Lost A Sale, But Initial Phone Consultations â€” A Big Part Of Brilliant Customer Service
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ACA or ICA: Which Best Represents You?
Last June, I was honored to represent Texas ICA members as their representative assemblyman at the ICA Annual Meeting in Kansas City.
Calculating Billable Units
I recently learned of an office that was audited based on the number of acupuncture sessions performed in one day. Is there a maximum number of sessions that can be performed in one day?
Leg-Length Inequality and Pelvic Fixation: A New Approach to the Negative Derifield (Part 2)
As we noted in our previous article, with a positive Derifield (+D), the doctor observes the reactive (shorter) leg in the prone position that becomes longer or "crosses over" in the flexed position.
Marijuana, Apathy and Chinese Medicine, Part 2
A talented young woman presented herself with emotional mood swings, which included being nervous, anxious and jittery.
The Nectar of Plants: Essential Oils and Chinese Medicine
Essential oils are a very hot topic these days, especially with the likes of the Ebola virus and the resurgence of measles lurking in our awareness, but when I first became interested in Chinese medicine, essential oils weren't on the radar screen for acupuncturists.
The Source-Luo Point Combination
The luo collaterals are part of the acupuncture channel system presented in the Su Wen and the Ling Shu (The Nei Jing). The function and clinical application of the luo mai are primarily presented in chapter 10 of the Ling Shu, however, they are also found in others chapters in the Su Wen and the Ling Shu.
Our Biggest Challenges to Compete in Wellness Care
In the first article in this four-article series [May 1 DC], I made the case that chiropractors should either embrace offering lifestyle wellness in their practices or face the possibility of losing their place in the wellness care marketplace.
The Modern Acupuncturist
You studied ancient Chinese medicine, but I'll bet you don't practice it! Contrary to popular belief, our medicine has evolved A LOT over the years. Let's take a brief walk through history and discover the differences between ancient and modern acupuncturists.
Use Technology to Gain New Patients and Improve Efficiency
From the smartphone in your pocket to your microwave oven, advancements in technology have made almost every aspect of our lives easier.
How One Little Symbol (#) Gets You More Patients
Are you struggling to get more fans or followers for your acupuncture practice? Or are looking for ways to simply connect with your patients? Or do you just want to know how to keep them engaged (comments, retweeting, liking and sharing)?
Acupuncture in the U.K. Today: A Personal View
When asked to write a short piece on the current state of the U.K. acupuncture profession, my first response was to say it has all been relatively quiet.
We Get Letters & Email
A House Divided? (May 1 issue) provoked significant response from readers. Here are several of the surprisingly similar comments we received.
First Do No Harm?
There's no questioning the frightening nature of breast cancer, which strikes one in eight women in the U.S. – eclipsed only by skin cancer in terms of prevalence.
Giving Vets the Care They Deserve
The Department of Veterans Affairs (VA) administers the largest integrated health care system in the United States.
The Year to Make Things Happen
It is hard to believe that the Year of the Ram – 2015 is half over. Time seems to be moving especially fast. This is the year for things to happen for the acupuncture profession.
What Does Success Mean to You?
Recently, I was asked to speak to young, budding businesswomen about running a successful business — and at first I thought, "Me? You want me to speak to others about success?!"
TMF 2015 Scholarships
The Trudy McAlister Foundation (TMF), a nonprofit organization established to support students who are on track to make contributions either to clinical practice and/or to the understanding of the role of Traditional Oriental Medicine, has announced the 2015 scholarship recipients.
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients in May 2014, researchers showed that drinking the equivalent of 2-4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
Rethinking Musculoskeletal Pain – A Public Health Perspective
The American Public Health Association (APHA) is the world's oldest and largest association of its kind, founded more than 140 years ago and boasting over 25,000 members.
Breath: The Movement of Oxygen and Energy
I remember with surprising clarity the first time a patient started crying during an acupuncture treatment I was giving. This is now quite a long time ago, back in 1999, when I was a student.
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients, in May 2014, researchers showed that drinking the equivalent of 2 to 4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
A Poor Choice for Pain Relief
Acetaminophen is the most popular pain reliever in the U.S., accounting for an estimated 27 billion annual doses as of 2009. With 100,000-plus hospital visits a year by users, it's also the most likely to be taken inappropriately.
Professional Credentialing and Board Certification: An Ethical Faux Pas
Because of the Affordable Care Act, health care systems are coordinating care through accountable care organizations (ACOs) in order to reduce the cost of care and improve quality of care.
Acupuncture and the Pulse
In 1991, I attended a martial arts workshop hosted coincidentally by Sung Baek, a martial artist and the head of his lineage as a Korean trained acupuncturist. I was enamored by the details Sung could attain from the pulse, as told to me by some of his apprentices.
Spieth Thanks His Chiropractor After Historic Masters Win
Jordan Spieth didn't just capture the hearts of golf enthusiasts worldwide with his record-setting, wire-to-wire victory at the 79th Masters Tournament.
