resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Term Limits: What's in a Word?
It was the French historian and philosopher Voltaire who once declared the Holy Roman Empire was neither holy nor Roman nor an empire.
Sleep, Less Sleep or No Sleep?
I had a dream I wasn't getting enough sleep. It was a very realistic dream, even though I was probably slightly awake and not really deep dreaming. Most likely I had been dozing, caught in that twilight of sleep and wakefulness.
Integrating Art with Clinical Practice for Patients with PTSD: The Artemis Project
Are you restricted by those one-on-one clinic dynamics? Why not join colleagues and clients in experimental group settings? Three of us volunteered to do just that in Austin on behalf of women veteranss from all branches of the service.
The Acupuncturist's Problem
I want share with you some observations and insights into what seems to be the most common problem my colleagues in the acupuncture profession struggles with. If you also struggle with this problem, I hope you get a valuable "aha" moment from reading this.
Turning a Blind Eye to History – and Reality
The American Medical Association is taking the Supreme Court's Feb. 25, 2015 decision exactly as it always does – by turning a blind eye to history, legal precedent and reality.
A House Divided?
The American Chiropractic Association's House of Delegates voted on 30 resolutions at its annual business meeting in Washington D.C., but two in particular took immediate center stage due to their controversial nature.
5 Simple Steps to Create an Effective Marketing Calendar
In the educational experience of most healthcare practitioners, business and marketing are overlooked topics.
Functional Hip Impingement (Part 1)
Every time I sit down to write an article, I realize how much more there is to know about musculoskeletal pain. I also learn something new every time. (I want to give special thanks to Lucy Whyte Ferguson for assisting with this article.)
PCOM Granted Regional Accreditation
Pacific College of Oriental Medicine (PCOM) recently announce it has received regional accreditation from the Western Association of Schools and Colleges (WASC). This achievement reflects five years of hard work on the part of faculty, staff, and students.
Low Back Pain in Professional Golf: A Common Muscular Relationship
Every sport creates its own unique demands on the body. Some sports require such a myriad of body positions that assessing pathology is often difficult and unpredictable.
Optimism = Compassion = Trust
A randomized clinical trial recently published online in JAMA Oncology examined how patients viewed their doctor based upon how the practitioner presented bad news to the patient.
Talking to Patients About Lumbar Facet Denervation (Medial Branch Neurotomy)
Lumbar facet denervation, more appropriately termed medial branch neurotomy (MBN), is a procedure that may be considered when patients suffer from recalcitrant non-radicular axial back and/or leg pain.
Medicine is Clumsy, Don't You Be
All medical systems have clumsiness in them. If the technique isn't, the practitioner is. Everyone in every form of medicine is striving to improve. That is why we call it practice.
How Much Do You Know About the Benefits of Birds Nest?
Edible bird's nest is the nest made by the Swiftlet bird of Southeast Asia that is usually prepared as a soup and prized in Chinese culture as a healthful delicacy.
The Tide is Rising in the Acupuncture Profession
Former President Ronald Regan said, "When the tide rises all boats float." The tide is rising for the acupuncture profession. Many forces outside the profession are helping the tides to rise.
Animal Acupuncture: A Case Study in the Treatment of Traumatic Injury in the Equine
The rise of animal acupuncture in the U.S. began in the early 1970's as a result of the work by members of the National Acupuncture Association in Westwood, Calif.
5 Tips for Using Pinterest to Market Your Practice
Pinterest is a very popular, but often under-utilized, social media platform where people can bookmark, or "pin," fun and interesting things from all across the internet.
Marijuana, Apathy and Chinese Medicine, Part 1
This article was written in response to the unheeded acceptance of marijuana as a harmless substance that potentially does good when used for the medical relief of pain.
Applying the Thin Skull Principle
The "thin skull" principle, also known as the "you take your victim as you find them" principle, is a legal principle that can be summed up by the following statement.
The Challenges of Integrating Eastern and Western Medicine
My Masters thesis was titled, "The Challenges of Integrating Eastern and Western Medicine," which highlighted several reasons why it is hard for these two worlds to mix.
February, 2005, Vol. 05, Issue 02
Trust and Expectations
By Cliff Korn, BS, LMT, NCTMB
By now, you have probably already read this issue's top story outlining assertions of wrongdoing in the National Certification Board for Therapeutic Massage and Bodywork's (NCBTMB) election process.The news of this possible wrongdoing pains me; the situation is needless and is potentially evidence of a betrayal of trust by one of the most powerful and influential organizations in the massage therapy profession.
I know it also pains the volunteers who serve on the board and committees of the NCBTMB. Their organizational culture is not one that enjoys or allows much airing of dirty laundry; however, initial fact-finding indicates that Elizabeth McIntyre's complaint contains a certain amount of credibility since the NCBTMB's documented bylaws and policies have been vague in defining criteria.
In a nutshell, McIntyre maintains that although she is currently a sitting member on the Board of Directors (BOD), the NCBTMB nomination committee advised her that she does "not meet the current criteria for consideration" to run for a second term. According to McIntyre, this incident suggests that the NCB's nominations process is not fair or equitable, and further asserts that personal differences within the BOD affect the election process and that a "power play to control the BOD and the ballot process is occurring." If McIntyre's assertions ultimately prove accurate, the NCBTMB has exhibited an egregious breach of trust in the community it serves and will have outlived its useful life.
