Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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The Risks I Took
We all take risks when we choose this profession. For some, it is not knowing if you can make a living practicing TCM. For others, it is parental or cultural disapproval.
I was sitting in a Pizza Hut in Peoria, Ill., with my friend Reggie, sometime in the spring of my senior year in college, when he started doodling on his paper placemat. In those days, the company had a picture of U.S. on the mats, showing all the locations of the "Huts" in the country.
NCCAOM Video Contest
The NCCAOM is excited to announce the launch of the second annual video contest "Because it Works!" 2015.
Chinese Doctors Poke Holes in Australian Study
A recent Australian clinical trial, published in the Journal of the American Medical Association (JAMA) in 2014 by Rana Hinman, et el., evaluating the effectiveness of both needle and laser acupuncture for chronic knee pain.
Q&A With the First VA Chiropractic Residents
As you may have read previously, a major step forward for the profession occurred in July 2014 when the Department of Veterans Affairs began piloting a chiropractic residency program at five locations.
Treatment of PTSD: An Opportunity for the Practice of Integrated Medicine
PTSD is widespread across America today. Not only do many of our honored men and women in uniform bring it home with them from the war zones they have been active in, but it often follows any life-threatening event people go through when their lives have been in danger.
Should You Change an Athlete's Natural Running Form?
Once past the ankle, impact forces travel at about 200 mph into the knee. In addition to allowing the quad to absorb force, bending the knee (E) prevents the hip and pelvis from moving up and down too much (F), which is important for injury prevention and efficiency.
Desert: A Metaphor from the Study of Genetics
In most of the human lives I know about, there are stretches of time which feel stagnant, or worse. We can feel adrift, or wounded and sidelined, and these times don't seem to carry much usefulness while they are unfolding.
Key Changes and Updates to the 7th Edition CNT Manual
Acupuncture Today recently interviewed Jennifer Brett, ND, L.Ac. regarding the updates to the CNT manaul.
Free Yourself From the Pocketbook Practice
Let's take a journey together; there's an important lesson to be learned. Imagine a town or city just like yours.
Leg-Length Inequality and Pelvic Fixation: A New Approach to the Negative Derifield (Part 3)
A patient with sacroiliac fixation and dysfunction ordinarily demonstrates a noticeable leg-length inequality when placed in the prone position on the adjusting table.
News in Brief
Investigating the Cellular Impact of Mechanical Force; National Board Seats (Not-So) New Officers at Annual Meeting.
The Source-Luo Point Combination, Part 2
The Da Cheng includes symptoms for the source-luo points that indicate when to use them for treatment. Yang defines the method as the guest-host (it is one of a variety of acupuncture point combinations called guest-host).
Nomenclature and Classification of Lumbar Disc Pathology: Version 2.0
The Nomenclature and Classification of Lumbar Disc Pathology consensus, published in 2001 by the collaborative efforts of the North American Spine Society, the American Society of Spine Radiology and the American Society of Neuroradiology, has guided radiologists, clinicians and the public for more than a decade.
Marketing with a Microphone
When given an option, it stands to reason that people prefer to do business with those they know, like, and trust.
Creating Relationships at Southwest Symposium
The month of May brought many interesting activities. As I have said in many previous columns this year, this profession is moving in a very exciting direction. Make sure you are getting involved. If you're not, you just might get left behind.
Going On-Site With Chiropractic Care
The Foundation for Chiropractic Progress has released a position paper highlighting the financial, clinical and patient-satisfaction benefits of providing chiropractic care at on-site corporate health clinics.
The Three Heater Official
This Official, belonging to the element Fire, is responsible for maintaining and regulating the heating system of the body, mind, and spirit. It is named for its function. The trunk is divided into three "burning spaces" or "jiaos."
Meet Cheyenne: Your Future Colleague
Allow me to introduce you to Cheyenne (Chey), the daughter of some of our family's closest friends. We attend and serve at the same church together, and have known each other for many years.
Sports Medicine 101: Surgery or No Surgery?
In the world of sports medicine, many careers are saved by surgeries that correct traumatic damage to the body. Muscle tears, ligament damage, fractures, spinal disc herniations, and joint instabilities are a few of the issues frequently addressed with surgical intervention.
Integrative Medicine for the Underserved: A Seat at the Table
Numerous organizations have risen to the challenge of providing care to medically-underserved populations and here we feature one such group.
