resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
A Reality Check – and a Chance to Educate
Imagine working in the public relations department of nutrition retailer General Nutrition Corporation (GNC) and reading the The New York Times announce...
Recreational Cannabis Use and TCM
Many people are drawn to cannabis for its effects physically, mentally and emotionally. Medically, cannabis has some legitimate uses, however the scope of this article is limited to the recreational use of cannabis.
Primary Spine Care: Addressing Concerns & Criticisms
The Dec. 1, 2013 issue of Dynamic Chiropractic included an article describing the implementation of a training program for primary spine practitioners (PSP) within a metropolitan region and supported by a large BC/BS plan.
Atypical Femoral Fractures and Bisphosphonate Use: What to Watch For
Bisphosphonates (BP) are popular drugs, with more than 8 billion in sales in 2008; however, profits have declined as patents began expiring. Nonetheless, BP remain the most commonly prescribed drugs for patients at risk of osteoporotic fractures, with several million prescriptions written every year.
There Really is No Room for Sexism
Recently, Matteo* (a transgender male) approached me during a break in an advanced shiatsu class in Berlin where he was one of two men in a group of 20 women. "Pamela. Don't forget to remind the translator to include male endings."
Interpersonal Skills 101: Enhancing the Value of Our Patient Interactions
Recently, I read an interesting article in our local newspaper titled "The Value of Human Interaction." The article presented comments from a senior editor for Fortune magazine who discussed "Civility in the Business World."
Impacting Chiropractic's Future With Technology
When it comes to electronic health records (EHR), Robert Moberg and Dr. Steven Kraus are two of the leading industry experts on the topic.
An Excerpt from TCM Case Studies: Pediatrics
This excerpt is reprinted with permission from Jamie Wu. TCM Case Studies: Pediatrics was released in 2014 by People's Medical Publishing House.
The Dietary Supplement Research Dilemma
I do not care what the truth is, one way or another; I just want to know it. And when it comes to dietary supplements, the truth can be hard to find for a number of reasons.
Help Update the LBP Practice Guideline
The Council on Chiropractic Guidelines and Practice Parameters has announced the release of an updated Clinical Practice Guideline for Chiropractic Management of Low Back Pain for stakeholder review and comment.
A Well-Kept Secret: 5 Element Acupuncture, Part II
Supervising acupuncture interns at a TCM college, it has always struck me how funny it is to hear the clinic manager tell the patients that the Five Element clinic specializes in treating emotions, as if patients with physical pain have no emotions!
Avoid Random Treatment of Trigger Points (Part 2)
We must acknowledge that the fascia, which surrounds literally everything in our bodies, including every muscle fiber, is more than just a covering.
The Way We Are Designed: A Conversation with Gil Hedley, PhD
I was first introduced to the work of Gil Hedley by Tom DiFerdinando. He gifted me Gil's DVD series.
Low Back Pain: Posture and Movement Analysis
When performing static and dynamic movement analysis of the lumbopelvic hip area, begin with standing visual posture analysis of the pelvis, and then perform lumbar range of motion and assess what you might see during normal versus abnormal lumbar flexion motion.
TCM Congress in Rothenburg is Largest in Western World
In the medieval town of Rothenburg, deep set within the Bavarian countryside in Southern Germany, the TCM Kongress Rothenburg each year draws around 1.200 participants from more than 40 different countries to attend the biggest TCM conference in the Western world.
Expanding Access, Branch by Branch
The big news coming from Capitol Hill isn't merely the recent introduction of a pair of bills designed to expand chiropractic services in the Veterans Affairs and military health care systems; after all, similar legislation has made its way through Congress before, never reaching the Oval Office for presidential signature.
Treating Beyond Pain
More often than not, when a patient presents to the office, it is for a pain complaint. Headache, neck pain, low back pain, sciatica, carpal tunnel... The pain is often the focus of the patient's mindset, and they don't often have any thought of what comes after the pain.
B Vitamins Improve Memory, Prevent Brain Atrophy
The 2010 OPTIMA study showed that the accelerated rate of brain atrophy in elderly with mild cognitive impairment could be slowed via supplementation with homocysteine-lowering B vitamins, which included folic acid, vitamin B12 and vitamin B6.
The Need for a New Medical Model: A Challenge for Biopsychosocial and Ecopsychologica Medicine
Chinese medicine speaks of alignment between humans, heaven and earth. It is a complex view with a focus upon relationship. These are comprehensive ideas with no specific terms in contemporary medical practice.
Will You Be an Amplifer or a Mute?
