resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Decoding the Mystery of Medical Insurance Acceptance
In the constantly evolving profession of acupuncture, one of the least understood areas is medical insurance acceptance. The profession is filled with controversy surrounding this topic: Is it ethical?
Going Beyond Just Feeling Good
We all know that most patients come to us for some pain complaint: neck pain, back pain, sciatica, carpal tunnel, etc. We also all know that acupuncture is a great first-line care for these issues, as well as supporting overall health and wellness.
Treatment Success at the Won Institute
According to the World Health Organization's 2003 report titled, "Acupuncture: Review and Analysis of Controlled Clinical Trials," acupuncture has been shown to improve many physical, emotional, and mental conditions.
Six Things Every DC Should Know About the Zika Virus
The Zika outbreak continues to spread across the continental United States and U.S. territories. We offer this brief overview on this important public health problem for the practicing doctor of chiropractic.
Pediatric Asthma: A Case Study
I have had very good success with pediatric asthma, combining acupuncture with Chinese herbal products. Treatment is given over four to eight months, twice monthly, with herbal formulas rotated every month.
U.S. Olympians Have a DC in Their Corner
It's probably old news to you that doctors of chiropractic play an increasingly prominent role in treating athletes, from youth sports participants to weekend warriors, to elite / professional competitors.
Four Ways to Attract Patients
Acupuncturist A has been in practice for six years and has struggled since day one. She spends as much time and money on marketing as she can, but since her practice is slow, her budget isn't that big.
Using the Lens of Chinese Medicine
One of the most common medications I see in clinical practice on a daily basis is fluoxetine or Prozac. Consequently, I hear many complaints concerning the side effects of this medication and am frequently asked by patients to help manage these side effects with acupuncture and Chinese medicine.
Pediatric Footwear: Function Over Fashion
As practitioners, it is not uncommon for parents to bring us their children to treat or ask us questions related to the pediatric population. Children's feet tend to be a perplexing region for parents and practitioners alike.
Update from the International AIDS Conference
The 21st International AIDS Conference in Durban, South Africa, brought together more than 15,000 of the world's leading scientists, activists, funders, policy makers, and consumers from 153 countries.
National Board Apologizes for Testing Issues
The National Board of Chiropractic Examiners (NBCE) has issued a formal apology following a series of computer-based testing malfunctions that impacted two separate examinations (March and June 2016) and caused "widespread confusion and frustration" to the nearly 1,500 examinees taking the tests.
Power to the Patient
Against a backdrop of splintered political parties, polarizations within nations, civil unrest, and distrust of established government (such as the growing anti-Washington, D.C. sentiment) comes the not-so-surprising finding that health care authorities and practitioners (with perhaps the exception of insurers) are turning over more and more powers to the individual patient.
Treating Peripheral Neuropathy: Multi-Faceted Approach Including Laser Therapy
Peripheral neuropathy affects at least 20 million people in the United States1 and nearly 60 percent of all people with diabetes suffer from diabetic neuropathy. Many suffer from the disorder without ever identifying the cause.
Dysautonomia: The Medical Condition You May Already Be Treating
TCM practitioners have spent thousands of years healing patients without knowing or needing the names of their diseases as defined by allopathic medicine. We have syndrome names that are both poetic and efficient.
ITB Syndrome: Treat the Tensor Fascia Latae
Iliotibial band syndrome is usually the result of repetitive knee flexion, such as in runners or cyclists. Pain may be experienced in the knee and/or the hip. The patient may express a sense of the hip dislocating, popping or snapping.
Getting Paid by Medicare Is Getting a Major Adjustment
The 2015 Medicare Access and CHIP Reauthorization Act (MACRA) was signed into law to implement a new approach to clinician payments and replace the Sustainable Growth Rate formula.
Upgrade to "Parker 2.0" in Las Vegas
Continuing your education and refining your practice: two key elements of a successful chiropractic career. Parker Seminars promises both as it celebrates its 65th anniversary in Las Vegas next February, according to Parker University President, Dr. William Morgan, and seminar consultant Dr. Mark Sanna.
Workers' Back Pain: Causes, Costs & Solution
You will want to share two important papers published in the past several months. Why? When read separately, each provides valuable information relevant to your patients, community and practice; together, they tell a compelling story.
Integrative Cancer Care: Chiropractic for Chemotherapy-Induced Hiccups
Hiccups (singultus) are a frequent occurrence during cancer treatment. The cause of the hiccups may be the chemotherapy drug itself, such as Cisplatin; or the prophylactic use of corticosteroids such as Decadron, which is used to prevent nausea and/or vomiting.
First Annual ICD-10 Updates Take Effect
Yes, there was an update to ICD-10 codes on Oct. 1. It was a regular update to the diagnosis coding system and will take place every Oct. 1, just as it did when the ICD-9 system was in place.
Natural Cancer Prevention: Pomegranate for the Prostate
In recent years, the ingestion of pure pomegranate juice (8 ounces per day) has been shown in clinical studies with human subjects to slow, and to some degree, reverse, the progression of prostate cancer – the second leading cause of cancer death in North American men.
September, 2003, Vol. 03, Issue 09
An Interview with Blake Feeney, Spa Director of the Canyon Ranch SpaClub at the Venetian in Las Vegas
By Lynda Solien-Wolfe, LMT
I am sure many of you have heard of Canyon Ranch Health Resorts - destinations dedicated to healthy living, with an emphasis on mind, body and spirit.
Mel and Enid Zuckerman founded the first Canyon Ranch in 1979 in Tucson, Ariz.In 1989, they opened Canyon Ranch in the Berkshires Health Resort in Lenox, Mass., then Canyon Ranch SpaClub wellness and fitness facility at the Venetian in Las Vegas in 1999. The second SpaClub will open this year in Kissimmee, Fla., at the Gaylord Palms.