Of all the entities in our profession, the NCBTMB has long touted the highest of ideals and standards. Its statement of organizational purpose - its entire reason for being - is to foster high standards of ethical and professional practice in the delivery of services through a recognized, credible credentialing program that assures the competency of practitioners of therapeutic massage and bodywork. If the NCBTMB is indeed stacking the deck and manipulating the elections process to ensure a skewed result in populating its BOD, then it is the worst violator of its own standards. A grand house on a crumbling foundation cannot be expected to stand for long.
I am pleased that the NCBTMB took McIntyre's complaints seriously and investigated them. To the best of my knowledge, the NCBTMB nominating committee does not have substantial criteria to review for anyone desiring to run for the BOD. NCBTMB Bylaws state only that "Members of the Board of Directors, except for the public member, must: 1) be Nationally Certified in Therapeutic Massage and Bodywork (NCTMB), 2) have a minimum of three (3) years experience in the profession of therapeutic massage and bodywork, and 3) be in good standing with the NCBTMB." Period, exclamation point - that's it.
Unless there is a secret document in a safe somewhere, to my knowledge, the above passage is the sum and substance of qualifications for someone to sit on the BOD. It is also the only criteria mentioned in NCB's Articles of Incorporation, Bylaws, or Policies and Procedures. Without some clearly defined hurdles for prospective board candidates to clear, it is unfathomable to me that a nominating committee would find a sitting board member who has not been censured or sanctioned unqualified for re-election. Is the NCBTMB suggesting that it made grave errors in the past by letting McIntyre "slip through by mistake" and can correct that mistake by pulling her name from the ballot now? Does the NCBTMB think the certificant base is too stupid to realize that there might be better candidates for the position than an incumbent? Either suggestion makes me shudder.
As saddened as I am by this story, I am equally saddened by what has not been affirmed in all of this. I know many of the NCBTMB volunteers personally; I know them to be decent, honorable hardworking people doing their best to do right by the profession and the public. I also know that, contrary to McIntyre's allegations, the NCBTMB Board of Directors has no interfering capabilities in the nominating process or a desire to do so. The committee who reviewed the candidate's applications worked autonomously from the BOD. I know because I "lived in that house!"
I have chaired NCB committees, served as a director, and ultimately served as a chairman of the BOD. I know the culture; I know the effort those individuals expend on our behalf to make our profession the best it can be. I remember the untold hours I spent as chair of that organization dispelling myths about the NCBTMB. It is easy to suspect the NCB of myriad faults. It is a private, nonprofit, tax-exempt, autonomous, voluntary credentialing organization and as such, it doesn't have "members," or need to answer to or provide answers to massage therapists as a whole. I feel that the NCB has frequently accepted poor advice from its advisors and has chosen to use "legalspeak" to avoid real answers to real questions by real massage therapists. Coupled with a history of poor customer service, the NCB became an easy target for distrust. Those who choose to look, however, will find that the intent - if not the results - has always been for the highest good. I have personally never been more proud of any activities than those I did in support of the NCBTMB's goals.
The NCB certainly has not asked for my opinion of what to do about the situation it finds itself in now, but as I understand it, its recent problem-solving actions have gone a long way to ensuring that similar election questions are no longer raised. For one, it is in the process of completely revamping the entire election process from the bottom up. Giving McIntyre another chance to get on the ballot seems like a good first step to problem resolution. Developing real qualifications and criteria in policy that is made public is another step. If McIntyre's name is ultimately put on the ballot, it is then the responsibility of every eligible voter to determine if someone who took an internal matter and made it public while also campaigning for public support (an activity prohibited by NCB policy), can actually serve as an effective member of the team. I think not.
The NCBTMB has well over 80,000 certificants. A large majority of states regulating massage utilize the National Certification Examination (NCE). While it is technically a voluntary credentialing organization, the fact that many states require the NCE makes dealing with the NCBTMB an involuntary requirement. The NCBTMB arguably impacts more massage therapists than any other entity in our history. As such, the expectations are that the high ethics and standards espoused by the NCBTMB are reflections of how it functions internally. If it is it to remain in a position of authority and influence, the NCBTMB must earn the right to do so and accept the needs of the profession - not determine, then dictate them while breaking the rules it has set for itself.
The fact that it has recognized its systematic shortcomings and is actively arranging to revamp its systems to earn public trust, shows that NCBTMB's lofty ideals have not disappeared. McIntyre will get another shot at having her name on the ballot, as will all others who were previously reviewed by the NCBTMB's nominating committee. Hopefully, the form-letter language will be modified so that rejected candidates will understand that there were other, more qualified candidates to choose from, not that they didn't meet ambiguous selection criteria.
One of my favorite "curmudgeons" said recently, "In the absence of sufficient supportive information, the human brain will nevertheless construct meaning." I hope I have not fallen into that trap in my observations here. Scandal is a terrible thing for everyone, and this one certainly gets in the way of much of the good that the NCBTMB has done for the profession. If the NCBTMB satisfactorily exorcises this demon, I feel it deserves our support in fulfilling its ideals. If it chooses not to or fails to do so for other reasons, it will have not regained our trust and will likely wither and die.
Thanks for listening!
Massage Today encourages letters to the editor to discuss matters related to the publication's content. Letters may be published in a future issue or online. Please send all correspondence by e-mail to or by regular mail to:
Former editor of Massage Today, Cliff is owner of Windham Health Center Neuromuscular Therapy LLC. He is nationally certified in therapeutic massage & bodywork and is licensed as a massage therapist by the states of New Hampshire and Florida. Cliff is a member of the International Association of Healthcare Practitioners; a professional member and past president of the New Hampshire chapter of the American Massage Therapy Association; a certified member of the Associated Bodywork & Massage Professionals, Inc.; and a past chairman of the board of directors of the National Certification Board for Therapeutic Massage & Bodywork.
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