands.
That's where your mouth comes into play. Mouths usually play little role - if any - in a massage. However, once you discover verbally what your client needs for that particular treatment, the session gets underway. But sometimes your future client needs the help of your mouth before they can get the help of your hands. Be proactive and ask if they would like a massage. It's a perfectly innocent thing to do. You might help prevent someone from "hobbling" around with pain and stress buried deep within the tissues and muscles of their aching body.
Most massage therapists, understandably, focus their time and money in developing their talent for use once they get a client onto their table. But succeeding as a massage therapist also requires getting them to your table. Allow me to tell you about a television commercial that's probably more than 40 years old but sheds a great deal of light on this matter.
I discovered this ancient TV spot when I worked in a previous lifetime at the great New York advertising agency Doyle Dane Bernbach. The commercial opens on a heavy virgin snow. It's about 5 a.m., and all is silent. The only sound you hear is a voiceover asking, "Did you ever wonder how the driver of the snowplow gets to the snowplow?" Then you see a man leave his home, start up his Volkswagen Beetle, navigate through the heavy accumulation and get out of the VW into a parked snowplow. Enough said. That commercial ran with little media backing so it's doubtful you ever saw it unless you watched a TV special about legendary commercials. I've found many people who've seen it just once, yet still remember it. That's because of the power of the provocative question it asks.
If we apply that insight to the marketing of a massage therapist, a paraphrasing voiceover might ask, "Did you ever wonder how the master of the massage table gets their clients to the massage table?"
Word-of-Mouth and Words From Mouth
Motion picture studios spend tens of millions of dollars producing a film, then sometimes nearly as much just to market it. It costs a lot to produce great theatrical previews, television commercials, print ads and so forth. And publicity to get the stars on The Today Show, The Tonight Show and everywhere else they can is expensive, too. While all of this is, no doubt, hugely important, nothing - not even outstanding reviews from the critics - affects a film's success as much as word-of-mouth from those who have seen it talking about it to those who have not.
As massage therapists, you're often encouraged by some consultants to spend time and money developing Web sites and ads (though not by me), write columns (only sometimes by me) and create newsletters (this one I agree with). But none of these are ever as important as the recommendations that come out of the mouths of your clients.
Let me say a little about the words that could come out of your mouth as well. The most effective ones are a simple question like, "Would you like to schedule a (fill in your favorite adjective here) massage?" Each therapist's adjective may vary; some opt for healing or relaxing, others for therapeutic, rejuvenating and so forth. Find the one that best describes your work and get used to speaking it.
Therapists who shy away from asking this simple question when they're in conversation about their work usually do so for two basic reasons: 1) they fear the person will say no, or 2) they fear they will be rejected. While it's true that a possible client might say "no," it's better to hear a bunch of "no's" than never ask the question at all. Why? If you hear a lot of "no's," you've been asking a lot more people than you usually do. That means you'll also hear a lot more "yes" responses. And that means you're getting a whole bunch of new clients. Disregard the negative and focus on the positive. And remember the famous Japanese proverb: "Fall down seven times, get up eight."
I'd like to offer a few words of clarification concerning the fear of being personally rejected. Nobody who rejects your offer for a massage is rejecting you; they're rejecting a massage - at least for now. When you take yourself out of the equation, your emotions don't have to be hurt and that's incredibly freeing. It's just a matter of changing the context in which you hold the asking of this question. If the context is that you're rejected each time you ask if someone wants a massage, then each time your adrenaline will flow and your self worth will be at risk. But once you keep your emotions out of it, there's simply a question - does this person want to get massaged? You have nothing to do with it. It's their choice - and often, what they wants is a massage from you.
Click here for more information about Cary Bayer.
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