Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
I just got finished with a ...
resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Melatonin: A Promising Natural Agent in the Prevention of ALS
A number of years ago, experimental studies suggested melatonin could block key steps in the development of Alzheimer's disease, primarily by acting as a brain antioxidant and inhibiting the build-up of beta-amyloid plaque in the brain.
Treat Every Patient as an Athlete
Frontal-plane movement pattern dysfunction can set the stage for musculoskeletal injury. Frontal-plane stabilization is essential during the normal activities of daily living: think single-leg stance and gait cycle.
Online Marketing Basics: Google Ranking, Part 1
We all know there is so much opportunity with online marketing. And, let's face it, if you don't have a presence online with a website and social media, you are probably not where you want to be.
Lower-Extremity Overuse Injuries: Primer on Causes and Corrections
From ankle sprains to stress fractures, shin splints to plantar fasciitis, the research is clear: These common overuse injuries of the lower extremities – among dozens of others – may be related to abnormal foot function in your patients.
Data: The New Frontier in Health Care
Your practice is empowered with the data you need to improve patient health, run a more efficient (read: profitable) practice, get paid in timely fashion and help show the efficacy of chiropractic on the national stage in the midst of sweeping changes in health care!
A War You Can Help Patients Win
The average American consumes approximately 60 percent of calories from sugar, flour and refined oils. A donut is a good example of a so-called "food" that represents these calorie sources.
ICD-10 Is Not Scary (and Not About Billing)
In my 13 years of consulting with doctors on billing and coding matters, ICD-10 has aroused the biggest combination of misguided fear and ignorance I can remember.
Aetna Updates 97140 Policy
In a development the Association of New Jersey Chiropractors is calling "a resounding victory for chiropractors nationwide," Aetna Insurance Company has updated its national reimbursement policy regarding 97140 (manual therapy), reaching an agreement two years after the association filed a declaratory judgment suit in federal court against the insurer.
Medicine as Metaphor
The practice of medicine is both an art and a science. We study and learn the system so that when the time comes to apply it, there is a greater possibility of successfully helping others.
The Integrative Medicine Puzzle: Putting the Pieces Together
The conversation is changing in the broader healthcare community with patients actually moving the discussion toward more integrative topics. Patients today want to know their options.
Exploring and Learning from the Gift of Life
I'm grateful to have had the opportunity to teach cadaver dissection classes and workshops with Stephen Cina at the New England School of Acupuncture over the past seven years, first through the Sports Medicine Acupuncture Program and later as a NESA elective course.
Can Acupuncture Treat Knee Pain?
Recently, an article in the Journal of the American Medical Association concluded that, "neither laser nor needle acupuncture conferred benefit over sham for pain or function" among older chronic knee pain patients.
Treating LBP in Golfers: Beyond Basic Assessment
The drive to master the most efficient swing demands a tremendous amount from the lower back. Maintaining stability in a flexed posture, supporting torso rotation and repetitively supporting the golf swing all put the lower back in a vulnerable position.
Making Public Health a Chiropractic Priority
As highlighted in this edition's News in Brief, Rand Baird, DC, MPH, FICA, FICC, editor and occasional author of our long-running column, "Chiropractic in the American Public Health Association", was recognized by the organization recently for 40 years of membership.
Adding Microneedling to Your Clinic for Results and Profit
Microneedling has taken the beauty world by storm over the last 10 years. Under the names dermaroller, microneedling or skin needling you will see these treatments listed in the services of nearly every fashionable beauty salon and day spa in the country.
The Art of Creating a Healing Space
I always advise my graduates to examine their group practice or treatment rooms with fresh eyes after they leave my CE workshops. I tell them, "Ask yourselves - is your space qi filled, welcoming and healing? Or is it cold and clinical?"
Technology Meets Practice: Chiropractic Every Day
About a year ago, I had an interesting conversation with a DC who made house calls. When I asked why, she was quick to explain she learns much more about her patients when she sees them at home than she could ever observe in the office.
News in Brief
Support of F4CP Continues With Latest Donations; Walter Reed Honors Dr. William Morgan; Recognizing 40 Years of Public-Health Activism; Allstate Decision Reversed.
