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Improving Our Political Effectiveness
The November 2014 elections are right around the corner; members of Congress, governors and state legislators are all running. Now is a good time to talk frankly about our overall political involvement.
Get Ready For AOM Day
This year, AOM Day 2014 falls on Friday, (October 24th). This is a great opportunity to make your AOM Day celebration or event even bigger by extending it throughout the weekend!
When Big Pharma Meets Chinese Medicine
Earlier this year, Bayer made a media splash with their decision to buy the Dihon Pharmaceutical Group Co., a Chinese TCM manufacturer.
The Truth About Herbs
I appreciate the effort and research put into the article written in the June issue of Acupuncture Today regarding pesticides and Chinese herbs.
Rethinking GMO: Less Panic, More Context
Some of you may have noticed that after writing parts 1 and 2 of “Genetic Modification of Organisms for Human Consumption” a while back [Nov. 15, 2013 and Jan. 1, 2014 issues], part 3 never appeared.
News in Brief
NBCE Launches Computer-Based Testing Era; California Chiropractors Get Expanded DOT Exam Privileges; New Jeff Hays Documentary.
The Problem With Prolonged Sitting
We need to constantly talk to our patients about spending less time sitting and about what can go wrong with poor sitting postures. The fact is we sit too long in repetitive malpositions.
Healing Community Trauma in Israel and Palestine
It's the beginning of August and Israel and Hamas have just agreed to a 72-hour ceasefire after a month of brutal fighting. In the last four weeks, 1,830 Palestinians and 67 Israelis have been killed.
MPA Media Wins Seven Publishing Awards
MPA Media, publisher of Acupuncture Today, among other titles, has been recognized for editorial and design excellence with an unprecendented seven publishing awards by the ASBPE, the nation's largest organization for business-to-business publications.
The Spirit of the Point
After receiving a large amount of positive feedback on my San Zhen Protocols series, I have decided to focus this article on some relevant clinical aspects of acupuncture therapy prior to moving on to San Zhen Protocols III.
Thoracolumbar Syndrome: The Great Mimic
The thoracolumbar junction is a common area of joint dysfunction. The most obvious cause is dysfunctional breathing or lack of diaphragmatic breathing. Treating this breathing problem will ultimately be the long-term cure for the syndrome.
If You Get a Request for Records, Respond!
In our previous two articles, we discussed two of the main reasons for denial when chiropractic records are reviewed by Medicare contractors.
A Glimpse Into China's Top Brain Hospital
The sounds of the city pass through the open window are overwhelming the microphone - car horns, construction machinery - and then there's the family at the adjacent bed talking loudly on cell phones, yet you can still hear the faint beep of our patients monitoring equipment.
Let the Patient Tell Their Story
Often when a patient presents with an injury, they want to tell their story. People by nature like to talk about themselves, particularly when they're worried about their health.
A Healthy Dose of Failure is Vital to Your Success
As an acupuncturist I tend to see people after they have already suffered for years and "tried everything." They are so desperate for some relief that they want to know everything about how to get better, right now.
The Science Behind Happiness
Are you happy right now? Whether yes or no, there are a myriad of reasons why you feel that way. A whole academic discipline has developed to find out what causes or obstructs happiness, and how to amplify it.
Thoughts to Live By
When speaking to your patients about their health make sure to ponder the following points and have them assess if they are making themselves even more sick by the thoughts they have about life. Are these some of the traits and thoughts that your patients might have?
A Commonly Missed Spinal Fixation: The Upper Lumbar Spine (Part 1)
When we think of lower back pain, we tend to think in terms of the lower lumbar spine and the SI joint. These joints and their discs are obviously important. However, we tend to miss fixations that occur just above – in the upper lumbar spine. Three questions come to mind: 1) Why is the upper lumbar spine so important? 2) Why do we miss the fixations here? 3) How can we adjust them?
Medicalization and Mindfulness
The past several years have seen a veritable explosion of research on mindfulness. Research abstracts we've published in each issue of Health Insights Today under the heading "Mind-Body News" have increasingly reported on studies about mindfulness interventions.
History of Animal Acupuncture: Part II
In Part I of this article, I had gone back to 1969 and tried to describe the atmosphere and events of that year that engulfed many of the younger generation, some who were all the core members of the National Acupuncture Association.
Uncle Sam Needs You
Scrutiny into the Department of Veterans Affairs (DVA) continues to grow after efforts to reform the DVA by the former Secretary of Veterans Affairs, Eric Shinseki, were deemed "a stunning period of dysfunction" by Senate Minority Leader Mitch McConnell (R-Ky.).
July, 2003, Vol. 03, Issue 07
What Did You Say?
By Perry Isenberg
Have you ever been in a conversation and felt your message didn't get across the way you wanted it to? Did it come across the wrong way? If so, you may want to see if you are sending mixed signals.
The ability to communicate can be one of the most difficult skills to acquire.The ability to communicate touches every aspect of our lives and is something we most often take for granted. There are thousands of books, tapes and educators that focus on communication skills, yet few of us take the skill seriously. (I admit I am not very good at communicating, but I am working on it!)
This article, compiled from various articles I have read on the topic, will offer suggestions on improving communication. I hope you find this information useful.
Communication experts say that words in a conversation account for only a small percentage of how people perceive you; the rest is what you don't say, including facial expressions, body language and tone of voice. Many people think that if they know what to say, they have achieved the hard part. However, in reality, knowing what to leave out delivers a clear message, supported by appropriate body language. Clear communication involves conveying your message in "short and sweet" language to avoid overload. Skilled communicators get to the point quickly by presenting " just the facts," without the fluff.
Perception is everything; what one person says may not be what another person hears. Personal beliefs may cloud what we hear and how we communicate. Being a good listener and communicator takes practice. Communication is an exchange and can become difficult if we are not skilled, or let ourselves get caught up in emotions and judgments. Some people may think they are good listeners, but, in reality, people may only hear half of what you are saying. Good communicators are good listeners; good listeners ask the right questions; The result is clear conversation. I try to avoid bad conversation habits, such as getting off the subject, confusing the listener with disjointed conversation or talking too fast.
A person who is upset might begin taking his or her anger out on me. When this happens, I try not to take it personally and have a negative reaction. Instead, I find out why the person is upset and the steps we can take to correct the situation. Most of the time, I let people "talk themselves out." They can usually communicate calmly after that. I then focus on some pertinent information so that I can recap and respond to their complaint. I might share a similar personal experience; however, I won't give direct advice. Rather, I might make gentle suggestions, especially if I think it will help the person see another perspective. I might say something like: "This helped me when I did so and so," instead of saying, "You need to do such and such." The tip here is to find common ground and rationale to keep the communication open and flowing.
When I listen, I keep a positive and open mind, and try to reserve judgment, even if I don't agree with the person's point of view. If I am not sure of his or her position, I will ask questions and repeat some points of the conversation. This tells the person that I listened, which helps diffuse the situation and adds perspective for our mutual benefit.
Of course, not all exchanges of communication are that tenuous. However If you keep a positive and open mind, do not take things personally, and stay free of judgment, you can ask the right questions to get to the real issue, even in the toughest situations. Respond only to the facts, not emotions; your body language needs to support your words.
Effective communication is an exchange and an art that needs to be practiced. Remember, clear, positive communication will get a clear, positive response for an informative beneficial conversation.
In the meantime, be healthy, be good and stay focused and motivated.
Click here for previous articles by Perry Isenberg.
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