April, 2006, Vol. 06, Issue 04
The Zen Teachings of TV Commercials, Part 1: How to Find Happiness and Peace of Mind
By Cary Bayer
The last thing you might expect to find in a massage journal is a column about the wisdom of television commercials. But, as we say, God works in mysterious ways - humorous ones, too. This coaching column has always been dedicated to finding the lessons available in everyday life, when we're ready to see them, even in the most overlooked places.Every massage therapist has many desires, but the three near the top - if not at the very top - are happiness, peace and financial success.
This column shows how multinational advertisers have been giving profound teachings on these topics for years - and still do every night on your TV screen. If you watch consciously, you might find that the message is coming to you less from McDonald's than from the Universe.
But, let me back up a bit. Half a lifetime ago, I worked at a large advertising agency for three years and, for a couple of years before that, as an editor at Adweek, reporting on advertising, marketing and media. Even though all copywriters and art directors want you to choose their products over their competitors', they're not in cahoots with the Devil; nefarious, seductive and sometimes insidious, yes; but evil and demonic, no. I know firsthand they are good people.
Advertisers often pump hundreds of millions, and sometimes billions, of dollars into mini-messages to make you like them and buy their wares. Their slogans are pop-culture mantras repeated nightly. (That's where the billions of dollars of TV time comes in.) Ad agencies run these messages for their clients' bottom lines. But because the Universe has more profound purposes than increasing brand market shares, "Its" creative intelligence often encodes a deeper meaning into ad messages. These become electronic wisdom, inspiring an enlightened life of peace and prosperity.
You might wonder, after taking a yoga class, how TV spots could possibly lead you to a peace greater than the one your clients feel after getting off your table. Allow me to explain. Centuries ago, the great yogi Maharishi Patanjali preserved kernels of wisdom on spiritual development in verse form called The Yoga Sutras of Patanjali. That classic inspired "The Yoga Sutras of Television Commercials" that follows.
Verse 1: You Deserve a Break Today - Stress Management (McDonald's)
As a massage therapist, you succeed in your business because your clients recognize the therapeutic value they receive from a restful and rejuvenating break from their daily activity. An hour-long treatment each week likely will help restore balance to their bodies. The Puritan ethic suggests that such treatments are an indulgence; after all, you don't need them to live. And they're right; you don't need them. But life is more than just work, productivity and need; it's also about rejuvenation, recreation and desire.
Since 1971, McDonald's has flooded our consciousness with a vital message: You do deserve a break today. Not for a Big Mac with cheese, as the copywriter intended, but for stress management, for you and your client, as the Universe intended.
Verse 2: The Pause that Refreshes - Transcendence (Coca-Cola)
The principle of rest and activity McDonald's introduced in verse 1 is expanded upon by Coca-Cola in this verse, suggesting that not only do you deserve a break today, but that the break also refreshes you. After years of twice-daily breaks of Transcendental Meditation (I've taught it to hundreds of people since the 1970s, as well), I can speak from experience when I say the pause refreshes physically, mentally and spiritually. TM, of course, simply is one form of stress management - albeit the most thoroughly researched by scientists. There are many other stress management techniques that can help you recharge your batteries on every level. Yoga, Tai Chi, Qi Gong and breathwork are a handful of such methods. The method you choose isn't important; what's important is to give yourself a break, a daily pause for multi-level refreshment. Besides, you deserve it. So where does this rejuvenation come from? Coca-Cola clarifies that point in the next verse.
Verse 3: In the Back of Your Mind, What You're Hoping to Find It's the Real Thing - Where to Go for Transcendence (Coca-Cola)
As a human being, you're continually in search of greater happiness. Becoming a massage therapist is something you did to give yourself greater joy. Learning Thai or Lomi-Lomi methods, for example, were further expressions of this natural quest. We all find happiness in our own ways. But what if you could find a place where a concentrated, virtually unlimited reservoir of happiness was available?
There is one that exists, and great teachers throughout history have pointed us inward to find it. The Bhagavad Gita, where Yoga was taught for the first time, locates this reservoir of joy at the source of thought, at the basis of (or back of) your mind; it's transcendental. Since happiness is what you always seek, and since it exists in abundance at the back of your mind, what you're always hoping to find can be found at the back of your mind. And, Coca-Cola is right; it is the real thing.
Verse 4: You Can Be the Happiest Place on Earth - Tap the Joy Deep Within, (Disney)
Disney has been depicting each of its magic kingdom amusement parks as "the happiest place on earth." But they're wrong, and Coke is right: the happiest place on earth isn't there; it's at the quietest level of your own being, deep within you, at the back of your mind. Coca-Cola is right about the location of what you're looking for (verse 3), but it's Disney, in this verse, which recognizes that this "real thing" is pure happiness.
Naturally, none of the commercials described can give you the happiness and peace you seek, but they do tell you that you deserve to experience it (verse 1); that it's refreshing (verse 2); that it's within you (verse 3); and contact with it can turn you into the happiest place or person on earth (verse 4). That's quite a bit for the 30-second interruptions you use as an excuse to go to the fridge or bathroom.
Part two of this article, which will focus on how to create success in your activities and prosperity in your massage business, will appear in a future issue.
Click here for more information about Cary Bayer.
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