Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
October, 2002, Vol. 02, Issue 10
Leaping Into Space
By Keith Eric Grant, PhD, NCTMB
In the volcanic Shasta-Cascade region of northern California, the ice-cold waters of the upper McCloud River cascade over three spectacular waterfalls.4 Just above the lower falls is a relatively flat zone where layers of smooth rock, exposed to the late summer sun, define both shallow pools for wading and splashing and warm dry areas for simple reclining. Lying beneath the falls is a deep, emerald pool encircled by rocks 20-30 feet high. At one edge of the pool, a steel ladder, rising to the cliffs above, has been fastened to the rock. One by one, we accept the challenge of dropping from an overly hot summer's day off the cliff into the icy waters below. After watching how others take the leap (and miraculously survive), I stand with my bare feet on the warm smooth rock as I look down. A last moment of uneasy hesitation, a small impulse of my leg muscles, and then I feel myself dropping. The rush of the water enveloping my legs comes simultaneously with the sound of my splash. Then, it is cold and quiet, with a deep blackness below and a greenish glow of light above. An instant later, my head breaks the surface, breath returns, and I swim to the ladder for the climb back up; leaving the chill of the water behind, but keeping the exhilaration.
There are moments we face in life, much like my jump from the cliffs, when we must summon our resolve to move into the unknown. Sometimes those moments are the result of our seeing an opportunity for personal growth or more business and initiating a change. Sometimes those moments are the result of a door closing behind us, leaving us unexpectedly looking for a new door to open. Transition consultant William Bridges characterizes change as the shift that occurs in the external world, and transition as the internal "process of letting go of the way things used to be and then taking hold of the way they subsequently become". In between the letting go and the taking hold, there is a neutral zone that is both chaotic and creative.1 Bridges advocates examining change based on asking three questions. "What is changing? What will actually be different because of the change? Who's going to lose what?" 2 The questions clarify understanding of both the substance of the change and the inescapable process of having to let go of something familiar to create room for something new.
Since change is inevitable in our lives, we can help the process along by taking an occasional glance at the horizon. By anticipating changes before they arrive, we gain time to either change our own responses and skills or to seek a new situation. Some years ago, I took a row-it-yourself raft trip down the Green and upper Colorado Rivers through the rapids of Cataract Canyon.3 Each of us had a chance to be in command through at least one of the rapids. Before running each rapid, we walked ahead to look for the rocks and holes to avoid and the tongue of moving water to center on. Between rapids, we also looked for a place to "eddy out" and catch our breaths.
Doing what we can to figure out the directions in which to move, the places to avoid, and how to rest and recenter ourselves are as good strategies for career and life as they are for rafting. There are times, however, in both rafting and life in which our course doesn't play out as we have planned. When we are struck by a crisis, having an affirmation on hand for reaching down to our deeper strengths can help us to avoid being too paralyzed to find and take needed steps.
Sometimes the unknown isn't as much about external change as it is about feeling vulnerable while expanding the limits we've placed on our own behavior. On first entering massage training, for example, students may experience this feeling of vulnerability from greatly increased body awareness and touch interacting with previously unconscious scripts of body image and use. Bringing limiting body-connected scripts to conscious awareness and decision-making is a process of integration I refer to as "learning the names of our dragons"; an important step in sorting out the ways we will later nonverbally project and be role models for our clients.
Feelings of vulnerability also manifest simply from expanding our technical repertoire. I was recently reminded of this lesson in moving from my relatively "Mack truck" venue of sports and deep-tissue massage to take classes in lymphatic drainage. The subtlety of mapping the timing and direction of the waves of lymph flow stepped outside my previous skills to return me to feelings of novice ineptitude. I was immediately grateful for the shared warmth and support of my fellow students. Learning new kinesthetic skills is not instantaneous. During kinesthetic learning and integration we can often feel clumsy. Even previously mastered techniques can temporarily feel awkward before our kinesthetic vocabulary all comes together again.
Consciously creating the habit of taking small leaps into space makes us more adept at the process of our own transitions and better able to lend a hand to others. We let ourselves take more risks once we learn we are in an environment that is safe and nurturing. This type of environment is something we can work to create for others and ourselves.
Click here for previous articles by Keith Eric Grant, PhD, NCTMB.
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