Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
July, 2001, Vol. 01, Issue 07
Health Care as a State of Self-Defense
By John Upledger, DO, OMM
I have a friend who was in a car accident not long ago. Brenda* was cruising down the road at 45 mph when another car suddenly crossed her path. By the time both vehicles crashed to a stop, Brenda's face had been slashed by an exploding air bag and her knees had slammed into the dashboard.She was quickly taken by ambulance to the emergency room of a local hospital.
When she arrived, her face was so swollen you couldn't quite tell what she looked like, and her knees resembled small cantaloupes. The doctors took x-rays, found no broken bones, and promptly sent her home with a prescription for painkillers and advice on how to wash her wounded face.
Fortunately, Brenda is married to a cranioSacral therapist who understood the full effect of such a serious impact to the soft tissues. He immediately began icing his wife's knees by the hour to help bring down the swelling. He gave her warm Epsom salt baths to decrease systemic muscle soreness, and he used his hands to gently release the tissues that had recoiled from such a strong blow.
By addressing the soft-tissue injuries as soon as possible, his chances of helping his wife avoid long-term, debilitating pain multiplied exponentially. Still, they were both sure they'd get even more advice when they visited their family doctor two days later.
Indeed, the doctor gave Brenda one more prescription for inflammation - but that was about it. Surprisingly, there was no mention of the most obvious and least expensive courses of treatment: ice; hot baths; massage therapy; and craniosacral therapy. Instead, Brenda was given one more drug and told to wait it out. If the pain didn't subside, she was told, an MRI might be next. After that, who knew?
Thankfully, Brenda had armed herself with a full spectrum of healthcare information. Rather than remain passive, she chose to seek out other options she knew were available to her. She received neuromuscular therapy to release the muscles that had convulsed in an effort to protect her joints and bones. She received myofascial therapy to relieve the trauma to the tissues that ran like a web throughout her body. And she received more craniosacral therapy to alleviate any pressure on her brain and spinal cord, and help ensure that her central nervous system was free to facilitate a full recovery.
It's possible none of that may have happened if Brenda had simply taken her doctor's advice at face value. Unfortunately, it seems that health care these days has become a matter of self-defense. We have moved so far away from the wise family physician who cared for us from the time we were babies, approaching each malady with concern and common sense. Instead, the medical industry appears to be sliced up into small slivers, with each professional tending to focus on his or her own small segment.
In this case, the ER doctors were there to see that no bones were broken. The primary care physician was there to dispense the medication. And (thank goodness) Brenda's family was there to help her address the problem from the point of whole-body wellness. Now, after a series of simple, inexpensive measures, Brenda is well on her way to a full recovery. If she had taken the advice of only her allopathic doctors, she might still be in bed.
All this is to say that no one will ever tend to your health the way you can. As both practitioners and patients, it remains up to you to know what your choices are and demand them. This may seem obvious to you as holistic healthcare practitioners, yet I'm continually surprised at how many people are "stuck" in the general health care system without fully appreciating this point.
Yes, there are many good doctors out there who do everything they can to take care of their patients. (And believe me, insurance companies aren't making it easy for them.) But as I've said in the past, it's the patient's needs that should dictate the course of therapy. You play a crucial role in this state of self-defense.
By the way, by Brenda's third doctor visit, she finally asked if some type of massage therapy wouldn't help her heal faster. "It certainly could," came the reply, "but insurance probably won't pay for it." That may or may not be true, but that's a topic for another column altogether.
*Name has been changed to protect patient confidentiality.
Click here for previous articles by John Upledger, DO, OMM.
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