April, 2001, Vol. 01, Issue 04
What's in a Name?
By Cliff Korn, BS, LMT, NCTMB
As I write this on a Saturday morning in March, I imagine most of you are enjoying the approach of spring. Here in New Hampshire, I gaze out the window and see snow flurries drifting through the light filtering through the gray skies.The weather report is calling for the worst storm of the year with possibilities of up to three feet of snow before it's over. So much for spring! I guess I'll rejuvenate later!
So how is Massage Today doing so far? Most of the letters and e-mail I am receiving are positive. Due to volume, I am unable to respond individually to most of your communications, but I do want you to know that almost everything you send me is considered for inclusion in the publication's "We Get Letters and E-mail" section. Please don't stop communicating our thoughts and ideas if your initial communication wasn't acknowledged or published!
One complaint that I hear more often than I like is that you all aren't getting your monthly copy of Massage Today. I want every massage therapists to be able to get the benefits of this publication. If you know of colleagues who we seem to be missing, please send an e-mail to our circulation desk with name and mailing address (be sure to specify Massage Today!). The address of the circulation desk is: . Changes of address can also be handled this way!
I have also received some interesting mail about the differences between "massage" and "bodywork." Thus the title of this month's editorial, "What's in a Name?" I'm fascinated that so many of us have so many different definitions, and resent others who define terms differently than we ourselves do. I received one e-mail from a practitioner who resented being called a massage therapist because she was exclusively practicing energy work and preferred to be called a bodyworker. She said massage therapy assumed "fixing something" instead of just looking out for a person's well being as she did in her practice.
Another person wrote that he was surprised to see a column on pathologies in a massage therapy publication because massage therapy couldn't be used to treat medically necessary conditions. He stated that "Medical Massage" was just another term for bodywork, and that only bodyworkers should be included in discussions of pathologies. Could two people have more diverse definitions of bodywork? And these definitions don't even begin to address the Asian bodywork world. I'm going to suggest that most of us are very aware that there are differences in the techniques and methodologies of this field. structural integration, reiki and shiatsu are very different things, but depending on where you live, they might all be regulated as massage therapy. Massage Today strives to serve all of the practitioners of structured touch. To that end we will honor the definitions of all. When reading the thoughts of Massage Today contributors please keep in mind that someone might be defining a term differently that you do. In many cases we say the same things with different words.
We do however have a responsibility to be accurate when using service or trademarked terms such as Feldenkrais, Trager, etc. The associations and institutions that hold claim to legally protected terms have spent significant time and money in promotion of the terms for the benefit of their members and the public, and take protection of the terms seriously. We should, too. I recently spoke with an individual who said she was seeing a local Rolfer with whom I wasn't familiar. Upon checking I found that the "Rolfer" had attended four weekends of structural integration continuing education. Acquaintances of mine who are Rolfers get justifiably hot under the collar when they hear stories like this.
Even when not dealing with trademarked terms, one of the great difficulties in efforts to establish standards is defining our terms. If more than two of us are in the same room at the same time we can't agree on what "high standards" means, let alone turf threatening terms like massage and bodywork.
So let's lighten up on one another. When speaking let's say what we mean, remembering that others may draw different conclusions from our statements than we intended. Let's not stop sharing ideas because of these different definitions. I happen to personally feel that standards are desirable and important to our field. I see more growth in touch therapies from consumer, regulator and practitioner agreement on standards. I see more people with robust practices now than ever before, and I also see practitioners just entering the field building sustainable practices quicker than they used to. Honoring one another by enjoying our similarities as opposed to our differences can go a long way to keep increasing growth and acceptance in a slowing economy.
Massage Today encourages letters to the editor to discuss matters relating to the publication's content. Letters may be published in a future issue of Massage Today. Please send all correspondence by e-mail to , or by regular mail to the address listed below:
Former editor of Massage Today, Cliff is owner of Windham Health Center Neuromuscular Therapy LLC. He is nationally certified in therapeutic massage & bodywork and is licensed as a massage therapist by the states of New Hampshire and Florida. Cliff is a member of the International Association of Healthcare Practitioners; a professional member and past president of the New Hampshire chapter of the American Massage Therapy Association; a certified member of the Associated Bodywork & Massage Professionals, Inc.; and a past chairman of the board of directors of the National Certification Board for Therapeutic Massage & Bodywork.
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