I recently had the opportunity to visit Canyon Ranch SpaClub at the Venetian and meet Blake Feeney, SpaClub's director. Blake and I met at the Canyon Ranch Cafe while I was enjoying the special smoothie of the day!
I was impressed with Blake's knowledge and willingness to share. You can tell he loves what he is doing - the sign of a true professional.
Lynda Solien-Wolfe (LSW): How long have you been in the spa industry, and how long have you been the spa director here?
Blake Feeney (BF): I have been in the spa industry since 1993 and have been the director at SpaClub since November 2001.
LSW: What are the most challenging and rewarding parts of being the spa director here?
BF: The most challenging part of my job is ensuring the large volume of guests that come through SpaClub on a weekly basis receive the Canyon Ranch experience. The most rewarding part of my job is when the staff at SpaClub makes the above happen every hour of every day.
LSW: What direction do you see the spa industry taking in the next ten years?
BF: I continue to see growth in the industry; however, not at the pace that has been reported. I would like to see a governing body or association develop guidelines and requirements that spas must attain to be included in the mentioned association. There are too many facilities that call themselves "spas" when, in reality, they are a salon with a massage room with a portable table. The industry needs a "AAA/Mobil" kind of ranking to separate those types of facilities from real spas and wellness centers.
LSW: What is your favorite treatment to receive?
BF: I love treatments that have more than one modality or sequence within the protocol like our Deluxe Conditioning Body Scrub; within this 100-minute treatment, there is a scrub, hydrotherapy sequence and a full-body massage. It doesn't get much better than that!
LSW: How many treatment rooms do you have, and how big is the spa?
BF: SpaClub has 63 treatment rooms that include massage, body and skin care. We've got 65,000 square feet with more to come.
LSW: What type of spa is this?
BF: SpaClub is put in a few different categories. We are called a day spa at times because the resort we operate in, the Venetian, does not own SpaClub. However, I classify us as a resort spa.
LSW: How does the Canyon Ranch SpaClub differ from other spas here?
BF: Other spas in Las Vegas differ from us in many ways. First off, our menu of services and offerings dwarf those of other spas. Secondly, our fitness facility is second to none in the Las Vegas resort community. Lastly, the main differentiator is Canyon Ranch's commitment to helping people change their lives by furnishing guests with tools to make an incremental change in their lifestyle. Health and wellness is the main focus at Canyon Ranch SpaClub.
LSW: Do you offer a signature treatment?
BF: Yes, we offer Canyon Ranch signature treatments; one of them is the Canyon Ranch Mango Sugar Glo.
LSW: Tell me about it.
BF: This is the treatment that you will have today and is my favorite. The service starts with an exfoliation with a mango sugar mixture. The full body is exfoliated, followed by a hydrotherapy treatment. The hydrotherapy sequence lasts up to 15-20 minutes. The treatment then ends with a full body massage with a mango cream application. It is an incredible treatment.
LSW: Tell me about the water features offered at Canyon Ranch SpaClub.
BF: Within SpaClub, we have Jacuzzis in both locker rooms; two hydrotherapy tubs; two hydrotone thermals; Rasul; King's Bath; and soaking tubs.
LSW: What percent of services are massages, and how important is massage to your spa business?
LSW: How many massage therapists do you have on staff? Are they employees?
BF: We have approximately 105 therapists and growing. We hire full-time, part-time and on-call massage therapists. Full-time therapists receive health insurance, dental and vision; 401(k); vacation; sick time; and many other benefits. We accept applications at any time.
LSW: What do you look for when hiring a massage therapist?
BF: We look for someone who has good guest service skills and, of course, a confident, therapeutic, professional massage.
LSW: What type of training do massage therapists receive when they work here?
BF: SpaClub does an enormous amount of training for our therapists. We schedule in-house training for our signature services and we will bring in trainers for specific certifications like NMT, reflexology, shiatsu and the like. Our staff receives monies that can be used towards outside training as well.
LSW: What do you find is the best method for finding quality massage therapists?
BF: Developing relationships with our local massage schools have been very helpful. We will also travel out of Nevada on recruiting trips to find qualified therapists.
LSW: What is a typical day for a massage therapist?
BF: On a typical day, a therapist would be on the schedule for 6-8 hours with an hour lunch in between.
LSW: Thank you for your time today, Blake.
Time flew by and before I knew it, it was time for my spa appointment. After I was warmly greeted at check-in, I took a relaxing dip in the Jacuzzi and spent a few minutes in the steam room.
I met my massage therapist, Luke, who took me to the special wet room, which had both a wet table and hydrotherapy tub. Luke treated me to the spa's signature Mango Sugar Glo, a 100-minute treatment ($290, including gratuity). The mango sugar scrub started on the wet table followed by a hydrotherapy bath and a delightful moisturizing massage. I was in good hands, and Luke did a great job taking my jet lag away.
During your next trip to Las Vegas, be sure to visit the Canyon Ranch SpaClub, located on the fourth floor of the Venetian Hotel.
For more information, visit www.canyonranch.com.
Lynda Solien-Wolfe is Vice President, Massage and Spa at Performance Health. She is a Licensed Massage Therapist and has been in private practice in Merritt Island, Florida for more than 20 years. Lynda graduated from Space Coast Health Institute in West Melbourne, FL.
Join the conversation
Comments are encouraged, but you must follow our User Agreementcomments powered by Disqus
Keep it civil and stay on topic. No profanity, vulgar, racist or hateful comments or personal attacks. Anyone who chooses to exercise poor judgement will be blocked. By posting your comment, you agree to allow MPA Media the right to republish your name and comment in additional MPA Media publications without any notification or payment.