Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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The Winter of Life: A Personal and Chiropractic Practice Perspective
Last November, my wife and I invited an elderly relative, Uncle Josh, to spend the winter with us. He was 82 years old at the time and turned 83 during his stay. As soon as he accepted our invitation, we began preparing.
Exploring and Learning from the Gift of Life
I'm grateful to have had the opportunity to teach cadaver dissection classes and workshops with Stephen Cina at the New England School of Acupuncture over the past seven years, first through the Sports Medicine Acupuncture Program and later as a NESA elective course.
7 Reasons You Want a Beacon in Your Office
Have you heard about how "beacons" are transforming the way businesses interact with their customers? Beacons are low-energy Bluetooth devices that have the ability to send information to a smartphone app.
Research: Know What You're Talking About
Have you ever seen a patient in your office with multiple serious health problems you weren't sure exactly how to address?
Abdominal Acupuncture for Eye Healing: The Sacred Turtle and Ba Gua Map
Our ideas about western medicine have shifted in recent decades, while the public is asking more from health care providers.
An Unexpected Superfood: All About Eggs
About 40 years ago, excessive dietary cholesterol was labeled a public health concern. Specifically, it was thought that there was a causal link between consumption of cholesterol-laden foods and increased risk of heart disease.
Are You Making the Wrong Impression?
Taking a page from Stacy and Clinton of The Learning Channel's hit television program, "What Not to Wear," we recently published an article in the summer issue of Chiropractic History: The Archives and Journal of the Association for the History of Chiropractic, that explores the evolution of physician attire from prehistoric times to the present.
Colon Health and TCM
I still remember many years ago, the loud "Yuck" from my wife at the time when we were together watching the Chinese movie "Last Emperor."
Adding Microneedling to Your Clinic for Results and Profit
Microneedling has taken the beauty world by storm over the last 10 years. Under the names dermaroller, microneedling or skin needling you will see these treatments listed in the services of nearly every fashionable beauty salon and day spa in the country.
Melatonin: A Promising Natural Agent in the Prevention of ALS
A number of years ago, experimental studies suggested melatonin could block key steps in the development of Alzheimer's disease, primarily by acting as a brain antioxidant and inhibiting the build-up of beta-amyloid plaque in the brain.
Medicine as Metaphor
The practice of medicine is both an art and a science. We study and learn the system so that when the time comes to apply it, there is a greater possibility of successfully helping others.
The Source-Luo Point Combination, Part 3
Dr. Nguyen Nghi (NVN) was born in Vietnam and is one of the most important scholars, writers, teachers and practitioners of modern time. Many of his theories and applications are the source of modern teachers from Europe and the United States.
Merger Creates New Model of Care
Two San Francisco powerhouses of holistic healing, the American College of Traditional Chinese Medicine (ACTCM) and California Institute of Integral Studies (CIIS), are merging. Together they are building a visionary approach to applied integral health.
The Roots of TCM in Depression Treatment
In traditional Chinese medicine, there is historical precedent for the treatment of so-called "Shen" (Heart-Mind) disorder, or disorder/dysregulation of the spirit, which is also considered as distinct but not separate from the cognitive function of the brain.
Exercise Recommendations for Healthy Aging
Aging is inevitable, but how you age is not. Common physical signs of aging include decreased muscle mass, decreased muscular power, increased body fat, and decreased aerobic (lung) capacity.
Looking Back: Abstracts From Chiropractic History (Summer 2015 Issue)
The following abstracts are reprinted with permission from Chiropractic History, the official journal of the Association for the History of Chiropractic. Chiropractic History is the leading scholarly journal of the chiropractic profession dedicated to the preservation and dissemination of the profession's credible history.
Reverse Digit Span: A Useful Assessment Tool for Patients With and Without Concussion
Reverse digit span is an easily administered test of attention span. It is a component of the SCAT3 test, which is frequently used to assess concussion. It has been part of the armamentarium of cognitive assessment for many years.
Can Acupuncture Treat Knee Pain?
Recently, an article in the Journal of the American Medical Association concluded that, "neither laser nor needle acupuncture conferred benefit over sham for pain or function" among older chronic knee pain patients.
Online Marketing Basics: Google Ranking, Part 1
We all know there is so much opportunity with online marketing. And, let's face it, if you don't have a presence online with a website and social media, you are probably not where you want to be.
The Integrative Medicine Puzzle: Putting the Pieces Together
The conversation is changing in the broader healthcare community with patients actually moving the discussion toward more integrative topics. Patients today want to know their options.
Chiropractic Care and Risk of Stroke: The Shoe Moves to the Other Foot
For decades, numerous papers have linked upper cervical chiropractic care to the incidence of vertebral artery dissections and stroke.
November, 2003, Vol. 03, Issue 11
Feedback on Insurance Issues
By Vivian Madison-Mahoney, LMT
This month, I felt it might be inspirational to share a few of the many comments I receive about my articles. Many readers expressed thanks for my article, "The World of the Injured Worker," (www.massagetoday.com/archives/2003/06/11.html) and my understanding for their pain and problems with the "system."
I am a lieutenant on the Miami Dade Fire Rescue Department and a veteran with 26 years of service.Your article, "The World of an Injured Worker," hits the nail on the head! The progression of care (and lack of it) has been my concern for many years. I had the fortune of being cared for by healers like you during my deployment to the Oklahoma bombing incident. The care given allowed me to work well beyond what my injuries and pain would have normally allowed. I thank you all again for that.
I am an RN that sustained a severe cervical/thoracic job injury. I am fighting the Texas workers' compensation system and have written to state representatives, medical examiners, etc. My neuromuscular therapist gave me your article about injured workers. I would like a complete copy to give to my doctor, a DC. I have had the same thing happen to me with the IME doctors. I plan, at some time, to rewrite the Texas Workers' Compensation Act and submit it in favor of patient rights, not insurance company rights.
Thank you for the article on the steps an injured worker will face in workers' compensation cases. Yes, I was one. It would have helped to know the various steps I would go through. By the way, I have referred two Internet groups involved in disability and illness, and recently sent [the article] to an environmental specialist office at a conference on environmental illness. Great article.
The following letter is in response to my article, "Fees" (www.massagetoday.com/archives/2002/10/10.html).
I have enjoyed your articles in various publications over the years and credit you with my original education in the subject of insurance reimbursement. I honor you in all my classes as the pioneer of our profession in this subject. I have written a book on the same subject and have tried to follow your lead through the years. I respect the intent set by you in integral billing. I am a practicing therapist and love my profession, and wish to elevate it to its rightful place in health care. I understand that some therapists have the tendency to overbill. This overbilling could definitely hurt our profession. I agree that, as teachers and writers, we have an obligation to promote an average range of fees proportionate to functional outcome (results) within our scope of practice, and to what is reasonable and customary. Our profession is delivering a paradigm shift in what "value" truly is. I congratulate you in your efforts to lift all of us. Intention is the key. Thank you for what you do, and I hope to support you and our profession in this matter.
David Dolan, LMT
Thank you one and all for your replies and comments!
Click here for more information about Vivian Madison-Mahoney, LMT.
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