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Increasing the Value of Spine Care: CMS Approves New Low Back Pain Registry
The Centers for Medicare and Medicaid Services has approved the Spine IQ Low Back Pain Registry as a qualified clinical data registry for the Physician Quality Reporting System (PQRS) in 2016.
Acupuncture Muscle Trigger Point and Oriental Medicine Sports Therapy
It is difficult to ascertain the internal condition of professional basketball player Lebron James during game one of the 2014 NBA finals, in which he developed debilitating muscle cramps that led to his premature removal from the game.
AOM Hospital-Based Practice: A Future Reality?
The natural evolution of health care on the planet is integrative health. We may have some challenges ahead, but based on my research, all indicators are pointing in a positive direction. There seems to be an evolving consciousness among our patient population that is "getting it."
Tai Chi Documentary Premier
First Run Features recently announced the world theatrical premiere of Barry Strugatz's documentary The Professor: Tai Chi's Journey West, which premiered last month at the Laemmle Music Hall in Los Angeles.
An MD Who Understands the Opioid Epidemic
Doctors of chiropractic have an important role to play in ending the opioid epidemic and dealing with chronic pain by conservative means (see our top story in this issue) – but who's to blame for opioid dependence and abuse in the first place?
An Emerging Partnership Model
Maryland University of Integrative Health (MUIH) has educated integrative health and wellness practitioners for the last 40 years, originally as an acupuncture clinic and school. The institution's transformative, relationship-centered programs integrate traditional wisdom with contemporary science
Kansas Achieves Licensing Law
Kansas Governor Sam Brownback signed House Bill 2615 into law on Friday, May 13, 2016. HB2615 includes provisions for the licensure of acupuncturists in the state of Kansas.
Sit or Stand? Analyzing a Mixed Message
I'm more than a bit confused. At my age, that seems to be a rather common occurrence. However, today more than ever, I'm getting a mixed message.
Acupuncture's Impact on the World
For several years, I have been hearing about the town of Rothenburg, Germany. It seemed just a dot on a map until I arrived. It is the home of the TCM Kongress which began in 1968. It has been held annually for 47 years and it has only missed one year.
Introducing the Acupuncture Today Digital Edition
In response to the changing habits of our readers, Acupuncture Today will introduce a digital edition of the publication (in addition to our print edition) beginning with the August 2016 issue.
What You Say Isn't Always What Patients Hear
A few years ago, my aunt Edna (name changed for the purpose of this story) suffered a stroke. After a short hospital stay, she was transferred to a nursing home for rehabilitation. When she arrived at the nursing home, Edna requested a private room.
Beating the Odds: Interview With Para-Powerlifter Adeline Dumapong-Ancheta
Since October 2015, the FICS Foundation, the charitable organization affiliated with the International Federation of Sports Chiropractic (FICS), has been supporting disabled athletes internationally.
Chronic Pain: Become Part of the Solution
I have lectured to more than 7,000 chiropractic physicians over the past five years regarding the chronic pain and opioid epidemic in this country.
A Long-Overdue Win for Oregon Medicaid Patients - and the Implications for Other States
Beginning July 1, 2016, Oregon Medicaid patients with spinal pain (cervical, thoracic, lumbar, pelvic) who are determined to be low risk based on a biopsychosocial assessment tool (STarT Back – Keele University) can receive four chiropractic visits per episode.
The Pertinent Negative
We all have to perform evaluations on patients. Most of us don't like doing it – exams take time, and worse it takes even more time after the evaluation to put together a narrative summary of the findings. Sometimes, this process becomes downright tedious.
Three Tips to Help You Analyze the Acupuncture Case Studies of the NCCAOM Exam
Confirm the answer quickly by the elimination method. Case study:
After two treatments for back pain, a patient presents for a third
session complaining of rapid breathing and wheezing that is made worse
during cold weather.
Multivitamin Supplement May Reduce Breast Cancer Recurrence
There is a great deal of controversy regarding the value of multiple vitamin supplements in cancer prevention.
Adventures with the San Jiao
Those of us who have been in practice for several decades relish the way meridians and points reveal new diagnostic clues and new insights. I love to encourage my students to see this as an adventure that goes way beyond the textbooks.
What's New in Phytonutrition: Mangifera Indica, "The King of Fruits"
One hundred percent pure Indian green mango fruit (mangifera indica), harvested at a special degree of ripeness for efficacy and taste, can now be concentrated as a phytonutrient nutraceutical powder.
Insuring Quality Control in Herb Importation: An Interview with Wilson Lau
Wilson Lau is the vice president of Nuherbs, a Chinese herb importation company based in San Leandro, California. Before joining Nuherbs, he trained as a lawyer specializing in FDA law.
How to Stay Sane During the Elections: Understanding Through the Lens of Chinese Medicine
In Chinese Medicine philosophy, everything consists of Yin and Yang. The law of polar opposites – one cannot exist without its opposite.
Treating Hip & Groin Pain With Abdominal Release of Upper Lumbar Nerve Impingements
Have you encountered patients with groin and hip pain you can't seem to solve? You know it's not a worn-out hip; you suspect the pain is somehow connected to the spine. But somehow, you just can't help them break through.
