Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Spieth Thanks His Chiropractor After Historic Masters Win
Jordan Spieth didn't just capture the hearts of golf enthusiasts worldwide with his record-setting, wire-to-wire victory at the 79th Masters Tournament.
ACA or ICA: Which Best Represents You?
Last June, I was honored to represent Texas ICA members as their representative assemblyman at the ICA Annual Meeting in Kansas City.
Acupuncture and the Pulse
In 1991, I attended a martial arts workshop hosted coincidentally by Sung Baek, a martial artist and the head of his lineage as a Korean trained acupuncturist. I was enamored by the details Sung could attain from the pulse, as told to me by some of his apprentices.
Reducing the Autogenic Inhibition Reflex: Making Weak Muscles Strong
The autogenic inhibition (AI) reflex is a sudden relaxation of a muscle in response to excess tension.
Leg-Length Inequality and Pelvic Fixation: A New Approach to the Negative Derifield (Part 2)
As we noted in our previous article, with a positive Derifield (+D), the doctor observes the reactive (shorter) leg in the prone position that becomes longer or "crosses over" in the flexed position.
A Poor Choice for Pain Relief
Acetaminophen is the most popular pain reliever in the U.S., accounting for an estimated 27 billion annual doses as of 2009. With 100,000-plus hospital visits a year by users, it's also the most likely to be taken inappropriately.
The Source-Luo Point Combination
The luo collaterals are part of the acupuncture channel system presented in the Su Wen and the Ling Shu (The Nei Jing). The function and clinical application of the luo mai are primarily presented in chapter 10 of the Ling Shu, however, they are also found in others chapters in the Su Wen and the Ling Shu.
The Modern Acupuncturist
You studied ancient Chinese medicine, but I'll bet you don't practice it! Contrary to popular belief, our medicine has evolved A LOT over the years. Let's take a brief walk through history and discover the differences between ancient and modern acupuncturists.
What Does Success Mean to You?
Recently, I was asked to speak to young, budding businesswomen about running a successful business — and at first I thought, "Me? You want me to speak to others about success?!"
TMF 2015 Scholarships
The Trudy McAlister Foundation (TMF), a nonprofit organization established to support students who are on track to make contributions either to clinical practice and/or to the understanding of the role of Traditional Oriental Medicine, has announced the 2015 scholarship recipients.
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients, in May 2014, researchers showed that drinking the equivalent of 2 to 4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
How One Little Symbol (#) Gets You More Patients
Are you struggling to get more fans or followers for your acupuncture practice? Or are looking for ways to simply connect with your patients? Or do you just want to know how to keep them engaged (comments, retweeting, liking and sharing)?
The Nectar of Plants: Essential Oils and Chinese Medicine
Essential oils are a very hot topic these days, especially with the likes of the Ebola virus and the resurgence of measles lurking in our awareness, but when I first became interested in Chinese medicine, essential oils weren't on the radar screen for acupuncturists.
We Get Letters & Email
A House Divided? (May 1 issue) provoked significant response from readers. Here are several of the surprisingly similar comments we received.
Marijuana, Apathy and Chinese Medicine, Part 2
A talented young woman presented herself with emotional mood swings, which included being nervous, anxious and jittery.
Our Biggest Challenges to Compete in Wellness Care
In the first article in this four-article series [May 1 DC], I made the case that chiropractors should either embrace offering lifestyle wellness in their practices or face the possibility of losing their place in the wellness care marketplace.
Calculating Billable Units
I recently learned of an office that was audited based on the number of acupuncture sessions performed in one day. Is there a maximum number of sessions that can be performed in one day?
Breath: The Movement of Oxygen and Energy
I remember with surprising clarity the first time a patient started crying during an acupuncture treatment I was giving. This is now quite a long time ago, back in 1999, when I was a student.
First Do No Harm?
There's no questioning the frightening nature of breast cancer, which strikes one in eight women in the U.S. – eclipsed only by skin cancer in terms of prevalence.
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients in May 2014, researchers showed that drinking the equivalent of 2-4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
Professional Credentialing and Board Certification: An Ethical Faux Pas
Because of the Affordable Care Act, health care systems are coordinating care through accountable care organizations (ACOs) in order to reduce the cost of care and improve quality of care.
