Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Going On-Site With Chiropractic Care
The Foundation for Chiropractic Progress has released a position paper highlighting the financial, clinical and patient-satisfaction benefits of providing chiropractic care at on-site corporate health clinics.
Meet Cheyenne: Your Future Colleague
Allow me to introduce you to Cheyenne (Chey), the daughter of some of our family's closest friends. We attend and serve at the same church together, and have known each other for many years.
Nomenclature and Classification of Lumbar Disc Pathology: Version 2.0
The Nomenclature and Classification of Lumbar Disc Pathology consensus, published in 2001 by the collaborative efforts of the North American Spine Society, the American Society of Spine Radiology and the American Society of Neuroradiology, has guided radiologists, clinicians and the public for more than a decade.
The Risks I Took
We all take risks when we choose this profession. For some, it is not knowing if you can make a living practicing TCM. For others, it is parental or cultural disapproval.
I was sitting in a Pizza Hut in Peoria, Ill., with my friend Reggie, sometime in the spring of my senior year in college, when he started doodling on his paper placemat. In those days, the company had a picture of U.S. on the mats, showing all the locations of the "Huts" in the country.
Creating Relationships at Southwest Symposium
The month of May brought many interesting activities. As I have said in many previous columns this year, this profession is moving in a very exciting direction. Make sure you are getting involved. If you're not, you just might get left behind.
News in Brief
Investigating the Cellular Impact of Mechanical Force; National Board Seats (Not-So) New Officers at Annual Meeting.
Leg-Length Inequality and Pelvic Fixation: A New Approach to the Negative Derifield (Part 3)
A patient with sacroiliac fixation and dysfunction ordinarily demonstrates a noticeable leg-length inequality when placed in the prone position on the adjusting table.
Marketing with a Microphone
When given an option, it stands to reason that people prefer to do business with those they know, like, and trust.
Treatment of PTSD: An Opportunity for the Practice of Integrated Medicine
PTSD is widespread across America today. Not only do many of our honored men and women in uniform bring it home with them from the war zones they have been active in, but it often follows any life-threatening event people go through when their lives have been in danger.
An International Life: An Interview with Mary Elizabeth Wakefield
I met Mary Elizabeth Wakefield during her class last summer in Seneca Falls, New York at the Finger Lakes School of Chinese Medicine.
Free Yourself From the Pocketbook Practice
Let's take a journey together; there's an important lesson to be learned. Imagine a town or city just like yours.
Q&A With the First VA Chiropractic Residents
As you may have read previously, a major step forward for the profession occurred in July 2014 when the Department of Veterans Affairs began piloting a chiropractic residency program at five locations.
NCCAOM Video Contest
The NCCAOM is excited to announce the launch of the second annual video contest "Because it Works!" 2015.
Key Changes and Updates to the 7th Edition CNT Manual
Acupuncture Today recently interviewed Jennifer Brett, ND, L.Ac. regarding the updates to the CNT manaul.
Desert: A Metaphor from the Study of Genetics
In most of the human lives I know about, there are stretches of time which feel stagnant, or worse. We can feel adrift, or wounded and sidelined, and these times don't seem to carry much usefulness while they are unfolding.
The Source-Luo Point Combination, Part 2
The Da Cheng includes symptoms for the source-luo points that indicate when to use them for treatment. Yang defines the method as the guest-host (it is one of a variety of acupuncture point combinations called guest-host).
Sports Medicine 101: Surgery or No Surgery?
In the world of sports medicine, many careers are saved by surgeries that correct traumatic damage to the body. Muscle tears, ligament damage, fractures, spinal disc herniations, and joint instabilities are a few of the issues frequently addressed with surgical intervention.
Integrative Medicine for the Underserved: A Seat at the Table
Numerous organizations have risen to the challenge of providing care to medically-underserved populations and here we feature one such group.
The Three Heater Official
This Official, belonging to the element Fire, is responsible for maintaining and regulating the heating system of the body, mind, and spirit. It is named for its function. The trunk is divided into three "burning spaces" or "jiaos."
Should You Change an Athlete's Natural Running Form?
Once past the ankle, impact forces travel at about 200 mph into the knee. In addition to allowing the quad to absorb force, bending the knee (E) prevents the hip and pelvis from moving up and down too much (F), which is important for injury prevention and efficiency.
June, 2007, Vol. 07, Issue 06
Meeting the Emotional Challenges of Oncology Massage
By Tracy Walton, LMT, MS
Massage therapists often ask me how to manage the emotional demands of working with people with cancer. The answers are individual, so I hesitate to share my own approaches if they might not honor another's.
Therapists are right to ask about managing strong feelings; our emotions can bounce all over our inner world when we work with people who are ill.Over years of this work, I've certainly gone through a range of feelings. I've felt elated after hearing a client's promising test result. I've felt dread after watching a client's condition worsen. I've felt unfinished when learning of a client's death before I had a chance to say goodbye. I've felt satisfaction from hearing a client describe symptoms of relief from massage. I've felt peace and joy when marking a client's five-year "survivorship" after cancer treatment. I've felt respect and admiration when sensing a client's strength as they manage hard treatments.
Therapists are right to ask about managing strong feelings; our emotions can bounce all over our inner world when we work with people who are ill.
And I've felt sadness and emptiness at a client's regular appointment time, looking out at an empty waiting room, reminding myself that my client passed away. I've felt sadness and emptiness that my client no longer has a body that needs my help or companionship.
These are ordinary human feelings, nothing unusual or out of place, yet I think they are deepened in a relationship of touch. When I touch a client's body, a body that bears the story of illness, treatment and healing, it makes a particularly deep impression on me. Even with a one-time client, I am moved. I have more to lose and more to gain as I let my client's life touch mine, as I walk with them in some small way along their journey.
Touch intensifies the connections between us. Add on the fact that massage therapists tend to be a sensitive lot, and the specter of possible emotions in this work can seem overwhelming. It's worth asking, "How do I manage?" and giving good thought to measures that might ease the way. Managing feelings doesn't mean stifling or ignoring them. It doesn't mean work without being affected by them. But as the "operations manager" of my own small life, I'm learning to create the infrastructure to weather the feelings that pass through me. To the extent that my approaches prove useful to others, I offer them humbly here. All are straightforward, and we've heard them before - but the call to do our work refreshes the call to take care.
Looking back on this list, I am aware that these suggestions may serve all of us, not just massage therapists working with a certain population. The humanity of our work bestows blessings and challenges on us all. And every little self-care measure counts - if not for our clients, at least for ourselves.
Click here for more information about Tracy Walton, LMT, MS.
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