Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Chiropractic Care and Risk of Stroke: The Shoe Moves to the Other Foot
For decades, numerous papers have linked upper cervical chiropractic care to the incidence of vertebral artery dissections and stroke.
7 Reasons You Want a Beacon in Your Office
Have you heard about how "beacons" are transforming the way businesses interact with their customers? Beacons are low-energy Bluetooth devices that have the ability to send information to a smartphone app.
Reverse Digit Span: A Useful Assessment Tool for Patients With and Without Concussion
Reverse digit span is an easily administered test of attention span. It is a component of the SCAT3 test, which is frequently used to assess concussion. It has been part of the armamentarium of cognitive assessment for many years.
Research: Know What You're Talking About
Have you ever seen a patient in your office with multiple serious health problems you weren't sure exactly how to address?
Adding Microneedling to Your Clinic for Results and Profit
Microneedling has taken the beauty world by storm over the last 10 years. Under the names dermaroller, microneedling or skin needling you will see these treatments listed in the services of nearly every fashionable beauty salon and day spa in the country.
Looking Back: Abstracts From Chiropractic History (Summer 2015 Issue)
The following abstracts are reprinted with permission from Chiropractic History, the official journal of the Association for the History of Chiropractic. Chiropractic History is the leading scholarly journal of the chiropractic profession dedicated to the preservation and dissemination of the profession's credible history.
Exercise Recommendations for Healthy Aging
Aging is inevitable, but how you age is not. Common physical signs of aging include decreased muscle mass, decreased muscular power, increased body fat, and decreased aerobic (lung) capacity.
Can Acupuncture Treat Knee Pain?
Recently, an article in the Journal of the American Medical Association concluded that, "neither laser nor needle acupuncture conferred benefit over sham for pain or function" among older chronic knee pain patients.
The Integrative Medicine Puzzle: Putting the Pieces Together
The conversation is changing in the broader healthcare community with patients actually moving the discussion toward more integrative topics. Patients today want to know their options.
Are You Making the Wrong Impression?
Taking a page from Stacy and Clinton of The Learning Channel's hit television program, "What Not to Wear," we recently published an article in the summer issue of Chiropractic History: The Archives and Journal of the Association for the History of Chiropractic, that explores the evolution of physician attire from prehistoric times to the present.
Merger Creates New Model of Care
Two San Francisco powerhouses of holistic healing, the American College of Traditional Chinese Medicine (ACTCM) and California Institute of Integral Studies (CIIS), are merging. Together they are building a visionary approach to applied integral health.
Melatonin: A Promising Natural Agent in the Prevention of ALS
A number of years ago, experimental studies suggested melatonin could block key steps in the development of Alzheimer's disease, primarily by acting as a brain antioxidant and inhibiting the build-up of beta-amyloid plaque in the brain.
Medicine as Metaphor
The practice of medicine is both an art and a science. We study and learn the system so that when the time comes to apply it, there is a greater possibility of successfully helping others.
The Source-Luo Point Combination, Part 3
Dr. Nguyen Nghi (NVN) was born in Vietnam and is one of the most important scholars, writers, teachers and practitioners of modern time. Many of his theories and applications are the source of modern teachers from Europe and the United States.
The Winter of Life: A Personal and Chiropractic Practice Perspective
Last November, my wife and I invited an elderly relative, Uncle Josh, to spend the winter with us. He was 82 years old at the time and turned 83 during his stay. As soon as he accepted our invitation, we began preparing.
The Art of Creating a Healing Space
I always advise my graduates to examine their group practice or treatment rooms with fresh eyes after they leave my CE workshops. I tell them, "Ask yourselves - is your space qi filled, welcoming and healing? Or is it cold and clinical?"
Abdominal Acupuncture for Eye Healing: The Sacred Turtle and Ba Gua Map
Our ideas about western medicine have shifted in recent decades, while the public is asking more from health care providers.
Online Marketing Basics: Google Ranking, Part 1
We all know there is so much opportunity with online marketing. And, let's face it, if you don't have a presence online with a website and social media, you are probably not where you want to be.
The Roots of TCM in Depression Treatment
In traditional Chinese medicine, there is historical precedent for the treatment of so-called "Shen" (Heart-Mind) disorder, or disorder/dysregulation of the spirit, which is also considered as distinct but not separate from the cognitive function of the brain.
Colon Health and TCM
I still remember many years ago, the loud "Yuck" from my wife at the time when we were together watching the Chinese movie "Last Emperor."
Exploring and Learning from the Gift of Life
I'm grateful to have had the opportunity to teach cadaver dissection classes and workshops with Stephen Cina at the New England School of Acupuncture over the past seven years, first through the Sports Medicine Acupuncture Program and later as a NESA elective course.
May, 2003, Vol. 03, Issue 05
Expect the Unexpected
By Perry Isenberg
Do you pride yourself on being organized? Do you account for every minute of your day? Generally, appointments are scheduled every hour. Maybe you even schedule your lunch each day and are proud that you do not waste precious time.Well, just because you account for every minute of your day and think everything is organized, doesn't mean you are making the greatest use of your time. Time management is an entirely separate skill, and it isn't determined by the mere fact that your day is crammed, or that every single minute is scheduled in your day. Actually, time management means precisely the opposite. You need to leave some time available for when the unexpected or "unplanned" happens - and it will, more often than you think.
I believe it's important to be flexible and "pad" some time in your schedule for the unexpected. I find having a daytimer makes me a bit inflexible, especially when the unexpected happens, because I have stop to re-organize everything I've written down. Scrambling around to get everything done isn't an efficient (or enjoyable) way to spend your workday.
It's a reality that occasionally, people don't show up for their scheduled appointments. What do you do with this extra "empty time space"? I have found that if I write a secondary "to-do" list, it helps me use the "new" time effectively. This list should take about 20 minutes to plan, preferably at the beginning of each week. Items on the list should be categorized by importance or priority. These are the tasks you will complete whenever you have that "extra" time originally slated for appointments. This way, you continue to be productive and do not waste time. I also try to limit phone interruptions and other distractions that usually slow me down and put me behind.
When a day is unusually hectic, I may let a few calls go to voicemail. I check the phone calls every few hours. If you get in the habit of returning phone calls within a reasonable amount of time, no one should mind. When things do not go as planned, don't panic, especially if it is something you cannot control. If you can't change it, leave it for later. Worrying about things you cannot control isn't productive. Are there tasks you wish you could do faster? Probably! There are always better and more efficient ways to do those tasks and chores! Challenge yourself - you might be surprised with the results.
Hopefully, you are a great time manager; you will have to be, with all of the appointments you have to keep. However, appointment scheduling needs to be reasonable. You cannot expect to schedule seven appointments (or more) a day and have everything run smoothly; most of the time, it won't. And what about the things you have to do in your personal life? You do have one of those, don't you? If you find you do not have the time to do the things you enjoy, rethink your time management skills.
We all have our own time-management skills that help us get through the day. I have found that these skills are acquired through practice. Some of us may find these skills a little easier to learn than others might, as we all have our own strengths and weaknesses. I believe I have found a way that works for me (most of the time), especially when the unexpected happens. I am always on the lookout for new, clever ways to get the most out of my day.
Until next time, be healthy, be good, and stay focused and motivated.
Click here for previous articles by Perry Isenberg.
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