Giving Vets the Care They Deserve
The Department of Veterans Affairs (VA) administers the largest integrated health care system in the United States.
Use Technology to Gain New Patients and Improve Efficiency
From the smartphone in your pocket to your microwave oven, advancements in technology have made almost every aspect of our lives easier.
Acupuncture in the U.K. Today: A Personal View
When asked to write a short piece on the current state of the U.K. acupuncture profession, my first response was to say it has all been relatively quiet.
Rethinking Musculoskeletal Pain – A Public Health Perspective
The American Public Health Association (APHA) is the world's oldest and largest association of its kind, founded more than 140 years ago and boasting over 25,000 members.
November, 2002, Vol. 02, Issue 11
New Challenge for COMTA
Connecticut-Based Massage School Files Lawsuit
By Editorial Staff
The Galen Institute in Wethersfield, Connecticut and its executive director, Jim Lattanzio, have filed suit against the Commission on Massage Therapy Accreditation (COMTA).The suit alleges misconduct and mishandling by COMTA during the Institute's quest for accreditation.
According to Mr. Lattanzio, the Galen Institute, which professes itself as "Connecticut's first approved medical massage therapy program," inquired about accreditation in August of 1999 and received a packet of information describing COMTA outlining the steps required to achieve accreditation. Mr. Lattanzio claims that, although he and the Galen Institute adhered strictly to the timeline of events and requirements stipulated in the accreditation package, COMTA mishandled the entire process (see excerpts from specific counts below) and delayed accreditation. The Institute withdrew its application for accreditation in May 2002.
In the lawsuit, filed on July 18, 2002 in the U.S. District Court (just as COMTA was receiving final accreditation approval from the U.S. Department of Education*), Mr. Lattanzio alleges that the accrediting agency committed acts of gross negligence throughout the accreditation process. Specifically, the lawsuit names seven counts of impropriety:
Count One: Negligence
"Negligence on part of Defendant COMTA was manifest in its failure to note that it was ill-equipped for the Accreditation of Medical Massage curricula and programs, and without divulging this fact to the Plaintiffs caused them to incur additional costs and expenses without benefit."
Count Two: Fraud in the Inducement
"Defendants COMTA and [COMTA Executive Director] Carole Ostendorf defrauded the Plaintiffs through inducing them into a contractual agreement in which the Defendants knew or reasonably should have known that the Defendants had no intention of honoring."
Count Three: Breach of Contract
"That breach of contract, caused by COMTA's own specious demands for allegedly 'necessary' revisions and amendments, effectively pushed back and extended by a full six months the accreditation completion process which COMTA had promised to complete expeditiously and by April 1, 2002."
Count Four: Fraudulent Misrepresentation
"During the onsite inspection, it became clearly apparent that COMTA was not capable of validating or attempting to validate the nonexistent industry standards - as had been promised - that were set forth in the COMTA 'Accreditation Package.'"
Count Five: Tortious Interference with Business Expectancy
"The Defendant COMTA's onsite Team tortuously interfered with Galen's Contractual relations with its students by making statements clearly outside the scope of their investigation that were false... to the effect that, '[I]f the Galen Institute fails to get accredited, you [student] cannot get a Connecticut license for massage therapy."
Count Six: Trover
"... Galen and Jim Lattanzio delivered to COMTA 5 copies (in excess of 10,000 pages) which consisted of extensive proprietary materials containing trade secrets and financial practices, and relevant business and educational strategies and curricula and confidential student records as demanded by Defendant COMTA to answer the questions posed in the Defendants' standards... Defendants Ostendorf and COMTA have since refused to return said original documents and records, committing the tort of Trover."
Count Seven: Violations of CUTPA
"All of the actions of the Defendants COMTA and Ostendorf as set forth in the preceding six counts constitute violations of the Connecticut Unfair Trade Practices Act."
Massage Today contacted COMTA for a statement regarding the lawsuit, and received the following from Executive Director Carole Ostendorf, PhD:
* For more information on recent developments concerning COMTA, read "U.S. Department of Education to Approve COMTA as National Accrediting Agency" and "COMTA Approved as Accrediting Agency."
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