Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
April, 2006, Vol. 06, Issue 04
The Mind Is the Source of Our Stress
By Dale G. Alexander, LMT, MA, PhD and Lansing Barrett Gresham
As articulated in our previous article ("Move Your Mind and Engage Your Brain," Massage Today, February 2006), your mind is not your brain, nor your soul, spirit or psyche.It's only a sliver of your consciousness. It's that portion of human consciousness that assigns meaning to sensory information. These meaning assignments emerge from both what we were taught by our caretakers and from what we decided within ourselves.
We postulate that the mind awakens into neocortical dominance somewhere between 28 months and four years of age. Its pre-eminence derives from the increasing ability to combine the newly developed awareness of sequencing (time) with the apparent results (causality) of intention experimentally acted out in the world. This is what is happening during the period our culture labeled the "terrible two's."
From conception until the above age range, learning is principally associative, not sequential. During this initial period of development, highly charged emotional events are deeply grooved into the nervous system, but without assignment of cause - external or internal. The language of "always" or "never" is a clue that our clients have dipped into an experience that is very young indeed.
Once the child has acquired some mastery of the developmental sequences required to navigate gravity within the three dimension of space, and has gained a sense of time, it becomes driven to predict cause and effect sequences in the behaviors of others, external events and within themselves. Once in control, especially with the aid of the later-developing prefrontal cortices, the mind functions to retroactively assign predictive causality to all of the elements which were part of any highly charged events the infant/toddler experienced before the mind was in charge.
The biological implication of this tendency has an obvious tendril to our evolution as a species from predator/prey relationships. The tawny flash of the tiger as it circles you in the forest carries with it grave consequences if ignored. Once survival-enhancing, now it degrades our capacity to experience "choice" in the present moment. Instead, we react to a flicker of a stimulus that vaguely reminds us of a past hurt, but without recognizing the differences of context, people involved and the range of our expanded adult options for behavior.
What hurt before, will hurt again, is the mind's chief refrain. Pain is bad. Pain is wrong. Thus, the mind actively seeks out information to confirm its predictions of what will hurt and how. It filters information, preferring the negative. It replays recordings of past sensory experience, superimposing what was upon what is happening in the present moment. All of this arouses the nervous system. This persistent state of arousal is what we commonly experience as "stress."
We are all perfectly adapted to circumstances in which we no longer live. This is the dilemma of human development: that the models of life and rules for conduct the mind has created are based on the options a toddler can perceive. Lacking the ability to clearly distinguish or even experience the separation of self from other, a "separation" which every loving parent does their best to diminish, these building blocks grow largely from the infant's energetic and emotional experiences of its caretakers. This biologically aids our capacity for bonding and survival, yet emotionally and energetically, we often are left with a tangle in our perceptions of where we end and others begin.
The mind takes in no sensory data. It predicts. It anticipates. It concludes what is going to happen before present-time, or simply more recent, sensory experience can validate the predicted outcome. Thus, whenever our minds are in charge, we experience loops of familiar behaviors and emotions, because we are dependant upon these very same mental body models and rules about the world and about what it has concluded is possible (or not). Because the mind assigns meaning to behaviors, feelings and events, it also makes the rules about what is good and bad, right and wrong, regardless of the actual present-time reality one senses and feels. Because the mind cannot process the streaming of moment-to-moment sensory data, it is rooted in the past and can only flower in the future. Current exploration, experimentation and discovery are all of necessity stunted in favor of what is deemed predictable - and thus, safe, by the mind.
The mind commandeers the sympathetic portion of the autonomic nervous system, as well as longer-acting neurotransmitters such as cortisol, dopamine and epinephrine, to keep us in alert mode, seeking out cues and clues that will support its models about what is going to happen. This is a functional definition of stress, often referred to as hypervigilance in psychological circles. No wonder we hear our clients so often speak of feeling trapped by their life circumstances and feeling as though they have so few real choices.
In our previous article, we endeavored to set a foundation for comprehending the essential truth that the historical belief that the mind reflects either the whole or the pinnacle of human consciousness is far from accurate. Instead, we assert that the mind is a guard dog, indiscriminate in its barkings, and preventing us from reaching our vast potential to perceive the possibilities that might enhance our lives. We affirm what they already have experienced; namely that touch might stimulate profound shifts in the quality of your clients lives.
In the next installment of this series of articles, we will be emphasizing how touch can directly help by conveying "The Present Meaning of Life."
Click here for more information about Dale G. Alexander, LMT, MA, PhD.
Lansing Barrett Gresham, founder of Integrated Awareness®, has more than 30 years of touch and movement work utilizing enhanced perception. He has co-authored two books, Ask Anything and Your Body Will Answer and The Body's Map of Consciousness®. For more information please visit www.inawareness.com.
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