Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Exploring and Learning from the Gift of Life
I'm grateful to have had the opportunity to teach cadaver dissection classes and workshops with Stephen Cina at the New England School of Acupuncture over the past seven years, first through the Sports Medicine Acupuncture Program and later as a NESA elective course.
Making Public Health a Chiropractic Priority
As highlighted in this edition's News in Brief, Rand Baird, DC, MPH, FICA, FICC, editor and occasional author of our long-running column, "Chiropractic in the American Public Health Association", was recognized by the organization recently for 40 years of membership.
The Source-Luo Point Combination, Part 3
Dr. Nguyen Nghi (NVN) was born in Vietnam and is one of the most important scholars, writers, teachers and practitioners of modern time. Many of his theories and applications are the source of modern teachers from Europe and the United States.
Merger Creates New Model of Care
Two San Francisco powerhouses of holistic healing, the American College of Traditional Chinese Medicine (ACTCM) and California Institute of Integral Studies (CIIS), are merging. Together they are building a visionary approach to applied integral health.
Adding Microneedling to Your Clinic for Results and Profit
Microneedling has taken the beauty world by storm over the last 10 years. Under the names dermaroller, microneedling or skin needling you will see these treatments listed in the services of nearly every fashionable beauty salon and day spa in the country.
Online Marketing Basics: Google Ranking, Part 1
We all know there is so much opportunity with online marketing. And, let's face it, if you don't have a presence online with a website and social media, you are probably not where you want to be.
Melatonin: A Promising Natural Agent in the Prevention of ALS
A number of years ago, experimental studies suggested melatonin could block key steps in the development of Alzheimer's disease, primarily by acting as a brain antioxidant and inhibiting the build-up of beta-amyloid plaque in the brain.
A War You Can Help Patients Win
The average American consumes approximately 60 percent of calories from sugar, flour and refined oils. A donut is a good example of a so-called "food" that represents these calorie sources.
Colon Health and TCM
I still remember many years ago, the loud "Yuck" from my wife at the time when we were together watching the Chinese movie "Last Emperor."
Lower-Extremity Overuse Injuries: Primer on Causes and Corrections
From ankle sprains to stress fractures, shin splints to plantar fasciitis, the research is clear: These common overuse injuries of the lower extremities – among dozens of others – may be related to abnormal foot function in your patients.
The Art of Creating a Healing Space
I always advise my graduates to examine their group practice or treatment rooms with fresh eyes after they leave my CE workshops. I tell them, "Ask yourselves - is your space qi filled, welcoming and healing? Or is it cold and clinical?"
The Integrative Medicine Puzzle: Putting the Pieces Together
The conversation is changing in the broader healthcare community with patients actually moving the discussion toward more integrative topics. Patients today want to know their options.
News in Brief
Support of F4CP Continues With Latest Donations; Walter Reed Honors Dr. William Morgan; Recognizing 40 Years of Public-Health Activism; Allstate Decision Reversed.
Technology Meets Practice: Chiropractic Every Day
About a year ago, I had an interesting conversation with a DC who made house calls. When I asked why, she was quick to explain she learns much more about her patients when she sees them at home than she could ever observe in the office.
Data: The New Frontier in Health Care
Your practice is empowered with the data you need to improve patient health, run a more efficient (read: profitable) practice, get paid in timely fashion and help show the efficacy of chiropractic on the national stage in the midst of sweeping changes in health care!
Treating LBP in Golfers: Beyond Basic Assessment
The drive to master the most efficient swing demands a tremendous amount from the lower back. Maintaining stability in a flexed posture, supporting torso rotation and repetitively supporting the golf swing all put the lower back in a vulnerable position.
Can Acupuncture Treat Knee Pain?
Recently, an article in the Journal of the American Medical Association concluded that, "neither laser nor needle acupuncture conferred benefit over sham for pain or function" among older chronic knee pain patients.
Medicine as Metaphor
The practice of medicine is both an art and a science. We study and learn the system so that when the time comes to apply it, there is a greater possibility of successfully helping others.
Abdominal Acupuncture for Eye Healing: The Sacred Turtle and Ba Gua Map
Our ideas about western medicine have shifted in recent decades, while the public is asking more from health care providers.
Aetna Updates 97140 Policy
In a development the Association of New Jersey Chiropractors is calling "a resounding victory for chiropractors nationwide," Aetna Insurance Company has updated its national reimbursement policy regarding 97140 (manual therapy), reaching an agreement two years after the association filed a declaratory judgment suit in federal court against the insurer.
The Roots of TCM in Depression Treatment
In traditional Chinese medicine, there is historical precedent for the treatment of so-called "Shen" (Heart-Mind) disorder, or disorder/dysregulation of the spirit, which is also considered as distinct but not separate from the cognitive function of the brain.
