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Parker University Embraces New Era
Change is in the air at Parker University, which recently announced the selection of both a new president and a new consultant for its seminar program.
Streamline Your Front Desk
Your front office can be your greatest source of efficiency or it can be a constant bottleneck. Increasing the productivity of this area, while not sacrificing the quality of patient interaction, can be a little tricky. However, with some focused effort and intention, your front desk can keep your practice running smoothly.
Finger (Pad) Pointing: Repetitive-Use Injury Waiting to Happen
"My wrist and hand hurt. I spend all day working on computers and then I come home and spend more time on a computer, usually playing video games."
How to Reach Your World With the Chiropractic Message
My latest effort to share chiropractic occurred in mid-May while I was sitting at an introductory parent information night for high schoolers. The IT instructor informed us that each student would be receiving a computer for all their studies.
One of the most common trends to see in clinical medical practice and public health is the cycles of health "buzzwords." These come and go depending upon the current cultural zeitgeist. One year, "parasites" are causing all the issues, and the next year it's "candida."
Understanding Levels of Evidence
The concept of levels of evidence is a cornerstone of research literacy and a great starting point for understanding basic principles of how research works.
The Need for Standards
ISO-TC-249: You may look at these letters and numbers and wonder what they are and what they might mean. They turn into: International Standards Organization- Technical Committee – 249. There is a global organization called The International Organization for Standardization.
Transforming Las Vegas
On a warm spring day in Las Vegas, Sonia Kim, clinic front desk staff, is busy preparing for a full day of intern shifts at Wongu Health Center. She greets patients, makes sure documents are properly signed, and lets the interns know that their patients have arrived.
Holistic Skin Care and Modern Technology
Anti-aging is a concept that we hear in reference to skin rejuvenation and growing older on a daily basis. Aging begins as soon as we are born; therefore "pro-aging" is embracing all stages of life gracefully, with vitality, wisdom, joy, and gratitude as the goal.
With Low-Back Pain, Sometimes Little Things Matter
Typical treatments for low back pain involve large muscles like the quadratus lumborum, iliopsoas, and piriformis. However, there are situations when a very small muscle, the multifidus, can play a significant role in the diagnosis and treatment of low back muscular or spinal injury.
Sleepless nights, anxiety, mood swings, euphoric energy bursts, obsessive thinking, and a strange feeling in his chest. That is what Matt was experiencing when he first entered my practice. Rather than being concerned, he was loving every minute of it.
Living Well: Lessons From Our Oldest Old
Aging is a significant public health problem, important to chiropractors in practice and important to DCs who teach students training to become chiropractors.
In This Current Age of Anxiety
Anxiety, also referred to angst or hysteria, goes by many names. One, popularized by the sagacious Zhang Zhong Jing, who many practitioners of Chinese Medicine may be familiar with, is known as Restless Zang/Fu disorder.
Distal Style Treatment of Neurogenic Pain
Treat locally or distally? This question has frequented my thoughts for the treatment of pain throughout my acupuncture career. Each style has strengths and weaknesses, thus the versatile practitioner would do well to forgo dogmatic adherence to any one style in deference to the needs of the individual patient.
Constructing Our Reality, Part 2
My last article discussed perception and its relationship to the primary channels. Before we get to the channels most commonly used to treat sensory disturbances, the small intestine and triple heater, we should first talk about the bladder channel.
A Whole-Body Approach to Chronic Tension Headaches
Nearly every day in our practices, we see patients with chronic headaches that have not responded to traditional treatment. They present in our offices with a feeble hope that "maybe" a chiropractor can help.
Billing Timed Services
Q: I do not always use physical medicine services but in my state I do have a scope of practice that allows me to provide many of these services. I am trying to understand what "direct one-on-one patient contact" means in relation to physical medicine services.
Prostate Cancer Risk
A large study published in January 2016 in the American Journal of Clinical Nutrition showed that men who are vegans had a 35% lower risk of developing prostate cancer compared to non-vegan men. The study followed more than 26,346 men who are part of the Adventists Health Study-2.
A Different Way of Looking at It
The way you and your chiropractic colleagues access information has changed over the past decade. According to a recent survey conducted by Dynamic Chiropractic, almost half (48 percent) of DCs read online articles on their personal computer or laptop daily.
Low Fat vs. Low Carb & the Power of Protein
A science-based website recently posted a nice summary of 23 randomized, controlled trials from peer-reviewed journals pitting low-carb diets against low-fat diets.
Keeping Malpractice Allegations at Bay
It has been suggested that in the litigious environment in which we live, the practice of chiropractic should be defensive and practitioners should constantly be watching their backs. An element of defensive practice is a good idea.
News in Brief
NYCC Aggregates Degree Programs in New School; Palmer Chancellor Receives Education Award From ICA; Oklahaven Announces "Have a Heart" Winners.
Hip Flexor Contractures & LBP in Above-the-Knee Amputations
Patients with above-the-knee amputations (AK or AKA) are particularly prone to developing hip flexor contractures. Not to be confused with muscle tightness, contractures are a permanent shortening of tissues which cause deformity or distortion.
Billing One-on-One, Direct Patient Contact
This is often misunderstood and leads to trepidation when documenting and subsequently billing timed services.
Discovery: Finding Insights and Each Other in Different Disciplines
Recently I've been thinking about all sorts of things which are hidden from our daily direct experience. That general category is what links nearly everything that catches my attention and then demands some kind of investigation.
Building Bridges with Discipline
As practitioners of traditional Chinese herbal medicine, our role is to educate patients and medical practitioners about the various safety aspects of our medicine. Medical doctors that embrace Chinese medicine want to collaborate and include Chinese herbal medicine in more aspects of clinical care to support their patients.
