Lost A Sale, But Initial Phone Consultations â€” A Big Part Of Brilliant Customer Service
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Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
October, 2006, Vol. 06, Issue 10
The Present Meaning of Life
By Dale G. Alexander, LMT, MA, PhD and Lansing Barrett Gresham
In our previous article, "The Mind is the Source of Our Stress" (www.massagetoday.com/archives/2006/04/02.html), we described how the mind superimposes its predictive models of "what is going to happen" upon one's present time experience.We have all reacted to a flicker of stimulus that vaguely reminds us of a past hurt, but that doesn't recognize the difference in context, people involved and the range of our expanded options for adult behavior. We simply react, instead of consciously "choosing." Our mind dutifully functions as our guard dog, but operates from a point anchored in the past. This is the pendulum swing of the mind, from the past to the future, rarely pausing to experience the present moment.
Touch slides in under the radar of the mind.1 Touch accesses the matrix of meaning assignments. Touch creates a crucible for gestating new experience, and thus new conclusions within ourselves and about the world. "Touch conveys the meaning of life," most specifically, that our sense of individual worth and our sense of belonging can change.2 These shifts occur because touch allows the human nervous system to update itself, bypassing the models and rules set down by the mind, and to develop new reference points from which to make present time choices. This is how one transforms the rigidity of the mind, from the "inside-out."
Touch does not change what has happened in a client's life, yet it invites them to expand into all levels of human consciousness: spiritual, energetic, emotional, physical and mental. With the full depth and breadth of this expanded perspective, that which seemed so large, poignant and endless, finally can be assimilated, digested, reconciled and accepted. Like a pinprick on a giant.
Last year, the analog of a framed mirror emerged in my awareness following a day of particularly intense sessions. It consisted of an appreciation for how various clients had moved traumatic experiences and profound confusions from the mirrored glass to the wood frame that held the mirror. No longer a "reflection of themselves," their gauntlet of difficulties now had the capacity to support a more complete and integrated reflection of their wholeness.
In ancient Hebrew, "reconciliation" means "to change through the gut."3 In The Body's Map of Consciousness, Lansing details many astounding emotional and energetic correlations with our gastrointestinal tract and other body sites. Among these are aspects of "hiding from self and from others" associated with the ascending and descending portions of the colon; "confusion" associated with the great length of our small intestine; "unfairness, blame and resentment" associated with the gall bladder and spleen; and "shame" associated with the pancreas and duodenum, to name but a few.4
As I write these emotions: hiding/shame, confusion, unfairness, resentment and blame, I can feel their resonance within myself. Who among us has not experienced these emotions? Certainly, too, do our clients. We all have the desire for our intentions and behavior to match, to be congruent, but this is not possible when our minds are driving the bus, because its models and rules are set in a previous reality that no longer exists.
Touch acts as a bridge, a pole vault, a dissolver of rigidity, and as an energetic transformer to the creation of our present meaning of life. As babies, our parents' quality of touch defined our world. The energetics of their emotions combined to help create the soup in which we swam. Babies don't have the ability to perceptually separate "self from other." What our parents felt, we felt, and we experienced ourselves as the very source of their feelings.
It appears that this "feeling others so deeply and experiencing ourselves as the source of those feelings" is so universal as to be considered part of the game board of life. In the normal progression of personal maturity, we are innately oriented to develop the ability to distinguish where we end and another begins. Carl Jung referred to this process as individuation.5
This represents a partial description of our personality development as humans, but it also suggests a reflection of our spiritual unity and our origin in consciousness: coming from unity to experience a life that will inherently involve separation, randomness and the crowning opportunity for "choice." This appears to be how we grow as souls, through our choices, in the context of a world where we will feel alone, and where we are unable to control what the consequences of our choices will be. Uncertainty is real, and it's the wellspring of free-choice.
Separation is the most poignant feeling for us as humans, and we all experience some degree of its stab. Aside from the mind's function to assist us in "fitting in" so that we might physically survive, its belief systems, the sergeant-at-arms, function to come up with a reason(s) for feeling so separate. We call these our issue(s).6
Touch, like water, can find the cracks in the seams of our belief systems. Just because something was so before does not mean that it is now. This is the "shift in perception of possibility" that is a marker for real change, real transformation, the re-assertion of our depth of creativity which is our birthright as human beings. For those of us who touch with the intention of assisting the healing process, these perspectives encourage us to embody our touch with those qualities which promote the full range of our human consciousness! It encourages us to recognize the sacredness of entering onto the field in which clients may expand their capacity to perceive the possibilities both within and for themselves, and for the world. We sense this is why most who read this have chosen the "path of touch" as central to their life purpose.
Click here for more information about Dale G. Alexander, LMT, MA, PhD.
Lansing Barrett Gresham, founder of Integrated Awareness®, has more than 30 years of touch and movement work utilizing enhanced perception. He has co-authored two books, Ask Anything and Your Body Will Answer and The Body's Map of Consciousness®. For more information please visit www.inawareness.com.
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