Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
April, 2003, Vol. 03, Issue 04
By John Upledger, DO, OMM
We've been talking about the use of dialogue in patient therapy for years. When you think about it, dialoguing with patients is not much different than talking to organs, which I've been doing for quite some time.And talking to organs, well, that's just a step away from talking to cells.
Consider Kayla, who is 16 years old. She's extremely bright and talented. I first met her while she was still inside her mother's womb. I had been treating her mother for injuries suffered in a car accident while she was pregnant with Kayla. After she was born, I treated Kayla periodically for one thing or another, but usually, I would treat her mother while Kayla sat in the room.
One Sunday morning, I got a call from Kayla's mother. "John, can you help me?" she asked. Kayla had taken sick two months earlier. She had gone first to her primary care physician, then to an infectious-disease specialist who put her on approximately eight different courses of antibiotics. None of them worked. He sent her to a rheumatologist, who thought she had some sort of autoimmune disease, but he wasn't sure. Finally, Kayla and her mom made an appointment to go to the Mayo Clinic to see what they thought. The appointment was scheduled for after she called me. I said, "Okay. Bring her over. I'll see what I can find."
Kayla was 13 or 14 years old at the time of this particular visit. She lay down on the treatment table, and I put my hands on her feet. I immediately sensed a virus in there somewhere. I "arced" (a light-touch technique used to perceive subtle energy changes) all the way up, and picked up chaotic energy or entropy in her knees, left pelvis, left bronchus (just off the side of the sternum), and the posterior aspect of her head - inside her cranium. All of those places seemed to me to have a disorganized energy that I would call an inflammatory process. I said, "I think you have a virus."
I worked hard to clear those "stuck" places. I'm calling them "stuck" because, for me, the energy couldn't get through. The areas were inflamed, and swollen, and there was a certain amount of what I call "fluidic stasis." It took me an hour and a half, but I finally got all of those places opened up, and she told me she felt pretty good. Then I gave her a regular spinal manipulation treatment to loosen everything that had been caught up by all of the discomfort she was having. Her mom called the next morning and said Kayla was "great."
The following Wednesday, she went to the Mayo Clinic as scheduled. They did some blood tests, and mom called me on Friday.
She said, "You were right. She has a cytomegalovirus."
"What did Mayo tell you to do?" I asked.
"She has to go to bed and rest until the virus burns itself out."
"How is she doing?"
"She did really well until Thursday, but then it started coming back. It's not as bad as it was."
I said, "Bring her over."
Over the next few sessions, I worked through the blocks again. Then I began to get the idea that the viruses create stasis so immune cells can't get in to get rid of them. They also hide inside normal cells, and they're hard to pick out. A virus in a normal cell will put out 10 or 12 abnormal markers on the cell surface. A normal cell has about 10,000 protein markers on its surface, so you've got to be pretty alert to pick out 10 abnormal markers amid 10,000 normal markers in an immune cell.
I helped Kayla's body break down all those blocked areas. I don't remember if it was the second or third time I saw her, but it struck me that if I could talk to organs, why couldn't I talk to immune cells? I put my hand or her thymus (a gland in the upper chest and lower throat that's responsible for directing and producing immune cells) and said, "Thymus, will you talk with me?"
I said to Kayla, "Just let the voice of your thymus come through. Don't censor it or change it or feel obligated to answer. Just go with whatever comes." Immediately, "Yes" came through from the thymus.
I said, "Thymus, I think there are viruses hidden around in this body that are so clever, you might need my help to find them. Would you be willing to send a whole bunch of monocytes and macrophages (types of immune cells) to the places where I put my hand?"
It seemed best to send a unique signature energy that was just mine, so I said, "Can you tell that this is my energy?"
"Okay. I'm going down to her knee. I want you to send a bunch of immune cells. Just tell them where to go. Clone them! Make millions of them to come down here."
Within a minute, I could feel a buzzing under my fingers. "Now, clear out anything that even looks as if it could possibly be diseased or 'not self.' Please, please, please take care of it."
That's right, I was not above begging the thymus for help. I could feel it responding.
"Now, can I move to the next place? You can leave the macrophages here and send me a whole new batch for the next one."
I went quickly, but with real intensity from place to place. Finally, I went up to the back of the head and Kayla said, "Oh my God! I feel better!"
"Kayla," I said, "you heard what I did. Right?"
"What I want you to do is look through your body every morning and see if you can find places that might be virus pockets. Then, I want you to politely ask thymus to send macrophages to wherever you find those pockets."
Kayla performed did this self-treatment twice a week for several months; she's doing quite well. She also showed a friend whose mother had CMV (cytomegalovirus) how to do it. Normally, the prognosis for that condition is poor. The mother came and did a two-week program and we taught her how to do it herself. Now she's running around doing fine. That's what got me started on what I now call "Cell Talk."
Click here for previous articles by John Upledger, DO, OMM.
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