resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
It might have been a miserable start to the day in the heart of downtown San Diego. A heavy rain had soaked the large homeless population congregating near the intersection of Third Avenue and Ash Street as they waited for a free breakfast to be served at the First Lutheran Church on the corner.
Adjusting the Occiput on the Atlas
You may never see a particular set of patients in your office – the ones who are either afraid of neck adjustments or have had a bad experience. A vast majority of those who had a bad experience did not have a life-threatening vascular event.
We Get Letters & E-Mail
We Have Come a Long Way – But There's a Long Way to Go; Grounded and Connected.
Finding Balance in the Clinic
This past December, I celebrated 11 years in practice. I seriously don't know where the time went. I feel beyond blessed and grateful to be practicing our profound and beautiful medicine and to be helping guide my patients restore a state of optimal health.
Leg Length and Pelvic Fixations
A common component of low back pain is sacroiliac joint dysfunction. Signs of SIJ dysfunction can include fixation with reduced range of motion, and localized pain or joint laxity and inflammation.
Are You Really a Healthy Eater?
I always giggle a little bit (to myself) when someone comes into my office and informs me that they are a healthy eater. What exactly does that mean? Does that mean they eat sugar in moderation? And what's that, exactly?
Neuroscience: Where Western Medicine and Chinese Medicine Can Come Together
The recent advances in neuroscience are truly incredible. With this expansion of scientific knowledge, I would like to see even more research into the neuroscientific basic of acupuncture and Chinese Medicine.
The Top Seven Website Mistakes Clinics Make
The majority of acupuncture clinics finally have a website for their business. Having a website is crucial for being found online through Google, Facebook and review sites like Yelp.
It's Time to Create a Strong Acupuncture Footprint
Footprints in the sand. Footprints in the snow. Where do these footprints go? Some are big, some are small, but footprints are made by all.
Joint Supplements for Athletes (Part 1)
Maintaining joint health should be a daily focus for athletes. Joint health is a complex issue for everyone, but for athletes it poses a greater concern.
Case Histories from Bali: Treating Balinese Chidren with TCB and Shonishin
When I moved to the island of Bali in 2005, I offered my services in Bumi Sehat, which means Healthy Mother Earth, a free birthing center for poor and disadvantaged local women located in Ubud.
Acupuncture and Homeopathy: Bioenergetic Brothers
Acupuncture and homeopathy share an important healing principle: bioenergetics. "Bio" means "life," so bioenergetics is literally "life energy."
A New Era of Injury Awareness Means a New Focus on Prevention
Despite a dramatic Super Bowl last month, the National Football League has taken quite a few hits lately concerning player injuries, particularly concussions.
What's Triggering That Point?
An orthopedic friend recently saw a patient of mine. He felt an injection of a trigger point (TP) at the upper trapezius and surrounding areas was necessary, since that was the patient's area of chief complaint and there was a tender, radiating nodule.
The Easy Way to Learn How to Document ICD-10
The 2015 Work Plan for the Office of the Inspector General (OIG) includes a focus on chiropractic services. This means chiropractors can expect to see more audits and reviews in the coming year because private payers pay attention to the OIG's focus as well.
Old TCM Sayings: Treat the Front to Treat the Back
Chinese medicine college was, and always will be, a memorable time. It was a time of massive personal and professional growth.
Reflections: The Art of Teaching Asian Medicine
Over the past three decades, my global workshops have been translated into German, Swiss German, French, Romansch, Spanish, Lithuanian and Xhosa. Time to offer you new teachers a few tips!
Put the Social Back Into Social Media
Social media is more than a passing fad, it is definitely here to stay. Social media apps and channels of distribution may evolve, but the concept of social media is now big business and a part of all our lives.
Online Efforts That Convert Traffic Into Patients
Most chiropractors are using "dinner with the doc," "refer a friend," customer appreciation days, grand openings, health fairs, chamber of commerce meetings, and other networking events to get new patients.
Connections Worth Making
"If most doctors are like me, [they are] isolated physically and professionally. I do not make the time to connect with other doctors and also a lot of doctors do not want to be connected for a lot of reasons. Dynamic Chiropractic keeps me grounded and connected.
March, 2005, Vol. 05, Issue 03
Is Your Business Thriving or Diving?
By Colleen (Steigerwald) Holloway, LMT
The number one question massage therapists ask me during a business consultation is, "When is my business going to start thriving?" My reply is always, "Your business will start thriving when you change what you are currently doing." Some therapists would argue that they've tried everything and nothing seems to work.Others would simply agree because they haven't been doing much to promote their businesses. The bottom line is this: If your business is not thriving, then whatever you are doing right now to promote your business is not working. Sadly enough, there are so many easy methods of marketing you could be doing right now to increase your business that require little or no financial risk, only a mere commitment of your time. Here are some important questions to consider:
Do you follow up with clients after their appointments?
How would you feel if you went to your dentist and had your wisdom tooth removed and the very next day the dentist called to ask how you're feeling? You would most likely be surprised that the dentist took the time out of his or her busy schedule to call you. You would also get the feeling that the dentist truly cared about you, right? Would this gesture leave you more inclined to return to that dentist in the future? Would you refer anyone to this dentist? The answer is yes, of course. That simple gesture will leave a lasting impression.
Following up with your clients takes about 15 minutes out of your day, and the rewards can be significant. Make it a point to follow up with your clients and while you're on the telephone, suggest they make a future appointment if they haven't already done so.
What products do you recommend to your clients that you could be carrying and selling to them?
During my 10 years of doing massage, I regularly recommended my clients purchase certain products to help them either ease or prevent their pain. I would send them out my door and off to another location to buy the products. Then it finally occurred to me that I could be selling these products to my clients, saving them the inconvenience of having to travel to another location, while earning money for my business. I also had clients who would comment on how much they loved the scent of the massage lotion I was using, or the CD that was playing. It also occurred to me that if I had these products available, they would be inclined to purchase them.
If you are not currently selling retail products in your business, or the products you do carry are not flying off the shelves, it's time for you to create a list of products you regularly recommend to your clients, as well as a list of the products they ask about. These lists will tell you what products will sell well in your business.
What marketing books do you read?
You can always gain knowledge from reading a marketing book. Today there are several marketing books specifically written for massage therapists. Additionally, there are several Web sites and businesses that promote marketing for massage, and some offer free business tips. Are you capitalizing on this information? Take some time to investigate your options. Write down the names of the books that are available and start reading them. Spend an hour on the Internet looking into the Web sites that pertain to massage and marketing. You'll find free business tips, marketing programs, newsletters and other tools to help your business.
What marketing classes have you taken?
Massage therapists tend to be technique "collectors." They strive to learn every technique available to maximize their ability to give a great massage. Now, don't get me wrong; I'm all for improving your skills so you can help your clients. However, whether you've mastered one technique or 30 techniques, if no one knows how good you are, your skills are useless. Marketing classes, especially those specific to the field of massage therapy, can help you gain knowledge in building your clientele and income.
The possibilities are endless when it comes to creating a thriving massage business. The only thing required is your effort. If you are wondering when you'll have a thriving business, the answer lies within you. When would you like one? When are you going to do something about it? If you are consistently looking for new ways to market your business, you will find them.
If you ask yourself daily "What can I do to dramatically increase my business?" the answers will present themselves.
I'll close by asking you, "In which direction is your business going? Is it thriving or diving?"
Click here for previous articles by Colleen (Steigerwald) Holloway, LMT.
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