resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Are You Really a Healthy Eater?
I always giggle a little bit (to myself) when someone comes into my office and informs me that they are a healthy eater. What exactly does that mean? Does that mean they eat sugar in moderation? And what's that, exactly?
Acupuncture and Homeopathy: Bioenergetic Brothers
Acupuncture and homeopathy share an important healing principle: bioenergetics. "Bio" means "life," so bioenergetics is literally "life energy."
Adjusting the Occiput on the Atlas
You may never see a particular set of patients in your office – the ones who are either afraid of neck adjustments or have had a bad experience. A vast majority of those who had a bad experience did not have a life-threatening vascular event.
Neuroscience: Where Western Medicine and Chinese Medicine Can Come Together
The recent advances in neuroscience are truly incredible. With this expansion of scientific knowledge, I would like to see even more research into the neuroscientific basic of acupuncture and Chinese Medicine.
The Top Seven Website Mistakes Clinics Make
The majority of acupuncture clinics finally have a website for their business. Having a website is crucial for being found online through Google, Facebook and review sites like Yelp.
Leg Length and Pelvic Fixations
A common component of low back pain is sacroiliac joint dysfunction. Signs of SIJ dysfunction can include fixation with reduced range of motion, and localized pain or joint laxity and inflammation.
The Easy Way to Learn How to Document ICD-10
The 2015 Work Plan for the Office of the Inspector General (OIG) includes a focus on chiropractic services. This means chiropractors can expect to see more audits and reviews in the coming year because private payers pay attention to the OIG's focus as well.
It might have been a miserable start to the day in the heart of downtown San Diego. A heavy rain had soaked the large homeless population congregating near the intersection of Third Avenue and Ash Street as they waited for a free breakfast to be served at the First Lutheran Church on the corner.
A New Era of Injury Awareness Means a New Focus on Prevention
Despite a dramatic Super Bowl last month, the National Football League has taken quite a few hits lately concerning player injuries, particularly concussions.
The Conscious Evolution of Healing, Part 2
The idea of transmission is very important in the Chinese medical classics. According to author Claude Larre, the ancient Chinese were highly interested in the connection between things. Nothing was looked at as an isolated entity.
It's Time to Create a Strong Acupuncture Footprint
Footprints in the sand. Footprints in the snow. Where do these footprints go? Some are big, some are small, but footprints are made by all.
What's Triggering That Point?
An orthopedic friend recently saw a patient of mine. He felt an injection of a trigger point (TP) at the upper trapezius and surrounding areas was necessary, since that was the patient's area of chief complaint and there was a tender, radiating nodule.
Online Efforts That Convert Traffic Into Patients
Most chiropractors are using "dinner with the doc," "refer a friend," customer appreciation days, grand openings, health fairs, chamber of commerce meetings, and other networking events to get new patients.
Joint Supplements for Athletes (Part 1)
Maintaining joint health should be a daily focus for athletes. Joint health is a complex issue for everyone, but for athletes it poses a greater concern.
Finding Balance in the Clinic
This past December, I celebrated 11 years in practice. I seriously don't know where the time went. I feel beyond blessed and grateful to be practicing our profound and beautiful medicine and to be helping guide my patients restore a state of optimal health.
Reflections: The Art of Teaching Asian Medicine
Over the past three decades, my global workshops have been translated into German, Swiss German, French, Romansch, Spanish, Lithuanian and Xhosa. Time to offer you new teachers a few tips!
Put the Social Back Into Social Media
Social media is more than a passing fad, it is definitely here to stay. Social media apps and channels of distribution may evolve, but the concept of social media is now big business and a part of all our lives.
Case Histories from Bali: Treating Balinese Chidren with TCB and Shonishin
When I moved to the island of Bali in 2005, I offered my services in Bumi Sehat, which means Healthy Mother Earth, a free birthing center for poor and disadvantaged local women located in Ubud.
Connections Worth Making
"If most doctors are like me, [they are] isolated physically and professionally. I do not make the time to connect with other doctors and also a lot of doctors do not want to be connected for a lot of reasons. Dynamic Chiropractic keeps me grounded and connected.
Old TCM Sayings: Treat the Front to Treat the Back
Chinese medicine college was, and always will be, a memorable time. It was a time of massive personal and professional growth.
September, 2004, Vol. 04, Issue 09
Safety While Working Alone
By Colleen (Steigerwald) Holloway, LMT
During massage school, never once did it occur to me that I was preparing for a career that would leave me isolated for the majority of my workday. After all, my technique classes were full of other students chatting and learning.Even the student clinic was brightly lit and somewhat noisy.
It wasn't until about a month into my career, when I was waiting for an unknown male client to arrive for a six o'clock appointment, that it dawned on me that I was going to be alone in the office - and in a room for an hour - with someone I did not know. Not only was this client a stranger, he was a stranger who was about to be completely "in the buff," covered only with a sheet. "If I'm going to be vulnerable, I should at least have a plan for my safety," I thought, while awaiting his arrival.
We've all been in this situation. Even male therapists experience the occasional female client who makes a suggestive or inappropriate comment that leaves the therapist wondering what kind of services the client is seeking in addition to professional massage. As massage therapists, it is essential to create a safe environment and plan your exit in advance so you will know what to do if your safety is ever at risk.
Screening Clients on the Telephone. Safety begins when the client calls for an appointment. A caller should not hesitate to give you a last name and telephone number. If the caller refuses, I would question the reason why and, in turn, refuse to grant the caller an appointment. Likewise, if a client refuses this information on the health intake form, I would refuse the appointment.
If the caller asks if you accept "tips," nine times out of 10, you are being asked if you will include sex in your treatment for extra money. My response would be, "Gratuities are accepted for exceptional professional services; however, sex is never a part of our service."
When the Client Arrives. Just prior to the arrival of your client, close any doors to other rooms so the client will not know if other people are present in your office or home. Keep several lights on outside the treatment room, as well.
During the Appointment. Make sure someone knows where you are, with whom, and when your appointment will be finished. If you have a cell phone, bring it into the treatment room with you and keep it within reach, or place it in your pocket. Of course, you will turn the ringer off, but keep the telephone turned on. If the client makes an inappropriate comment or gesture during the appointment, it is best to end the appointment and leave the room.
Whether you collect the fees for the appointment is not important; what is more important is your safety. I have known many therapists who tolerated an inappropriate client because they needed the money. It is never worth the money to risk your safety. If you let a client act inappropriately, the client will think the behavior is acceptable and continue.
On-Site Appointments. Your safety is most at risk if you are going to a client's home or hotel room because you will be unfamiliar with the location. Make it a point to survey the location inside and out, taking note of all exits when you arrive. This will prepare you for a quick exit should it become necessary.
After you arrive and greet the client, use your cell phone to call someone (or your answering machine) while in the client's presence. State where you are, including the address and/or room number, who you are with, and that you will call back when the appointment is finished. This will deter anyone with preconceived ideas from taking action. Keep your cell phone in your pocket or apron as a backup.
In my career of 10 years, I am thankful to say I have had only two mishaps with clients who acted inappropriately, although I've warded off many potential problem clients on the telephone. The first client was a nudist and thought I should adhere to his belief system. The second squirmed for 10 minutes on the table before flipping over without my prompting. Instead of accusing the clients of acting inappropriately, I simply told them that I was uncomfortable and left the room.
If you have a safety plan in place, you will be less vulnerable. Unfortunately, sometimes we come across those in our profession that abuse or misunderstand what massage is all about. Plan for your safety and enjoy your career.
Click here for previous articles by Colleen (Steigerwald) Holloway, LMT.
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