Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
I just got finished with a ...
resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
August, 2002, Vol. 02, Issue 08
Twelve-Step Program to the Post-ABT Exam Party
By Barbra Esher, AOBTA CI. Dipl. ABT & Ac. (NCCAOM), LAc
In my last column (in the June issue), I suggested how to organize a study group to learn the Asian medicine portion of the NCE. This seems to be the major concern of massage therapists taking the exam, even though it is well-known that the NCE can be passed without knowing the answers to any of these questions.Regardless, many people wrote saying that they appreciated the guidance. I also received letters requesting something similar to study for the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) Asian Bodywork Therapy (ABT) exam. I recommend that you use the outline that comes with the exam booklet! This article is based more on my shiatsu program. All of my graduates last year passed the exam, so you may be able to study and review this information and also do well!
If you plan on taking the ABT exam, hopefully you are already registered, as the deadline is August 9. This leaves you 12 weeks to bone-up on your traditional Asian medicine foundation concepts. Get together with as many as you can and commit to supporting each other in knowing this material cold. (Cold being yin, means you learn it to the deep dark depths of your being!)
A good way to organize your time is to divide these 12 "steps" by the number of people studying together, and assign who will teach each week. So if you have 12 people in your group, each person will teach one segment of this material one time. It's best to teach the information that you know the best, so you aren't just reading from a book. Make it fun and interesting, and include as many audio-visual aids as possible. Give out handouts. If you don't know what you are teaching at all, don't worry, you will know it by the time you finish preparing your lesson!
Also, have all the people who are not teaching that week write down five questions on the material presented the previous week. Start each class with a review from the previous week - it could consist of nothing more than answering those questions. Cut the questions apart (so that each question is on a separate piece of paper), put them in a bag and pass it around, randomly picking and answering questions. (This strategy gives everyone the opportunity to think about and consider each question, rather than people just calling out the answers.) You didn't have time to make up questions? Well then, you'll have to make up 10 for next week! A study group takes more of a commitment than just meeting once a week; you have to work at learning this information!
By the way, this system works for any number of people. If there are just two of you, alternate between teaching and writing questions based on the information you've learned the prior week. If it is just you, study the material in a methodical way, and compile a bank of questions to test yourself later.
12 Steps/ 12-Week Program
[Unless otherwise specified, the page numbers referenced in brackets appear in Foundations of Chinese Medicine by Giovanni Maciocia, Churchill Livingston Press.]
Yes, I omitted a lot of detail from this outline -- for example, just about all of the yang organ pathologies. That's because you need to pull back and focus on the big picture. You probably are not going to run across Heat in the Small Intestine in your practice and most people wouldn't consider it "entry-level" knowledge.
Yes, I also left out Western medicine. You need to have taken at least 100 hours of it to sit for the exam but it's such a small percentage of your knowledge base that I wouldn't spend too much of your time reviewing every muscle origin and insertion. (Just as I don't recommend massage therapists learn Asian medicine for the NCE, unless it was a significant part of training.)
I also didn't include questions on the different forms of ABT. Don't worry about the different techniques for styles you don't know. You couldn't possibly, nor would you want, to learn them all. It's more important to know the basic theory. Pulse and tongue is included in all 12 weeks. It's part of learning the signs and symptoms; for example, a reddish tongue for yin deficiency and a swollen, pale tongue for yang deficiency.
One last thing: several textbooks have test questions in the multiple-choice style used on the NCCAOM exams. Check them out to see if they might be useful. TCM Study Guide Series Acupuncture, Kang Tai Press, Chicago; and Tests: Chinese Acupuncture and Moxibustion, Foreign Language Press, Beijing.
Again, I am not telling you what is on the exam, but I am giving you an approach that I know works. I am committed to you succeeding; write me and let me know how you did!
Click here for previous articles by Barbra Esher, AOBTA CI. Dipl. ABT & Ac. (NCCAOM), LAc.
Join the conversation
Comments are encouraged, but you must follow our User Agreementcomments powered by Disqus
Keep it civil and stay on topic. No profanity, vulgar, racist or hateful comments or personal attacks. Anyone who chooses to exercise poor judgement will be blocked. By posting your comment, you agree to allow MPA Media the right to republish your name and comment in additional MPA Media publications without any notification or payment.