The Source-Luo Point Combination, Part 3
Dr. Nguyen Nghi (NVN) was born in Vietnam and is one of the most important scholars, writers, teachers and practitioners of modern time. Many of his theories and applications are the source of modern teachers from Europe and the United States.
The Roots of TCM in Depression Treatment
In traditional Chinese medicine, there is historical precedent for the treatment of so-called "Shen" (Heart-Mind) disorder, or disorder/dysregulation of the spirit, which is also considered as distinct but not separate from the cognitive function of the brain.
Merger Creates New Model of Care
Two San Francisco powerhouses of holistic healing, the American College of Traditional Chinese Medicine (ACTCM) and California Institute of Integral Studies (CIIS), are merging. Together they are building a visionary approach to applied integral health.
Abdominal Acupuncture for Eye Healing: The Sacred Turtle and Ba Gua Map
Our ideas about western medicine have shifted in recent decades, while the public is asking more from health care providers.
April, 2001, Vol. 01, Issue 04
Excuse Me Have We Met?
By Perry Isenberg
"You need to attend this meeting, you'll meet people who will help you sell more product."
"Networking," the single most overused word, is also the single most misunderstood concept."It's not what you know, it's who you know" is the second most misunderstood concept.
I feel comfortable in saying that neither my partners nor myself have ever made a point of "getting close to someone" for the purpose of the almighty dollar.
Writing this monthly column is never about promoting myself or our company. It is about an opportunity to express my views and share my experiences with a select group of people who may find what I share interesting, useful, stimulating, and at times, possibly entertaining. If this column's goal was to promote our company, we would be better served spending money on advertisements in this excellent publication. (Time is money, and I do spend time to deliver a meaningful column.)
This column is a challenging, fun, and rewarding experience -- that is why I do it.
That being said, I've received numerous e-mails from readers expressing their opinions (positive, thankfully), and a few with business opportunities.
Do you see my point? Without any intention, I've managed to talk with people that may become personal friends, business associates or, dare I say, business partners. All because I'm doing something I enjoy and that allows me to be me, to express my thoughts.
I'm not going to say that networking -- the concept of methodically putting yourselves in a position to meet people to help you make more money -- does not have its place, but for the most part, I don't have much use for the concept.
I have met and known hundreds of people who may have been able to help me make more money, but I did not maintain a relationship with anyone just for financial gain. That's the essence of networking.
Please understand this: every business executive and salesperson will cast me out to the wolves for suggesting that networking is evil. Well, it is evil when everything we hold true and right is shoved to the side for the sake of money. Would you like to do business with people you don't trust or like, simply because they can make you more money? I wouldn't if I felt that way before a business relationship started.
How can we successfully network without being shallow? We start with changing the name and concept from networking / financial gain to "relationshipping" / associating.
The name change alone changes the focus to emphasize that the initial contact will be based on developing an individual relationship, rather than numbers of contacts. It also changes the concept of "for purpose of financial gain" to being mutual, "even" associates. This concept is so much more rewarding, both for the soul and the bank account.
Attend meetings and functions because you want to, not because you think you need to.
Talk with people -- look for people you think you would like to know, not those you think you need to know.
None of this advice applies to people who need to know hundreds of people because their job is to know hundreds of people, such as salespeople, consultants, etc.
I have a relationship with a health professional who I suspect at times believes I maintain our relationship to help our company sell more product. The fact is, our initial contact was based on a mutual interest to help support and improve the medical profession. Everyone at our company takes pride in giving back to the industry that supports us.
When you meet people, don't network - just meet people, be yourself, keep what you hold true first and foremost, and your world will expand beyond your wildest dreams.
Until next month, be healthy, be good, stay focused and motivated.
Click here for previous articles by Perry Isenberg.
Join the conversation
Comments are encouraged, but you must follow our User Agreementcomments powered by Disqus
Keep it civil and stay on topic. No profanity, vulgar, racist or hateful comments or personal attacks. Anyone who chooses to exercise poor judgement will be blocked. By posting your comment, you agree to allow MPA Media the right to republish your name and comment in additional MPA Media publications without any notification or payment.