Treat Every Patient as an Athlete
Frontal-plane movement pattern dysfunction can set the stage for musculoskeletal injury. Frontal-plane stabilization is essential during the normal activities of daily living: think single-leg stance and gait cycle.
June, 2004, Vol. 04, Issue 06
The Courage to Go for It
By Cary Bayer
Vince Lombardi, who coached the Green Bay Packers to victories in the first two Super Bowls, was not just a taskmaster obsessed with winning; he was also a coach committed to having players give their all and not give up.It's fundamental to the yang world of football as much as to the yin world of massage. Mary Pickford, the movie star who co-founded United Artists with Charlie Chaplin and Douglas Fairbanks, wrote: "If you have made mistakes...there is always another chance for you...you may have a fresh start any moment you choose, for this thing we call 'failure' is not the falling down, but the staying down."
It's not the falling down, but the staying down. This is precisely where so many LMTs get confused. They have dreams of developing their massage businesses in a particular way, but their fears of doing what is necessary to realize their dreams stop them. They fear that if they go for what they really want - like creating a well-known and successful practice, for example - they might fail. They might like to do chair massage in corporations or incorporate more exotic massage modalities, like Thai or Lomi Lomi, but are afraid to approach corporate executives or worry that such techniques might cause more conservative clients to think less favorably of them. They think that failing in and of itself is something terrible. (In baseball, the best players - Willie Mays, for example - make it to the Hall of Fame even if they fail 70 percent of the time!) The truth is, you fail if you don't try.
Future hockey Hall-of-Famer Wayne Gretzky, who scored more goals than anyone else, said, "You miss 100 percent of the shots you never take." Imagine what would happen if you started to take some new "shots," like going after more affiliations with chiropractors, spas or physical therapists; studying new massage techniques; or going after more clients by marketing yourself in a big way.
I coach my massage therapist clients that success results from living life with gusto. Every time you go after what you really want, you win. That's because going after what you really want involves unfolding your inner being and requires overcoming fear and resistance - and that's a huge win. If your actions don't meet with the results you desire, you still win for the simple reason that you went after what your heart truly desired.There are also times you win twice because sometimes, when you go after what you really want, a wonderful thing happens - you get it!
I've privately coached some three dozen massage therapists in the past couple of years and have seen how frightened they can be of feeling discomfort; at the slightest tinge of fear, they pull back and never go after their hearts' desires. Others give up after one failed attempt. I coach my clients to persevere, commit, and show the universe that they mean business. When they do, the universe shows its commitment to them and responds in a positive way - with support. Synchronicities take place, and they find themselves in the right place at the right time, meeting the right person. It could happen anywhere: in a supermarket checkout line, at the dry cleaners, at a Starbucks. They might find their next client: a corporate human resource manager to hire them to do a big chair massage program, or a chiropractor looking for a massage therapist.
Imagine how many more decades of slavery the Hebrews might have had to endure had Moses given up each time the hard-hearted Pharaoh refused to let his people go. Thomas Edison, who failed some 10,000 times in experiments to find the proper material for the filament in his light bulb, wrote: "Many of life's failures are people who did not realize how close they were to success when they gave up." You might be reading these words by candlelight had Edison been a quitter, and consider this: The genius inventor was actually grateful each time an experiment failed. His rationale was simple: He knew that he had one less road to go down to reach his goal. Imagine conducting your massage business with such certainty, faith, patience and fortitude.
Many massage therapists believe that if things don't come easily, it must not be what the universe wants for them. This couldn't be further from the truth. Liberation didn't come easily for the Hebrews, even with Moses working as a veritable channel for the highest power of the universe. Nirvana didn't come immediately to the Buddha either; he had his own challenges to deal with. Think of your favorite movie: doesn't the hero or heroine overcome some obstacle to realize a higher greatness? The universe often wants to see what you're made of and wants to see your commitment. Show your mettle and desire and you will receive support to handle the obstacles.
Do you stay in life's slow lane, content with the status quo, attached to your comfort zone? If you do, it might prevent you from getting into the real zone, where the universe blesses you with grace, success and greater income. "To the degree we're not living our dreams, our comfort zone has more control of us than we have over ourselves," wrote Peter McWilliams. So, which zone do you want to live in - the seductive comfort zone where your life is really about just coasting - or the liberating zone, where your actions carry a gift of grace beyond what you normally could accomplish on your own?
Beverly Sills, the great opera singer, wrote, "You may be disappointed if you fail, but you are doomed if you don't try." When you pursue your desires with passion - whether they're desires for enriching your personal life or desires for expanding your massage business - life becomes infinitely richer even if you don't succeed. Who you become in the process is much greater than who you were in your comfort zone. To taste heaven on earth, you must reach beyond your limit. Imagine running your massage business and your life the way the hero of Man of La Mancha did in that show's classic song, The Impossible Dream:
You can create a massage business that grows out of your deepest dreams. Now isn't that something worth getting up for each morning?
Click here for more information about Cary Bayer.
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