November, 2003, Vol. 03, Issue 11
By Cliff Korn, BS, LMT, NCTMB
Several issues back, I talked about "Giving Back," and suggested you join me in stepping up your volunteer efforts (www.massagetoday.com/archives/2003/08/07.html).This month, I'm going to expand the discussion of "giving back" to include other types of philanthropy. I'm talking about giving of time, talent and money - and not as Joe or Jill Therapist, but as your business. The reasons are many, the foremost being that far too few massage therapists consider themselves as conducting a business in the first place. If you don't charge money for your work and consider it a hobby, please stop reading now, because this column isn't for you. If you want to have a successful business or are participating in one now, please read on!
Why should your business give? "Because it's the right thing to do" certainly comes to mind, but there are more practical reasons why businesses choose to give back to their communities. Business philanthropy can provide business advantage - forging connections and generating goodwill with employees, clients and communities. However, that advantage doesn't mean your business philanthropy begins with, "What are we going to get out of this?" It is better to start off from a standpoint of, "How is everyone going to win in this situation?" A good reason to give is because your company sees its success tied to the success of the communities in which it conducts business. After all, your business isn't separate from the community. While I don't have the source to credit, I recall one quotation that says it succinctly: "Positive change in community makes for positive change in business."
National research bears out that community involvement and investment matters to customers, employers and stockholders. In an October 2001 study, Cone/Roper Research found that more than three-fourths of Americans feel a company's commitment to causes is an important consideration when deciding what to buy or where to shop. Now, here's your chance for an MBA (Massage Business Administration!) degree. Have you ever heard the phrase, "cause marketing"? It is simply a fancy term for business philanthropy. Concepts such as "venture philanthropy," "social responsibility" and "cause marketing" are creeping rapidly into business vocabulary, and they certainly mean more than just writing checks! The key is to help the community while advancing your business identity. With research and strategy, philanthropic investments can have great impact on the cause, the community and the business. This is what cause marketing is all about - win-win-win! The community not-for-profit, charity or cause wins because it receives increased support and outreach; your business wins because it receives increased exposure and revenues; and your customers win because they feel good about supporting a good citizen of society.
I was able to participate in an event recently that I think serves as a perfect example of win-win-win, and epitomizes social responsibility and cause marketing. The 1st Annual Biofreeze Pain Management with the Masters Symposium was held recently in Las Vegas. It was promoted to massage therapists from the Southwest and all over the country, and ended up drawing therapists from Canada, as well. Michael Holloway of Custom Massage Care served as event planner and developed the program, and Perry Isenberg of Performance Health, Inc. (makers of Biofreeze and Prossage) bankrolled the proceedings. Since this was the initial symposium of this kind, the attendance was probably less than 100 people. I believe those attendees (myself included) are some of the most fortunate massage therapists in America! Designed to discuss ways in which the massage therapy industry is a part of overall health and wellness, some of the most renowned educators and presenters available came together to discuss how their methods could enable massage therapists to gain knowledge and expertise. In his introduction, Perry said, "As you explore the many topics presented here, I hope you are inspired to keep seeking out ways to better yourself and your industry. Learning form each other will undoubtedly create opportunities that will allow you to accomplish great things."
The most common remark I heard from the attendees was, "I can't believe all these people are here just for me!" It was hard to believe! How often does a small group of massage therapists get to hear a keynote by Dr. Tiffany Field of the Touch Research Institute? How often does a small group of massage therapists get to listen to James Waslaski talk about orthopedic massage and pain management; David Kent talk about practice building; Michael McGillicuddy talk about sports massage; George Kousaleos talk about myofascial/structural integration; and Erik Dalton talk about myoskeletal alignment technique - all at one venue and with one purpose? I was honored to be able to moderate a panel discussion on clinical issues that included all of the presenters. I can't see how future symposia in this series won't be some of the largest and most successful in the country. They are just too valuable to practitioners and the profession not to be!
I use this as an example of effective cause marketing because it was evident that Performance Health did not convene this wonderful educational event to sell its products. They weren't even available for sale! While not familiar with the financials of the event, my guess is that that Performance Health actually lost money on it. Perry is savvy enough though to realize what an investment this event actually was. A core group of massage therapists will help promote future symposia based on the superb experience this one provided. Each and every one of them is now more educated in the possibilities and capabilities of their chosen profession to integrate hand-in-hand with the larger health and wellness industry. The massage community and the practitioners who attended are improved, and the clients who choose care from them will get benefits they wouldn't otherwise. Performance Health, Inc. has become the "good guy" for all of them. My guess is that every symposium attendee is now more likely to use Biofreeze and Prossage in his or her practice, have it available for clients and use it for self care. Everybody wins! And I didn't even mention that Perry presented Dr. Field and John Balletto, president of the American Massage Therapy Association Foundation, checks for $2,500 each! We all win with additional research into the efficacy of massage and bodywork.
So, will cause marketing work in your business? Perry Isenberg and his partners obviously believe their company sees its success tied to the success of the communities in which it conducts business. Modeling after their good example, here are some thoughts to help you succeed:
Good luck, and thanks for listening!
Massage Today encourages letters to the editor to discuss matters relating to the publication's content. Letters may be published in a future issue of Massage Today. Please send all correspondence by e-mail to , or by regular mail to the address listed below:
Former editor of Massage Today, Cliff is owner of Windham Health Center Neuromuscular Therapy LLC. He is nationally certified in therapeutic massage & bodywork and is licensed as a massage therapist by the states of New Hampshire and Florida. Cliff is a member of the International Association of Healthcare Practitioners; a professional member and past president of the New Hampshire chapter of the American Massage Therapy Association; a certified member of the Associated Bodywork & Massage Professionals, Inc.; and a past chairman of the board of directors of the National Certification Board for Therapeutic Massage & Bodywork.
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