Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
July, 2003, Vol. 03, Issue 07
To Breathe Again
By John Upledger, DO, OMM
In September 2002, I received a letter from Marilyn Thomas, a physical therapist from Cincinnati, who asked me if I would consider taking a look at her son, Matthew. Before I even got to the end of the letter, I was irreversibly hooked.Born November 15, 1991, Matthew Geier has spent his life struggling with the little things most of us take for granted. Delivered by emergency Caesarean section, Mathew was floppy and blue; his Apgar scores - a quick test performed right after birth to determine the newborn's physical condition - were alarmingly low. Within a few short hours he was intubated and placed on a respirator to help him breathe.
Fifteen days later Matthew was diagnosed with congenital central hypoventilation syndrome (CCHS), a rare breathing disorder characterized by apnea and right-sided heart failure. When he was 18-months old he received a pacemaker, but it didn't help. The doctors told Marilyn her son would be dependent on a ventilator for the rest of his life.
Years later, Matthew's breathing difficulties were compounded by symptoms of attention deficit hyperactivity disorder (ADHD), which made it extremely hard for him to learn. According to Marilyn, Matthew would constantly snap his fingers; flap his hands; walk on his tiptoes; and experience a great deal of anxiety and "racing" thoughts.
Having taken a Cranio-Sacral Therapy (CST) class some years earlier, Marilyn began using CST on Matthew at bedtime to help him sleep. She soon noticed his symptoms improve, so she began working with another therapist to co-treat Matthew every week. Still, being his mother, she wisely recognized that she was too emotionally involved to treat him the way he really needed; that's when she wrote to me.
I first saw Matthew on February 20, 2003, at The Upledger Institute HealthPlex Clinical Services in Palm Beach Gardens, Fla. My evaluation led me to believe that his breathing difficulties were secondary to dysfunctions of his autonomic nervous system and his thoracic and diaphragmatic peripheral nerves. So we set about applying therapy to normalize these neurological dysfunctions.
During his time here, Matthew had a total of about a dozen sessions between me and staff therapists Roy Desjarlais, LMT, CST-D, and Rebecca Flowers Giles, OTR, SCP, CST-D. Together, we "opened up" his fourth ventricle and respiratory diaphragm, giving his body "permission" to do this on its own. Matthew's response was remarkable - even to those of us who are used to seeing the remarkable. For the first time since the day he was born, Matthew began breathing on his own without the ventilator.
Since returning to Cincinnati, Marilyn reports that ongoing CranioSacral Therapy has continued to help. She says Matthew was off the vent for five hours one day and four the next. His attitude has also undergone a dramatic change. I'll let Marilyn tell you about it in her own words:
Thank you, Matthew, for the inspiration you have provided to all of us to continue pursuing the impossible.
Click here for previous articles by John Upledger, DO, OMM.
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