resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
July, 2003, Vol. 03, Issue 07
What Did You Say?
By Perry Isenberg
Have you ever been in a conversation and felt your message didn't get across the way you wanted it to? Did it come across the wrong way? If so, you may want to see if you are sending mixed signals.
The ability to communicate can be one of the most difficult skills to acquire.The ability to communicate touches every aspect of our lives and is something we most often take for granted. There are thousands of books, tapes and educators that focus on communication skills, yet few of us take the skill seriously. (I admit I am not very good at communicating, but I am working on it!)
This article, compiled from various articles I have read on the topic, will offer suggestions on improving communication. I hope you find this information useful.
Communication experts say that words in a conversation account for only a small percentage of how people perceive you; the rest is what you don't say, including facial expressions, body language and tone of voice. Many people think that if they know what to say, they have achieved the hard part. However, in reality, knowing what to leave out delivers a clear message, supported by appropriate body language. Clear communication involves conveying your message in "short and sweet" language to avoid overload. Skilled communicators get to the point quickly by presenting " just the facts," without the fluff.
Perception is everything; what one person says may not be what another person hears. Personal beliefs may cloud what we hear and how we communicate. Being a good listener and communicator takes practice. Communication is an exchange and can become difficult if we are not skilled, or let ourselves get caught up in emotions and judgments. Some people may think they are good listeners, but, in reality, people may only hear half of what you are saying. Good communicators are good listeners; good listeners ask the right questions; The result is clear conversation. I try to avoid bad conversation habits, such as getting off the subject, confusing the listener with disjointed conversation or talking too fast.
A person who is upset might begin taking his or her anger out on me. When this happens, I try not to take it personally and have a negative reaction. Instead, I find out why the person is upset and the steps we can take to correct the situation. Most of the time, I let people "talk themselves out." They can usually communicate calmly after that. I then focus on some pertinent information so that I can recap and respond to their complaint. I might share a similar personal experience; however, I won't give direct advice. Rather, I might make gentle suggestions, especially if I think it will help the person see another perspective. I might say something like: "This helped me when I did so and so," instead of saying, "You need to do such and such." The tip here is to find common ground and rationale to keep the communication open and flowing.
When I listen, I keep a positive and open mind, and try to reserve judgment, even if I don't agree with the person's point of view. If I am not sure of his or her position, I will ask questions and repeat some points of the conversation. This tells the person that I listened, which helps diffuse the situation and adds perspective for our mutual benefit.
Of course, not all exchanges of communication are that tenuous. However If you keep a positive and open mind, do not take things personally, and stay free of judgment, you can ask the right questions to get to the real issue, even in the toughest situations. Respond only to the facts, not emotions; your body language needs to support your words.
Effective communication is an exchange and an art that needs to be practiced. Remember, clear, positive communication will get a clear, positive response for an informative beneficial conversation.
In the meantime, be healthy, be good and stay focused and motivated.
Click here for previous articles by Perry Isenberg.
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