These times are changing, and changing quickly. There have been many challenges to this profession throughout the past few years. The challenge is to talk, then talk and talk some more about this medicine.
Converting More Patients to Your Practice
In 2013 and 2014, the theme was "the money is in the list." This meant that if you had a big email list, you were really making some "cha-ching." Unfortunately, having thousands of emails doesn't equate to thousands of dollars in profit.
January, 2007, Vol. 07, Issue 01
Are You Convinced?
By Jenn Sommermann, LCMT
Massage therapy comes as a second career for many people. Often, a large part of our identity is wrapped up in that previous profession. However, times have changed and many people are coming to this profession first.That thrills me because massage therapy is being considered a viable career path. However, if you are young and coming to massage therapy from your primary education, you still might have your identity invested in other things. Either way, if you are not comfortable with whom you are in this new role, how can others be? It's hard to successfully market oneself for a new position you are not yet completely comfortable in. If I may borrow an analogy, it's like putting on someone else's overcoat. It will suffice, but doesn't quite fit right.
It takes a certain amount of effort and time to make that mental transition; to convince yourself you are a now a massage therapist. I had a similar experience coming from a corporate career that I had been in since college. It was all I knew, and for many years, it was my identity. It was hard for me to introduce myself as a massage therapist without some sort of internal giggle. Was I really a massage therapist? Could I pull it off? Did I sound convincing? Add to that the fact I was so elated with my new identity; I was already giddy. What I found was not that I had to convince others; rather, I had to convince myself.
In the big picture of marketing, convincing yourself of your new profession seems like a natural place to start. If you are ambivalent about whom you are and what you are doing for your profession, no one else will be convinced. You must be secure in the product you are bringing to the table if you want the public to react favorably. In this case, you are the product. You have to know what you are selling and be able to communicate it. If you hesitate about your new profession, others will pick up on the insecurity and the initial impact of the first impression will be diminished. The first contact with a prospective client must be positive. There should be no wavering about whom you are or what you can offer. Your interaction must be clear and compelling for it to be truly successful. You know the saying: "You don't get a second chance to make a first impression."
Consider the following example. You run into an old friend from college. You have not seen each other in a few years and you have no idea what they are doing for their profession, so you ask them. With a weak and indecisive answer, they tell you they are in business for themselves. The type of business is irrelevant if the answer is unsure and faltering. Are you anxious to utilize their product? Do you feel comfortable and secure about their ability to provide good service? Suppose their response is upbeat and affirmative. Would your reaction be different? If they express themselves with enthusiasm and eagerness, would you want to learn more and invite a dialogue?
Put yourself in the same situation. You run into a friend you have not seen for a while. They ask you what you are doing now. Do you have an answer? Does your answer sound secure? Is your dialogue filled with "ums" and "you knows"? Do you meet eyes, or do you stare around in other directions? Do you sound convinced about what you do? Say to yourself, "I am a massage therapist." How does that feel to you? Only you can answer these questions and judge what your feelings are. If they are less than convincing and there is any hesitation, practice is needed. If you feel confident, you are ready to continue.
I am a big believer in having a "canned response" for the question, "What do you do for a living?" The question comes up all the time. From the dinner party to the kid's soccer games, it's the number-one greeting question. Are you prepared with an answer? Remember, the average attention span is about 30 seconds, and in that time, you can attract a new client, educate someone about massage or lose the opportunity completely. Your words and the way you relay them have the power - so why not be prepared?
This is not to say the answer needs to be a monologue or sound like it was rehearsed. Rather, a prepared response should roll off your tongue and not have to be labored over. It should be sincere and come from the heart. It should show enthusiasm for your work and be articulate. It can be altered for the audience and the event. However, the basic outline can be memorized and perfected for any occasion.
I encourage my students to practice their "spiel" and have several versions in their bag of marketing tricks. This usually is one of the homework assignments and is done in front of the class. Through teaching and watching students present their spiel, I have found that many of them get tongue-tied saying "Swedish massage." Try it yourself. How does it sound? Now, imagine being nervous. When a situation is charged, wouldn't you prefer to know the phrases that hang you up? If you can't say it well, don't say it. Instead, I offer the solution of saying "Swedish-based massage," and it works great!
Often, my students approach me about how difficult or silly this exercise seems. Only after they graduate do they recognize the importance of the activity, and many have thanked me for forcing them to do it in the first place. Of course, your spiel will evolve as you evolve in the profession. That's the fun. Keep practicing and stay focused.
Click here for more information about Jenn Sommermann, LCMT.
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