September, 2002, Vol. 02, Issue 09
By Steve Capellini, LMT
Author's Note: The Spa Letters column features news, personality profiles, trends, and plenty of professional possibilities for LMTs in the spa industry. The style is epistolary, meaning the articles are letters to a fictional massage therapist friend of the author.
Uh-oh. This is one of the hardest decisions you've had to make for a long time. You've only been the supervisor of the spa therapists for a few months, and already you're being asked to fire somebody! The situation came about swiftly, as these things do, and now suddenly the entire staff is looking at you to see what you'll do. It's crisis time.
A Case of Harassment
One of the male therapists under your supervision has been accused of sexual harassment by several female guests. Management, of course, says to get rid of him right away, but you're inclined to investigate further and see if it's not as black and white as they might think. It might be a mistake, you feel, to engage a knee-jerk reaction in such a delicate situation. Tact and discretion are called for, so I totally agree with you. One thing is certain - maintaining the integrity of your spa and your profession is a top priority. Your decisions and actions, in close coordination with those of the owners and the spa director, are critical at this juncture.
There are several steps to take as you proceed gingerly through these dangerous waters.
Get the Whole Picture
In emotionally charged situations like this, hysterics often rule. You're going to be bombarded from all sides by people who believe fiercely in their own version(s) of the story. Don't let one point of view sway you, especially in the beginning. At times it may be a struggle, but, in my view, it's best to remain impartial, perhaps even seeming aloof, as the various parties bring you their points of view. After all, you're being called upon to function somewhat like a judge in this situation.
Supervisor First, Therapist Second
You're also now acting as a supervisor, not a therapist. When you decided to accept this position, you knew there would be times when you would be pitted against your former colleagues. This is one of those situations. The therapists on staff are looking at you with their own agendas. Some hope that you recommend firing the therapist, because they don't want the taint of scandal hanging over their workplace. Some may feel their in competition with this therapist and would like to see him gone. Others hope that you recommend not firing him, because they feel it's too easy for people to wrongly accuse therapists these days, and that our profession should be protected against unfounded attacks.
Know one thing: After you make your decision and pass your recommendations onto the spa director, you are not going to be popular with everyone in both camps. Sides will be chosen. Lines will be drawn. It's part of the price you pay for becoming a decision maker. And now that you're in that situation, how can you be sure you're making the best decision? You can never be 100% sure, but the best thing you can do is follow the precepts of justice and reasonableness as they've been handed down to you. Then act from your heart.
Look at the Law
To form an objective, well-thought-out opinion in this situation, you need to know what is legal and illegal in your state. Believe it or not, rules change from place to place regarding draping and precise conduct, although we all have the same ethical guidelines to follow, as laid down by massage industry associations. Know these guidelines and the law well. In addition, it may help to understand more broad-based statutes regarding sexual misconduct in general.
Recent years have seen a rampant increase in accusations of sexual harassment, some of which have been more founded than others, and many of which cannot conclusively be proven one way or the other. When it's a question of two people in a room alone, it's a matter of one person's word against another's. I've seen large judgments against respectable men in diverse fields, based solely on the word of a young woman who may or may not have had revenge or vindictiveness as a prime motivation.
A Personal Experience
I feel comfortable giving you this advice, Lou, because I dealt with similar situations on two occasions. Once, while supervisor at a large resort spa, I was called into the spa director's office in the middle of a busy afternoon and asked to pull one of the therapists off the floor. He was handcuffed and led away by two officers, and I had to cover for his remaining clients that day myself. A woman who'd been a guest of the spa several weeks earlier had called the authorities and accused this therapist of rape. He left the profession in disgrace.
More recently, I was called to mediate in a case with accusations that were less severe, but nonetheless quite troublesome. A therapist at the spa at which I was consulting had been accused of "potentially inappropriate behavior" by several women over time. I met with him and the general manager of the property once, and it seemed we had the situation under control. There had been some misunderstanding, the therapist pleaded. He would be more careful about draping, decorum, and modesty in the future. He was a highly praised therapist at the spa and we didn't want to lose him. When two more women complained, however, we had no choice. He had to go.
In my opinion, the bottom line in these situations boils down to one essential question: Has a guest complained? If so, something is wrong -- end of story -- regardless of how sincere the therapist may appear while professing innocence.
Don't get me wrong. I'm not trying to be prudish on this issue. I understand that some couples who met first as therapist/client in a massage encounter have ended up getting married. Attractions do happen. We can't turn off our humanity in the massage room. However, whatever attractions may surface need to be taken out of the massage room and into an acceptable arena before they are acted upon.
Spa therapists, especially males, have to be especially careful these days. Guests come to your resort expecting to relax, have a great time, and be given the royal treatment. Perhaps some of them let their guard down a little. It is unfair to take advantage of that relaxed attitude by instigating any unwanted sensual scenario. At the very least, the therapist in question is guilty of insensitivity, and the situation needs to be dealt with in a firm, swift manner.
I look forward to hearing how you've dealt with your particular situation. Until then, take care of yourself.
Click here for previous articles by Steve Capellini, LMT.
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